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Call Center Outbound Jobs in Michigan (NOW HIRING)

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning ... Make outbound calls to homeowners to set appointments * Deliver and adapt scripted sales pitches

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Call Center Outbound information

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What does a call center outbound agent do?

A call center outbound agent makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.

What are the most commonly searched types of Call Center Outbound jobs in Michigan?

The most popular types of Call Center Outbound jobs in Michigan are:

What are popular job titles related to Call Center Outbound jobs in Michigan?

For Call Center Outbound jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center Outbound jobs in Michigan look for?

The top searched job categories for Call Center Outbound jobs in Michigan are:

What cities in Michigan are hiring for Call Center Outbound jobs?

Cities in Michigan with the most Call Center Outbound job openings:

Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Outbound Sales Representative | Call Center

BathWorks Michigan

Grand Rapids, MI • On-site, Remote

Full-time

Medical, Dental, Life, PTO

Posted 8 days ago

Job description

Outbound Sales Representative | Call Center

Uncapped Bonus Potential | Byron Center, MI | Full-Time

BathWorks is a local West Michigan company specializing in Jacuzzi bath remodels, and we're growing fast. We're looking for motivated, competitive people who are ready to build a career in sales and earn what they're worth.

What You'll Do

  • Call and follow up with homeowners who have shown interest in a Jacuzzi bath remodel

  • Guide homeowners through our process and schedule their design consultation

  • Learn how to overcome objections and confidently set appointments

  • Help fill the sales pipeline and drive real company growth

What We're Looking For

  • Strong communication skills and a self-motivated mindset

  • Competitive nature. You like to win and are not afraid to work for it

  • Candidates should be based in the local area and able to commute to our Byron Center office

  • Available for a consistent weekly schedule: MON-FRI 11:30-8PM OR SAT- WED 10-6:30PM

  • Experience in sales, customer service, or call centers is a plus but not required

What You'll Get

  • Hourly starting base + uncapped bonus for every appointment that holds (50k-70k Annually)

  • Health, dental, and life insurance after 60-90 days

  • PTO and growth opportunities into sales or leadership roles

  • A high-energy team environment with coaching and support

  • Hybrid or remote flexibility available after 90 days of onsite training and consistent KPI performance

Why BathWorks

  • 4.9-star Google rating with hundreds of happy homeowners

  • A+ Rated and Accredited with the Better Business Bureau

  • Locally owned and focused on long-term careers, not just jobs

  • A team culture built on growth, craftsmanship, and doing good

If you have the drive, we have the path.
Apply today and start your sales career with BathWorks.

https://www.bathworksmi.com/careers

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Apply