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At&T Customer Service Jobs in Florida (NOW HIRING)

Six Rings

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Customer Service & Sales Representative - Orlando, FL

Orlando, FL · On-site

$15 - $20/hr

Six Rings Inc. is a fast-growing sales and marketing firm in Orlando, partnered with AT&T. We provide fiber internet, TV, and wireless services directly to residential customers. Our team focuses on ...

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How much do at&t customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for at&t customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is an AT&T Customer Service representative?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical support, billing issues, and account management related to AT&T's products and services. They communicate with customers via phone, chat, email, or in-store visits to resolve problems and provide information. Their goal is to ensure a positive customer experience, address concerns promptly, and help customers make the most of AT&T offerings.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service representative?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's product offerings is typically required. Patience, active listening, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer experiences, retaining clients, and maintaining AT&T's reputation.

What are some common challenges faced by AT&T Customer Service representatives, and how can new hires prepare for them?

AT&T Customer Service Representatives often handle a high volume of calls, ranging from billing inquiries to technical troubleshooting. One common challenge is managing difficult or upset customers while maintaining professionalism and empathy. New hires can prepare by developing strong communication skills, learning the company’s products and services thoroughly, and practicing stress-management techniques. Team leads and ongoing training sessions offer support and opportunities to learn effective conflict resolution strategies.

What is the difference between At&T Customer Service vs At&T Retail Sales Associate?

AspectAt&T Customer ServiceAt&T Retail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, customer support officesRetail stores, direct customer interaction
Employer & Industry UsageTelecommunications, customer supportTelecommunications, retail sales
Common Search & ComparisonCustomer support roles at AT&TSales roles at AT&T stores

At&T Customer Service primarily involves assisting customers via phone or online, focusing on resolving issues and providing support. In contrast, At&T Retail Sales Associates work directly in stores, engaging with customers to promote and sell products and services. Both roles require strong communication skills and familiarity with AT&T offerings, but they differ in work environment and daily responsibilities.

Does AT&T allow remote work?

AT&T Customer Service roles often offer remote work options, especially for positions involving customer support and call center functions. Availability of remote work depends on the specific role, location, and company policies, and employees typically need to have a suitable home office setup and reliable internet connection.

Is AT&T customer service a good job?

AT&T customer service positions typically involve assisting customers with billing, technical support, and service inquiries, often requiring strong communication skills and familiarity with company products. The job can offer benefits such as flexible schedules and training, but experiences vary based on individual roles and management. Overall, it is considered a stable entry-level customer service role within the telecommunications industry.

What are popular job titles related to At&T Customer Service jobs in Florida?

For At&T Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching At&T Customer Service jobs in Florida look for?

The top searched job categories for At&T Customer Service jobs in Florida are:

What cities in Florida are hiring for At&T Customer Service jobs?

Cities in Florida with the most At&T Customer Service job openings:

At T Customer Service jobs near you
Infographic showing various At&T Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

AT&T- Customer Service & Account Reps Needed

Excel Management Group

Panama City, FL

Full-time

Re-posted 11 days ago

Job description

Company Description

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while,  fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivebring quality and results. Excel Management Group values teamwork within our agency and strives for good partnerships across all platforms.

Job Description

Enthusiastic, Sports Minded Reps Needed - Perfect for New Grads!

Talk sports, movies, and entertainment while building a career representing DIRECTV, the world's number one satellite entertainment company.

At EMG, we work inside some of the world's largest retailers acquiring new customers for Direct, helping directv promote their new products and services. Helping Directv build and enhance their marketing leading brand.

We offer a Competitive Hourly Wage (Based on 40 hours), PLUS omission and Weekly Bonuses. Our representatives receive a Guaranteed Pay Check at the end of each week. Our commission plan is very attractive. The most successful employees earn well above their guarantee!

The sky is the limit as we have the opportunity to staff hundreds of retail locations throughout the country.

Qualifications

We are looking for future leaders to grow into management roles within our company while focusing on the following areas:

~ Development of marketing campaigns and strategies

~ Customer Service and client Acquisition

~ Implementation of product launches

~ Rigorous leadership training

~ Those that excel leading and training others may be provided with the opportunity to open their own business representing our clients

~ In-store promotional advertising

If you are a candidate looking for a opportunity to grow with us in an exciting, fast- paced career, THEN APPLY TODAY!

THESE POSITIONS ARE IMMEDIATE AND FULL-TIME!

Management will review all submitted resumes and contact those they feel are most qualified.

THIS IS NOT A DOOR TO DOOR SALES OR TELEMARKETING POSITION!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply