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Automotive Call Center Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

CarGuys Inc. -- America & Canada's #1 Automotive Recruiting Company -- is expanding our internal team, and we're looking for a highenergy, personable, phonesavvy BDC Rep / Call Center Rep to join us ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... automotive sales - Develop and implement strategic plans to target new clientele - Build and ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... Conduct market research to identify potential clients and industries for automotive sales * Develop ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... automotive sales - Develop and implement strategic plans to target new clientele - Build and ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... automotive sales - Develop and implement strategic plans to target new clientele - Build and ...

Tricehealthcare

Call Center Agent I

Galesburg, MI · On-site

$14 - $18.50/hr

This is a TECHNICAL CONTACT CENTER technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive ...

Trice Healthcare

Call Center Agent I

Galesburg, MI · On-site

$14 - $18.50/hr

M-F with occasional Saturday (10 am - 3pm) This is a technical contact center assisting truck ... Automotive mechanic/technician experience). The primary function of the Customer Experience ...

Infotree Global Solutions

Call Center Agent I

Galesburg, MI · On-site

$14 - $18.50/hr

... regarding automotive and truck industry methodologies and tools for supporting the service of vehicle systems at the dealership level • Support teammates and other departments as needed • ...

Car Guys Inc.

BDC Representatives

Rockford, MI · On-site

$12.75 - $17/hr

BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls ...

Eaton

Senior Contact Center Manager

Galesburg, MI · On-site

$97K - $143K/yr

... automotive products. Success in this position requires the effective use of reporting and ... Minimum 7 years technical experience in field service support, contact center, call center ...

BCForward

Automotive Mechanic

Auburn Hills, MI · On-site

$28/hr

... call center experience, customer service skills, problem-solving, and attention to detail to ... Key Responsibilities · Respond to automotive inbound calls and tickets from Dealer Technicians ...

Feldman Automotive

BDC Representative - Sales

Highland, MI · On-site

$13.75 - $18.50/hr

... or call center environment preferred - Automotive industry knowledge is a plus Benefits Medical, Dental, Vision Insurance Life Insurance and AD&D 401k Critical Illness Insurance Accident Insurance ...

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Automotive Call Center information

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How much do automotive call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for automotive call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is an automotive call center?

An Automotive Call Center job involves handling inbound and outbound customer calls related to automotive services, sales, financing, and support. Representatives assist customers with scheduling service appointments, answering inquiries about vehicle features, processing payments, and providing troubleshooting guidance. Strong communication skills and automotive knowledge are essential.

What are the typical daily responsibilities of someone working in an automotive call center?

Employees in an Automotive Call Center are primarily responsible for answering customer inquiries, scheduling service appointments, providing information about automotive products and services, and resolving basic issues over the phone or via email. They often coordinate with service advisors, technicians, and sales teams to relay important information and ensure seamless customer service. Multitasking between phone interactions, data entry, and updating customer records is a significant part of the job. You'll also be expected to maintain a professional and friendly demeanor, even during busy or challenging situations, to help cultivate trust and loyalty among customers.

What are the key skills and qualifications needed to thrive in an automotive call center, and why are they important?

Success in an Automotive Call Center requires strong communication abilities, active listening skills, customer service experience, and basic automotive knowledge, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and scheduling platforms is highly beneficial. Standout candidates possess patience, empathy, problem-solving skills, and the ability to remain calm under pressure. These competencies ensure positive customer interactions, efficient handling of inquiries, and contribute to customer satisfaction and retention.

Can I work in an automotive call center without experience?

Automotive call centers often hire entry-level employees who have strong communication skills and a willingness to learn. Prior experience is not always required, as training is typically provided, but familiarity with automotive products or customer service can be beneficial. Basic computer skills and a professional attitude are important for success in this role.

What is automotive customer service?

Automotive customer service involves assisting customers with their vehicle-related needs, such as scheduling repairs, providing product information, and resolving issues. In an automotive call center, representatives use communication skills and tools like CRM systems to ensure customer satisfaction and support dealership or manufacturer services.

What are popular job titles related to Automotive Call Center jobs in Michigan?

For Automotive Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Automotive Call Center jobs in Michigan look for?

The top searched job categories for Automotive Call Center jobs in Michigan are:

What cities in Michigan are hiring for Automotive Call Center jobs?

Cities in Michigan with the most Automotive Call Center job openings:

Automotive Call Center jobs near you
Infographic showing various Automotive Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

BDC Representative

Rockford, MI • On-site

Car Guys Inc.
See more jobs at Car Guys Inc.external

$18 - $20/hr

Full-time

Re-posted 8 days ago

Job description

BDC Rep / Call Center Rep — CarGuys Inc. (InOffice)If You Can Own a Phone Call, You’ll Own This Job.

Some people answer phones.
You turn conversations into connections, clients into fans, and dealerships into longterm partners.

CarGuys Inc. — America & Canada’s #1 Automotive Recruiting Company — is expanding our internal team, and we’re looking for a highenergy, personable, phonesavvy BDC Rep / Call Center Rep to join us in our office. Fulltime preferred, but we’ll consider parttime for the right dynamic individual who brings the spark.

This role is simple:
Talk to dealerships and repair shops all day… and make them glad you called.

What You’ll Be Doing
  • Making outbound calls to dealerships & repair shops
  • Building strong, natural relationships with clients
  • Providing updates, followups, and service checkins
  • Acting as the friendly, confident voice of CarGuys Inc.
  • Keeping CRM notes clean, organized, and accurate
  • Supporting our recruiting team with client communication
  • Delivering a professional, upbeat, personable experience on every call
What You Bring
  • A personality that shines through the phone
  • Strong communication & customer service skills
  • Confidence talking to business owners and managers
  • Comfort making outbound calls all day
  • Ability to multitask and stay organized
  • Experience in BDC, call center, customer service, or phoneheavy roles
  • A sense of humor — we’re fun people and you should be too
What You Get
  • A stable, fastgrowing company with a national footprint
  • A team that actually enjoys working together
  • A role where your personality is your superpower
  • Fulltime hours (or parttime for the right person)
  • Growth opportunities inside the #1 automotive recruiting company in the U.S. & Canada
Why CarGuys Inc.?
  • We’re modern, fast, and not stuck in oldschool dealership culture
  • We work with hundreds of dealerships and repair shops across North America
  • We value energy, personality, and people who can build relationships
  • You’ll never be bored — our world moves quickly
  • You’ll be part of a team that’s genuinely fun to work with
Ready to Join the Team?

Apply today and let’s see if you’re the next voice of CarGuys Inc.

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