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Vp Call Center Operations Jobs in Michigan (NOW HIRING)

Angle Advisors

Vice President

Birmingham, MI · On-site

$120 - $150/hr

As an Vice President, you will: * Lead the firm's pre-marketing due diligence on a client's business, including the analysis and assessment of business strategy, market positioning, operations ...

Sprinklr

VP of Global Field Operations

Three Rivers, MI · On-site +1

... center management - enabling enterprises to unify data, break down silos, and act on real-time ... Lead a new category of enterprise software that we call Unified-CXM. * Empower companies to deliver ...

Mid-States Bolt & Screw

VP Supply Chain

Burton, MI

You'll partner with Sales, Operations, Finance, and Executive Leadership to ensure the right ... Establishing a distribution center: * Footprint rationalization * Branch Consolidations * Supplier ...

Utilidata

VP, AI & Applications

Ann Arbor, MI · On-site +1

$230K - $290K/yr

... data center power system: the internal power distribution system, the utility connection, and ... Operations Research, or a related technical discipline * Experience with energy systems, power ...

Flourish Health

VP, Operations

Ann Arbor, MI · On-site +1

About the Role We're looking for a VP of Operations to build the operating systems that allow Flourish to scale while preserving the culture, quality, and humanity that define our care. As we grow ...

Zeal Credit Union

Vice President of Lending

Livonia, MI · On-site

Additionally, you will set target goals, provide mentoring, and monitor loan operations to achieve ... What we're looking for in a Vice President of Lending To excel as the Vice President of Lending at ...

Zeal Credit Union

Vice President of Lending

Livonia, MI · On-site

Additionally, you will set target goals, provide mentoring, and monitor loan operations to achieve ... What we're looking for in a Vice President of Lending To excel as the Vice President of Lending at ...

Zeal Credit Union

Vice President of Lending

Livonia, MI · On-site

Additionally, you will set target goals, provide mentoring, and monitor loan operations to achieve ... What we're looking for in a Vice President of LendingTo excel as the Vice President of Lending at ...

Sun RV Resorts

VP, Asset Management

Southfield, MI · On-site +1

Partner with Finance, Investments, and Operations leadership to guide budgeting, forecasting, and ... On-Site Fitness Center * Voluntary Health and Dependent Care Reimbursement Accounts * Life ...

Sun, Inc.

VP, Asset Management

Southfield, MI · On-site +1

Partner with Finance, Investments, and Operations leadership to guide budgeting, forecasting, and ... On-Site Fitness Center * Voluntary Health and Dependent Care Reimbursement Accounts * Life ...

JMJ PHILLIP

Vice President

Wixom, MI · On-site

$250 - $350/hr

We are seeking an accomplished and strategic Vice President to provide executive leadership, drive ... Operational Leadership * Oversee operational activities to ensure efficiency, quality, and ...

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All JobsVp Call Center Operations JobsVp Call Center Operations Jobs in Michigan

Vp Call Center Operations information

See Michigan salary details

$59.7K

$135.8K

$230.1K

How much do vp call center operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for vp call center operations in Michigan is $135,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,700.00 and $161,200.00 per year, depending on experience, location, and employer.

What is a VP Call Center Operations?

A VP of Call Center Operations is a senior executive responsible for overseeing the strategic direction, performance, and efficiency of a company's call center operations. They develop policies, implement technologies, and ensure customer service goals align with business objectives. This role involves managing large teams, optimizing workflows, and improving key performance metrics. They also collaborate with other departments to enhance customer experience and drive operational success.

What are some common challenges faced by a VP of Call Center Operations, and how can they be addressed?

A VP of Call Center Operations often faces challenges such as maintaining high customer satisfaction amid fluctuating call volumes, optimizing agent performance, and implementing new technologies across large teams. To address these issues, strong data analysis and process improvement skills are essential, along with the ability to inspire and guide managers and frontline staff through change. Building strong cross-functional partnerships with IT, HR, and training departments also helps streamline operations. Staying adaptable and proactively identifying opportunities for efficiency and service improvements will set you up for success in this leadership role.

What are the key skills and qualifications needed to thrive in the VP Call Center Operations position, and why are they important?

To excel as a VP of Call Center Operations, you need extensive experience in call center management, strategic planning, and operational leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, workforce management tools, and quality assurance systems, as well as certifications like Six Sigma or PMP, are highly valued. Outstanding soft skills include effective communication, change management, and a collaborative leadership style. These competencies are crucial for driving performance, ensuring customer satisfaction, and leading large teams through dynamic business environments.

What are the most commonly searched types of Call Center Operations jobs in Michigan?

The most popular types of Call Center Operations jobs in Michigan are:

What are popular job titles related to Vp Call Center Operations jobs in Michigan?

For Vp Call Center Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Vp Call Center Operations jobs in Michigan look for?

The top searched job categories for Vp Call Center Operations jobs in Michigan are:

What cities in Michigan are hiring for Vp Call Center Operations jobs?

Cities in Michigan with the most Vp Call Center Operations job openings:

Vp Call Center Operations jobs near you
Infographic showing various Vp Call Center Operations job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $135,777 per year, or $65.3 per hour.

Vice President

Angle Advisors

Birmingham, MI • On-site

$120 - $150/hr

Other

Re-posted 21 hours ago

Job description

Angle Advisors is a rapidly growing global investment bank headquartered in the Detroit area. Clients include corporations, middle-market private equity firms, and private business owners. We are always looking for high caliber professionals to join our team and learn best practices from colleagues with diverse experience and professional backgrounds. Vice President

Job Description

Angle Advisors is seeking to complement its Birmingham-based team of professionals with a qualified, motivated Vice President.

We offer a collegial, entrepreneurial work environment along with an intensive learning experience in M&A deal execution. We also offer a work environment with ample opportunity for career advancement at a pace as rapid as your experience and skill set allow. As an Vice President, you will:

  • Lead the firm’s pre-marketing due diligence on a client’s business, including the analysis and assessment of business strategy, market positioning, operations, growth prospects, financial trends and performance, and competitive environment;
  • Manage M&A transactions, including project leadership, buyer contacts and communication, client management and communication, hosting on-site meetings with buyers, coordination of junior resource tasks, etc.;
  • Leadership and review of junior resource work product, including financial and valuation models, offering materials, pitch materials, research, etc.;
  • Coordinate and support a buyer’s business due diligence on our client’s business;
  • Assist in the development and training of junior resources;
  • Prepare and present marketing pitches;
  • Assist in the marketing of the firm’s services and planning of engagements;
  • Travel to clients and potential clients, which can be extensive at times;
  • Begin to develop an industry expertise that will be leveraged in further career advancement at the firm;
  • Build relationships and maintain direct contact with clients, prospective clients and professional advisors.
Qualifications

Teamwork and creativity are essential at our firm. All employees are given substantial responsibility and are encouraged to help grow our business. The ideal candidate should be motivated, creative, outgoing, detail-oriented, and possess strong financial analysis skills. Candidates must have a strong knowledge of accounting and finance, proven analytical and research capabilities, a hard work ethic, and excellent verbal and written communication skills.

A Bachelor of Business Administration or Master of Business Administration degree is strongly preferred, and several years of work experience within corporate finance, accounting, valuation, or investment banking experience is required. Previous M&A experience is strongly preferred. Foreign language capabilities are also preferred.

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