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At&T Customer Service Jobs (NOW HIRING)

Excellent customer service and ability to identify and solve problems quickly. * Proficiency with ... At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic ...

Host

Dallas, TX · On-site

$13.75 - $18.50/hr

About Banner House at T Bar M Founded in 1972, T Bar M Racquet Club has served as the premier ... Previous experience as a Host or in a customer service role is preferred. * Exceptional ...

Be Seen First

You'll be the face of AT&T's newest mobility and fiber technology. The Game Plan: * Engage with customers face-to-face in a retail setting (No cold calling/No door-to-door). * Build rapport and ...

Customer Service

Dayton, OH · On-site

$11 - $14/hr

Apply now and become a part of our talented team at Long John Silver's! 50 years ago we began our ... all the people who aren't able to be near an ocean every day of their life. So from sea to ...

Intelligence Analyst

Sterling, VA · On-site

$40K - $50K/yr

We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed ...

Customer Service Associate

Denver, NC · On-site +1

$13.50 - $18.50/hr

Why This Role Is Different At HYDAC, customer service isn't about reacting - it's about control and execution. You'll be trusted with full responsibility for supporting assigned customers, from ...

Customer Service

Paducah, KY · On-site

$10 - $14/hr

Referral Program available at Most Locations - ask for details. * Early Access to New Menu Items ... all the people who aren't able to be near an ocean every day of their life. So from sea to ...

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At T Customer Service information

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$9

$18

$26

How much do at&t customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for at&t customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's product offerings is typically required. Patience, active listening, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer experiences, retaining clients, and maintaining AT&T's reputation.

What are some common challenges faced by AT&T Customer Service Representatives, and how can new hires prepare for them?

AT&T Customer Service Representatives often handle a high volume of calls, ranging from billing inquiries to technical troubleshooting. One common challenge is managing difficult or upset customers while maintaining professionalism and empathy. New hires can prepare by developing strong communication skills, learning the company’s products and services thoroughly, and practicing stress-management techniques. Team leads and ongoing training sessions offer support and opportunities to learn effective conflict resolution strategies.

What are AT&T Customer Service representatives?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical support, billing issues, and account management related to AT&T's products and services. They communicate with customers via phone, chat, email, or in-store visits to resolve problems and provide information. Their goal is to ensure a positive customer experience, address concerns promptly, and help customers make the most of AT&T offerings.

What is the difference between At&T Customer Service vs At&T Retail Sales Associate?

AspectAt&T Customer ServiceAt&T Retail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, customer support officesRetail stores, direct customer interaction
Employer & Industry UsageTelecommunications, customer supportTelecommunications, retail sales
Common Search & ComparisonCustomer support roles at AT&TSales roles at AT&T stores

At&T Customer Service primarily involves assisting customers via phone or online, focusing on resolving issues and providing support. In contrast, At&T Retail Sales Associates work directly in stores, engaging with customers to promote and sell products and services. Both roles require strong communication skills and familiarity with AT&T offerings, but they differ in work environment and daily responsibilities.

More about At T Customer Service jobs
What cities are hiring for At&T Customer Service jobs? Cities with the most At&T Customer Service job openings:
What states have the most At&T Customer Service jobs? States with the most job openings for At&T Customer Service jobs include:
Infographic showing various At&T Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Pharmacy Technician - Customer Care Specialist

Pharmacy Technician - Customer Care Specialist

Onco360

Waltham, MA • Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a Customer Care Specialist based out of our Waltham, MA pharmacy.  This is a full-time position working hours between 8am-8pm EST Monday through Friday and availability on Saturday and Sundays for hours between 9am-5:30pm EST.  This is a remote work from home position. Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.   Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It\'s an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.   We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.   Starting salary from $23.00 an hour and up   We offer great benefits including:
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  • Medical; Dental; Vision
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  • 401k with a match
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  • Paid Time Off and Paid Holidays
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  • Tuition Reimbursement
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  • Company paid benefits – life, and short and long-term disability
Customer Care Specialist Responsibilities:
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  • Manages the customer care escalations email workflow.
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  • Works with the customer service manager to ensure all sales team escalations are addressed daily.
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  • Work all address exception reports given by the VP of pharmacy operations.
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  • Report to the customer care manager any items that may cause escalations not to be completed.
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  • Have knowledge of CPR+ and billing claim responses.
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  • Escalate all issues to the proper pharmacy director, sales team rep or analytics team.
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  • Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
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  • Work all projects that are assigned by the customer service manager
Position Qualifications for Customer Care Specialist:
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    • High School Diploma required; Bachelor\'s degree preferred
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  • Work Experience \t
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    • 1 to 2 years of pharmacy billing or certified pharmacy technician required
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    • Customer service, problem solving, and excellent communication skills verbal and writing required.
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    • Work independently with little to no guidance
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  • Licenses/Certifications \t
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    • Required:  State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent
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#Company Values: Teamwork, Respect, Integrity, Passion