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Consumer Lending Supervisor Jobs (NOW HIRING)

Marmon

Consumer Lending Supervisor

Westlake, OH

The Consumer Lending Supervisor is responsible for overseeing loan processing and manual underwriting operations to ensure efficient workflow, timely decision-making, and adherence to service level ...

Safety National

AVP of Consumer Lending

Sumter, SC · On-site

Supervises the Consumer Lending Manager and Indirect Lending Representative. Is responsible for the overall direction, coordination, and evaluation of these positions. Carries out management ...

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Consumer Lending Supervisor information

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$46.5K

$107.6K

$202.5K

How much do consumer lending supervisor jobs pay per year?

As of Aug 25, 2026, the average yearly pay for consumer lending supervisor in the United States is $107,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What does a consumer lending supervisor do?

A Consumer Lending Supervisor oversees a team of loan officers or lending specialists within a bank or credit union, ensuring that consumer loan applications are processed efficiently and in compliance with regulations. They monitor loan performance, provide training and guidance to staff, and handle escalated customer issues or complex loan scenarios. Their responsibilities also include setting performance goals, reviewing loan documentation for accuracy, and implementing policies to improve the lending process. The role requires strong leadership, attention to detail, and a solid understanding of consumer lending products and regulations.

What are the key skills and qualifications needed to thrive as a consumer lending supervisor?

To thrive as a Consumer Lending Supervisor, you need a solid understanding of lending regulations, credit analysis, and loan processing, often supported by a bachelor’s degree in finance or a related field. Familiarity with loan origination systems, underwriting software, and compliance tools is typically required, and certifications such as NMLS can be advantageous. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and resolve customer issues efficiently. These skills are crucial for maintaining regulatory compliance, minimizing loan risk, and ensuring excellent customer and team performance.

What are some common challenges a consumer lending supervisor faces in managing their team and loan portfolio?

A Consumer Lending Supervisor often navigates challenges such as balancing loan approval speed with thorough risk assessment, ensuring compliance with evolving regulations, and maintaining high customer service standards. Managing team performance, providing ongoing training, and addressing workflow bottlenecks are also key responsibilities. Additionally, supervisors regularly collaborate with underwriters, compliance officers, and sales teams to ensure smooth loan processing and effective resolution of complex customer cases.

What is the difference between Consumer Lending Supervisor vs Consumer Loan Officer?

AspectConsumer Lending SupervisorConsumer Loan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; relevant certifications may include mortgage or loan origination licensesSimilar credentials; often needs a bachelor's degree and loan origination licenses
Work EnvironmentSupervises loan staff, manages loan processes, and ensures compliance within a bank or lending institutionInteracts directly with clients to evaluate and approve loan applications
Employer & Industry UsageUsed in banking, credit unions, and financial institutions for managerial rolesCommonly employed in banks, credit unions, and mortgage companies for client-facing roles

The main difference is that a Consumer Lending Supervisor oversees the loan process and staff, focusing on management and compliance, while a Consumer Loan Officer directly evaluates and approves individual loan applications. Both roles require similar credentials and are integral to the lending process, but their responsibilities differ in scope and focus.

More about Consumer Lending Supervisor jobs

What job categories do people searching Consumer Lending Supervisor jobs look for?

The top searched job categories for Consumer Lending Supervisor jobs are:

Consumer Lending Supervisor jobs near you
Infographic showing various Consumer Lending Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $107,556 per year, or $51.7 per hour.

Consumer Lending Supervisor

Westlake, OH

Marmon
10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

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Learn more about Marmonexternal

Full-time

Posted 7 days ago

Job description

United Consumer Financial Services Compa

As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

The Consumer Lending Supervisor is responsible for overseeing loan processing and manual underwriting operations to ensure efficient workflow, timely decision-making, and adherence to service level expectations. This role provides leadership and support to processing and underwriting staff by assigning workloads, monitoring productivity and quality, conducting coaching and training, and ensuring compliance with credit policies, procedures, and regulatory requirements. The supervisor also serves as an escalation point for complex applications, merchant inquiries, documentation issues, and operational challenges, while providing hands-on underwriting and processing support as needed to maintain operational excellence and customer service standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervise evening loan processing and manual underwriting activities.
  • Assign workloads and manage queue coverage and service levels.
  • Review and decision applications within delegated authority as needed.
  • Resolve escalated application, documentation, and merchant questions.
  • Ensure decisions follow credit policy, procedures, and regulatory requirements.
  • Monitor productivity, quality, turnaround time, and attendance.
  • Complete quality reviews and provide coaching and feedback.
  • Train staff on systems, procedures, and documentation requirements.
  • Escalate material credit, fraud, staffing, or system issues.
  • Provide direct processing and underwriting support as needed.

SKILLS & ABILITIES

  • Front-line leadership, coaching, and performance management.
  • Knowledge of consumer lending, loan processing, and manual underwriting.
  • Ability to apply credit policy and delegated lending authority.
  • Sound judgment in a high-volume environment.
  • Strong organization, prioritization, and problem-solving skills.
  • Clear written and verbal communication.
  • Proficiency with loan systems, Microsoft Office, and fraud tools.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent required; college degree preferred.
  • At least 3 years of consumer lending, processing, underwriting, or related experience.
  • Prior team lead or supervisory experience preferred.
  • Experience reviewing applications and resolving documentation issues.
  • Equivalent education and experience may be considered.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

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