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Call Center Spanish Jobs in Michigan (NOW HIRING)

Ascensus

Bilingual Call Center Representative

Detroit, MI · On-site

$19/hr

  • Retirement

Bilingual in English and Spanish required. * High school diploma or GED, and further applicable education or equivalent experience. * 1+ years of call center or customer service experience preferred

ASCENSUS

Bilingual Call Center Representative

Detroit, MI · Remote

$19/hr

  • Retirement

Bilingual in English and Spanish required. * High school diploma or GED, and further applicable education or equivalent experience. * 1+ years of call center or customer service experience preferred

United Wholesale Mortgage

Call Center Support Agent

Pontiac, MI · On-site

$15 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of talented team ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...

United Wholesale Mortgage

Call Center Support Agent

Pontiac, MI · On-site

$15 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of talented team ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...

United Wholesale Mortgage

Entry Level Mortgage Call Center

Pontiac, MI · On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of talented team ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...

United Wholesale Mortgage

Entry Level Mortgage Call Center

Pontiac, MI · On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of talented team ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...

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Call Center Spanish information

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How much do call center spanish jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call center spanish in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a call center Spanish?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the typical responsibilities of a call center Spanish?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in a call center Spanish position?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Michigan?

The most popular types of Call Center Spanish jobs in Michigan are:

What are popular job titles related to Call Center Spanish jobs in Michigan?

For Call Center Spanish jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center Spanish jobs in Michigan look for?

The top searched job categories for Call Center Spanish jobs in Michigan are:

Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

2nd Shift Bilingual (English/Spanish) Call Center Agent

Ambs Call Center

Jackson, MI • On-site

$20.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

ABOUT THE CALL CENTER AGENT POSITION
Do you like helping others? If so, this job might be for you!
We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.
We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.
On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice.
Why Work At Ambs Call Center? Click to learn more
COMPENSATION
  • Progressive compensation based on skill development. Earn up to $20.95 per hour

ADDITIONAL PAY & BENEFITS
Attendance Bonus
  • $3.25 per hour for every hour worked during the pay period. Call Center Agents without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.

Dispatcher Differential
  • $1.50 per hour differential for becoming a dispatcher.

Spanish Bi-Lingual Differential
  • $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls.

Multiple opportunities for growth!
  • Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour.

BENEFITS
  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 40-hour bonus pay for 1-year perfect attendance
  • Earned sick Time

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
  • High School Diploma or equivalent required
  • Typing skills of 25 wpm
  • Customer service experience preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Strong basic computer skills
  • Ability to multi-task
  • Ability to make sound decisions under pressure
  • Ability to deal with difficult situations and people
  • Ability to work well in both a team environment and independently
  • A strong attention to detail
  • Requires primarily sitting at a desk for extended periods

FULL-TIME EMPLOYEES
  • 40+ hours per week
  • Mandatory weekends and holidays

EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

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