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Call Center Outbound Jobs in Michigan (NOW HIRING)

Thornton and Grooms

Be Seen First

Call Center Representative

Farmington Hills, MI · On-site

$18 - $24/hr

Handle inbound calls, outbound calls, chats, and online leads * Book appointments efficiently using ... What You Bring 2-3 years of customer service or call center experience, strong communication and ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... Conduct high-volume outbound calls to families and prospective clients. * Set appointments for ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... Conduct high-volume outbound calls to families and prospective clients. * Set appointments for ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... Conduct high-volume outbound calls to families and prospective clients. * Set appointments for ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Perform outbound and follow-up calls when directed. * Treat all credit union members and employees positively and cooperatively. * May cross-train or assist in cross-training other call center ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Perform outbound and follow-up calls when directed. * Treat all credit union members and employees positively and cooperatively. * May cross-train or assist in cross-training other call center ...

Edward Rose & Sons

Call Center Representative

Portage, MI

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence ...

Thornton and Grooms

Call Center Representative

Farmington, MI · On-site

$15.75 - $19.75/hr

Handle inbound calls, outbound calls, chats, and online leads * Book appointments efficiently using ... What You Bring 2-3 years of customer service or call center experience, strong communication and ...

Bathworks Inc

ReBath - Call Center Agent

Rochester, MI · On-site

$15 - $19/hr

Dive into outbound calls with zest to generate leads and discover potential customers. * Explore ... Work closely with the call center supervisor and contemporaries to align lead generation strategies.

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Call Center Outbound information

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Michigan? The most popular types of Call Center Outbound jobs in Michigan are:
What are popular job titles related to Call Center Outbound jobs in Michigan? For Call Center Outbound jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Michigan look for? The top searched job categories for Call Center Outbound jobs in Michigan are:
What cities in Michigan are hiring for Call Center Outbound jobs? Cities in Michigan with the most Call Center Outbound job openings:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Part Time Call Center Agent

Clementine

Roseville, MI • On-site

$18/hr

Part-time

Re-posted 16 days ago

Job description

Immediately hiring Part Time Call Center Agents!

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Compensation: $18 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

Shifts Offered:

  • Part time (16-24 hours per week)
  • Various schedules available
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!

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