ZipRecruiter

Log In

1

Automotive Call Center Jobs in Ohio (NOW HIRING)

NESCO Inc

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Customer Support Representative - Small Engines Location: West Columbus Schedule ... Small engine or automotive experience * Electrical background is a plus * Consistent and stable ...

Kelly Services

Call Center Representative

Troy, OH

$19/hr

Work with a reputable leader in the automotive industry. * Enjoy a competitive pay rate and ... Bring at least 2 years of customer service or call center experience (preferred). * Possess strong ...

next page

Showing results 1-20

All JobsAutomotive Call Center JobsAutomotive Call Center Jobs in Ohio

Automotive Call Center information

See Ohio salary details

$10

$17

$23

How much do automotive call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for automotive call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is an automotive call center?

An Automotive Call Center job involves handling inbound and outbound customer calls related to automotive services, sales, financing, and support. Representatives assist customers with scheduling service appointments, answering inquiries about vehicle features, processing payments, and providing troubleshooting guidance. Strong communication skills and automotive knowledge are essential.

What are the typical daily responsibilities of someone working in an automotive call center?

Employees in an Automotive Call Center are primarily responsible for answering customer inquiries, scheduling service appointments, providing information about automotive products and services, and resolving basic issues over the phone or via email. They often coordinate with service advisors, technicians, and sales teams to relay important information and ensure seamless customer service. Multitasking between phone interactions, data entry, and updating customer records is a significant part of the job. You'll also be expected to maintain a professional and friendly demeanor, even during busy or challenging situations, to help cultivate trust and loyalty among customers.

What are the key skills and qualifications needed to thrive in an automotive call center, and why are they important?

Success in an Automotive Call Center requires strong communication abilities, active listening skills, customer service experience, and basic automotive knowledge, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and scheduling platforms is highly beneficial. Standout candidates possess patience, empathy, problem-solving skills, and the ability to remain calm under pressure. These competencies ensure positive customer interactions, efficient handling of inquiries, and contribute to customer satisfaction and retention.

Can I work in an automotive call center without experience?

Automotive call centers often hire entry-level employees who have strong communication skills and a willingness to learn. Prior experience is not always required, as training is typically provided, but familiarity with automotive products or customer service can be beneficial. Basic computer skills and a professional attitude are important for success in this role.

What is automotive customer service?

Automotive customer service involves assisting customers with their vehicle-related needs, such as scheduling repairs, providing product information, and resolving issues. In an automotive call center, representatives use communication skills and tools like CRM systems to ensure customer satisfaction and support dealership or manufacturer services.

What are the most commonly searched types of Automotive Call Center jobs in Ohio?

The most popular types of Automotive Call Center jobs in Ohio are:

What are popular job titles related to Automotive Call Center jobs in Ohio?

For Automotive Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Automotive Call Center jobs in Ohio look for?

The top searched job categories for Automotive Call Center jobs in Ohio are:

Automotive Call Center jobs near you
Infographic showing various Automotive Call Center job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Columbus, OH • On-site

NESCO Inc
See more jobs at NESCO Incexternal

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Call Center Customer Support Representative – Small Engines

Location: West Columbus Schedule: Monday–Friday, 8:30 AM–5:00 PM (Overtime as needed) Pay: Competitive, based on experience

Job Summary

We are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries, technical support, and parts orders related to small engines and generators. The ideal candidate is friendly, dependable, and a strong team player who helps keep projects on track and deadlines met. This company is considered an essential business.

Responsibilities
  • Provide superior customer service via inbound calls
  • Answer customer questions regarding repair, service, and troubleshooting
  • Identify parts using diagrams, breakdowns, or customer descriptions
  • Learn and resolve customer issues related to small engines and generators
  • Process warranty claims and customer orders accurately
  • Document customer interactions and follow up as needed
Qualifications
  • Recent call center experience within the last year (required)
  • Customer service experience
  • Small engine or automotive experience
  • Electrical background is a plus
  • Consistent and stable work history
  • Ability to learn and retain product knowledge
Education
  • High school diploma or equivalent
Compensation & Benefits
  • Competitive pay based on experience
  • Strong benefits package
  • Casual, team-oriented work environment

If you're looking for a stable schedule, growth opportunity, and a supportive workplace, we'd love to hear from you!

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply