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Auto Lending Jobs (NOW HIRING)

Premier Auto Credit

Outside Salesperson

Glendale, CA · On-site

$45K - $60K/yr

Auto Lending Underwriting. * Auto finance, external sales roles, Independent/Franchise dealership experience preferred but not mandatory. * Previous experience in a challenging sales role preferred ...

Upstart

Operations Manager, Auto Collections

OR · Remote

The team is focused on scaling a high-performing Auto collections operation as Upstart continues to invest in and grow its Auto lending portfolio. As the Operations Manager, Auto Collections at ...

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All JobsAuto Lending Jobs

Auto Lending information

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$11K

$84K

$139.5K

How much do auto lending jobs pay per year?

As of Jun 14, 2026, the average yearly pay for auto lending in the United States is $84,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is auto lending?

Auto lending refers to the process of providing loans to individuals or businesses to purchase vehicles, such as cars, trucks, or SUVs. An auto loan is typically secured by the vehicle being purchased, meaning the lender can repossess the car if payments are not made. Borrowers repay the loan over a set period, usually with fixed monthly payments that include both principal and interest. Auto lending can be offered by banks, credit unions, online lenders, or dealerships, and loan terms, interest rates, and qualification requirements can vary widely.

What is the difference between Auto Lending vs Auto Finance Specialist?

AspectAuto LendingAuto Finance Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles may prefer finance or sales certificationsSimilar credentials; often requires knowledge of finance, sales, or banking certifications
Work EnvironmentBank branches, credit unions, auto dealershipsAuto dealerships, financial institutions, credit unions
Employer & Industry UsageFinancial institutions offering auto loansAuto dealerships and lenders providing financing options
Common Search & ComparisonYesYes

Auto Lending and Auto Finance Specialist roles often overlap, focusing on providing auto loans and financing options. Auto Lending typically refers to the process of approving and managing auto loans within financial institutions, while Auto Finance Specialists work directly with customers at dealerships or lenders to secure financing. Both roles require knowledge of credit, finance, and customer service, making them closely related but distinct in their work environment and specific responsibilities.

What are some common challenges faced by professionals working in auto lending and how can they be addressed?

Professionals in auto lending often encounter challenges such as accurately assessing borrower creditworthiness, managing regulatory compliance, and staying updated with rapidly changing market rates. Another key challenge is balancing customer service with risk management, especially when evaluating applications from borrowers with non-traditional credit histories. These challenges can be addressed by continuous training, leveraging advanced underwriting technology, and maintaining open communication with both customers and dealership partners to ensure informed and fair lending decisions.

What are the key skills and qualifications needed to thrive in Auto Lending, and why are they important?

To thrive in Auto Lending, you need a solid understanding of credit analysis, loan processing, and financial regulations, often supported by a background in finance or banking. Familiarity with loan origination systems, credit bureau platforms, and compliance software is typically required. Strong communication, attention to detail, and customer service skills help build trust with clients and ensure accurate processing. These skills and qualities are vital for assessing risk, maintaining regulatory compliance, and delivering a positive borrower experience.
More about Auto Lending jobs
What cities are hiring for Auto Lending jobs? Cities with the most Auto Lending job openings:
What states have the most Auto Lending jobs? States with the most job openings for Auto Lending jobs include:
What job categories do people searching Auto Lending jobs look for? The top searched job categories for Auto Lending jobs are:
Auto Lending jobs near you
Infographic showing various Auto Lending job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 3% Part Time, and 15% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $84,036 per year, or $40.4 per hour.
AVP, Operations and Customer Experience, Auto Lending

AVP, Operations and Customer Experience, Auto Lending

Presidential Bank

Frederick, MD • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Type
Full-time
Description
Position Summary
The AVP, Operations and Customer Experience for the Auto Lending Department is responsible for overseeing daily operations within the consumer lending department, including loan funding, customer service, and post-approval processing. This role ensures accurate and timely loan disbursement while delivering a high level of service consistent with the community bank's relationship-driven approach. The supervisor leads a team, maintains compliance with regulatory requirements, and supports operational efficiency and portfolio quality.
Key Responsibilities
Leadership
• Supervise, coach, and develop customer service and loan funding team
• Establish performance expectations and monitor productivity, accuracy, and service levels
• Conduct performance evaluations, provide feedback, and support training initiatives
• Foster a collaborative, service-oriented team culture aligned with community banking values
Loan Funding Oversight
• Oversee the funding of consumer loans (e.g., auto, and other retail products)
• Review loan files for completeness, accuracy, and adherence to credit approvals
• Ensure timely disbursement of loan proceeds and proper documentation
• Manage exception handling and resolve escalated funding issues
• Customer Interaction & Service
• Promote respectful, solution-oriented customer engagement consistent with community banking values
• Ensure customers are treated fairly while achieving collection objectives
• Act as escalation point for complex borrower situations, disputes, and hardship cases
Collections Operations
• Oversee daily collection activities across delinquency buckets (early-stage to late-stage)
• Ensure timely follow-up on past-due accounts to minimize delinquency and charge-offs
• Monitor repayment arrangements, extensions, and loan modifications
• Handle escalated or sensitive collection cases
Customer Service & Support
• Ensure prompt, professional handling of customer inquiries and concerns
• Act as escalation point for complex or sensitive customer issues
• Promote a high level of customer satisfaction through consistent delivery service
• Support internal teammates with loan-related questions and processes
Compliance & Risk Management
• Ensure adherence to all applicable regulations and internal policies
• Monitor loan documentation and funding processes for accuracy and compliance
• Identify and mitigate operational and fraud risks
• Assist with internal audits, exams, and quality control reviews
Operational Efficiency & Reporting
• Track and report key performance metrics (e.g., funding turnaround times, error rates, service levels)
• Identify process improvement opportunities and implement workflow enhancements
• Collaborate with underwriting, processing, servicing, and compliance teams
• Support system improvements and implementation of best practices
Requirements
Bachelor's degree in business, Finance (preferred), or related field (or equivalent experience)
4+ years of experience in consumer lending, loan operations, or customer service
1-3 years of supervisory or leadership experience
Knowledge of loan documentation, funding processes, and customer service operations
Strong analytical, organizational, and communication skills
Presidential Bank, FSB offers a competitive benefits package that includes paid leave, health, dental, vision, disability, and life insurance as well as two retirement plans.
Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.
Salary Description
$70,000 - $85,000

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