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Vp Call Center Operations Jobs in Michigan (NOW HIRING)

PSG

VICE PRESIDENT, OPERATIONS

Detroit, MI · On-site

VP, OPERATIONS Automotive Plastics $250-300k + 30% bonus + $1,000/mo car allowance SUMMARY: The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring ...

Lake Trust Credit Union

VP, Lending

Brighton, MI · On-site

Lead the strategy, operations, and performance of Consumer Direct and Home Equity Real Estate ... Call Center, and Senior Leadership. * Develop a lending roadmap aligned with Lake Trust's mission ...

Lake Trust Credit Union

VP, Lending

Brighton, MI

$132K - $170K/yr

Lead the strategy, operations, and performance of Consumer Direct and Home Equity Real Estate ... Call Center, and Senior Leadership. * Develop a lending roadmap aligned with Lake Trust's mission ...

Lake Trust Credit Union

VP, Lending

Brighton, MI · On-site

$132K - $170K/yr

Lead the strategy, operations, and performance of Consumer Direct and Home Equity Real Estate ... Call Center, and Senior Leadership. * Develop a lending roadmap aligned with Lake Trust's mission ...

Avancer

Vice President of Operations

Grand Rapids, MI · On-site

Cascade Engineering - Grand Rapids MI Vice President of Operations R OLE S UMMARY The Vice President of Operations provides strategic and operational leadership across all production facilities ...

Avancer

Vice President of Operations

Grand Rapids, MI · On-site

Cascade Engineering - Grand Rapids MI Vice President of Operations R OLE S UMMARY The Vice President of Operations provides strategic and operational leadership across all production facilities ...

Stout Risius Ross, LLC

Vice President

Detroit, MI

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence ... Seeking a Vice President/Sr. Vice President for our growing Accounting & Reporting Advisory ...

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All JobsVp Call Center Operations JobsVp Call Center Operations Jobs in Michigan

Vp Call Center Operations information

See Michigan salary details

$59.7K

$135.8K

$230.1K

How much do vp call center operations jobs pay per year?

As of Jul 31, 2026, the average yearly pay for vp call center operations in Michigan is $135,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,700.00 and $161,200.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a VP of Call Center Operations, annual salaries of $300,000 or more are possible with extensive experience, leadership skills, and often include bonuses and incentives. High-level executive roles in large organizations or corporations typically reach this compensation level, especially with additional benefits and performance-based pay. Other roles in finance, law, or specialized medical fields can also exceed this threshold, but for call center leadership, such salaries are usually associated with senior executive positions in sizable companies.

What is the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Director or Vice President of Call Center Operations, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing large teams and strategic planning.

How to become VP of OPS?

To become a VP of Call Center Operations, candidates typically need extensive experience in call center management, strong leadership skills, and a track record of improving operational efficiency. A bachelor's degree in business, management, or a related field is often required, with many VPs holding advanced degrees or certifications in leadership or operations management. Progressing through roles such as operations manager or director and demonstrating strategic planning abilities are common steps toward this executive position.

What is a VP Call Center Operations job?

A VP of Call Center Operations is a senior executive responsible for overseeing the strategic direction, performance, and efficiency of a company's call center operations. They develop policies, implement technologies, and ensure customer service goals align with business objectives. This role involves managing large teams, optimizing workflows, and improving key performance metrics. They also collaborate with other departments to enhance customer experience and drive operational success.

What is the highest paid VP position?

The highest paid VP position is typically the Vice President of Sales or Vice President of Corporate Development, with total compensation often exceeding $300,000 annually, including base salary, bonuses, and stock options. Compensation varies by industry, company size, and location, with executive-level roles in large corporations earning significantly more. These roles often require extensive leadership experience and strategic skills.

What are some common challenges faced by a VP of Call Center Operations, and how can they be addressed?

A VP of Call Center Operations often faces challenges such as maintaining high customer satisfaction amid fluctuating call volumes, optimizing agent performance, and implementing new technologies across large teams. To address these issues, strong data analysis and process improvement skills are essential, along with the ability to inspire and guide managers and frontline staff through change. Building strong cross-functional partnerships with IT, HR, and training departments also helps streamline operations. Staying adaptable and proactively identifying opportunities for efficiency and service improvements will set you up for success in this leadership role.

What are the key skills and qualifications needed to thrive in the Vp Call Center Operations position, and why are they important?

To excel as a VP of Call Center Operations, you need extensive experience in call center management, strategic planning, and operational leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, workforce management tools, and quality assurance systems, as well as certifications like Six Sigma or PMP, are highly valued. Outstanding soft skills include effective communication, change management, and a collaborative leadership style. These competencies are crucial for driving performance, ensuring customer satisfaction, and leading large teams through dynamic business environments.

What are the most commonly searched types of Call Center Operations jobs in Michigan? The most popular types of Call Center Operations jobs in Michigan are:
What are popular job titles related to Vp Call Center Operations jobs in Michigan? For Vp Call Center Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Vp Call Center Operations jobs in Michigan look for? The top searched job categories for Vp Call Center Operations jobs in Michigan are:
What cities in Michigan are hiring for Vp Call Center Operations jobs? Cities in Michigan with the most Vp Call Center Operations job openings:
Vp Call Center Operations jobs near you
Infographic showing various Vp Call Center Operations job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $135,777 per year, or $65.3 per hour.

VICE PRESIDENT, OPERATIONS

PSG

Detroit, MI • On-site

Full-time

Re-posted 24 days ago

Job description

VP, OPERATIONS
Automotive Plastics
$250-300k + 30% bonus + $1,000/mo car allowance
SUMMARY:
The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring excellence in manufacturing, quality, operations, inventory management, and EHS.
RESPONSIBILITIES:
Key responsibilities include developing strategic plans, driving performance metrics, and fostering a high-performance workforce.
REQUIREMENTS:
This role requires a Bachelor's degree in Business, Engineering, or related fields, along with a minimum of 10 years of manufacturing experience (preferably automotive plastics)and 7 years in an executive leadership, multi-site role. Strong leadership, strategic thinking, and communication skills are essential.

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