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At Home Captioning Jobs (NOW HIRING)

Installer/Trainer Part Time

Missoula, MT · On-site

$27.20K - $45.40K/yr

This individual must enjoy working with a variety of people in their homes. The schedule is ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Installer/Trainer Part Time

Des Moines, IA · On-site

$27.20K - $45.40K/yr

This individual must enjoy working with a variety of people in their homes. The schedule is ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Installer/Trainer Part Time

Joplin, MO · On-site

$13.08 - $21.83/hr

This individual must enjoy working with a variety of people in their homes. The schedule is ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

This individual must enjoy working with a variety of people in their homes. The schedule is ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Installer/Trainer Part Time

Helena, MT · On-site

$27.20K - $45.40K/yr

This individual must enjoy working with a variety of people in their homes. The schedule is ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Responsible for traveling to customer homes and businesses performing VRS training, service calls ... The Outreach Trainer may participate in events with the Sales/Outreach and Marketing groups at ...

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At Home Captioning information

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$8

$24

$58

How much do at home captioning jobs pay per hour?

As of May 31, 2026, the average hourly pay for at home captioning in the United States is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Captioner, and why are they important?

To thrive as an At Home Captioner, you need excellent language proficiency, fast and accurate typing skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with captioning software (such as CaptionMaker or EZTitles), speech recognition tools, and sometimes certification like Certified CART Provider can be beneficial. Strong time management, adaptability, and clear communication set top performers apart in this remote role. These skills and qualifications ensure accurate, timely captions, meeting accessibility standards and client expectations.

What are some common challenges faced by at-home captioners and how can they be addressed?

At-home captioners often face challenges such as maintaining focus during long periods of audio transcription, managing tight deadlines, and ensuring high accuracy while working independently. It's important to create a quiet, distraction-free workspace and establish a consistent schedule to stay productive. Using high-quality headphones, reliable captioning software, and regularly reviewing industry guidelines can help enhance accuracy. Additionally, networking with other captioners through online forums can provide support and tips for overcoming common obstacles.

What is at home captioning?

At home captioning refers to the process of creating written text versions of spoken dialogue, sound effects, and other audio elements for videos, live broadcasts, or online meetings, all while working remotely from home. Captioners listen to audio content and transcribe it in real-time or from recordings to ensure accessibility for deaf or hard-of-hearing individuals. This job typically requires strong typing skills, attention to detail, and proficiency in the language being captioned. Many captioners work as freelancers or for companies specializing in accessibility services.

What is the difference between At Home Captioning vs Closed Captioning Specialist?

AspectAt Home CaptioningClosed Captioning Specialist
CredentialsTypically requires transcription and typing skills, sometimes certification in captioning or transcriptionOften requires similar transcription skills, with additional familiarity with captioning software and standards
Work EnvironmentRemote, home-basedCan be remote or on-site, depending on employer
Industry UsageUsed in media, entertainment, and accessibility servicesCommon in broadcasting, media production, and live event captioning

At Home Captioning and Closed Captioning Specialist roles share similar skills and credentials, often involving transcription and familiarity with captioning tools. The main difference lies in the work environment, with At Home Captioning being exclusively remote, while Closed Captioning Specialists may work on-site or remotely. Both roles serve the media and entertainment industry, focusing on making content accessible for viewers.

More about At Home Captioning jobs
What cities are hiring for At Home Captioning jobs? Cities with the most At Home Captioning job openings:
What are the most commonly searched types of Captioning jobs? The most popular types of Captioning jobs are:
What states have the most At Home Captioning jobs? States with the most job openings for At Home Captioning jobs include:
Infographic showing various At Home Captioning job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 5% As Needed, and 93% Full Time. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $50,025 per year, or $24.1 per hour.
Installer/Trainer Part Time

Installer/Trainer Part Time

Sorenson Communications

Missoula, MT • On-site

$13.08 - $21.83/hr

Part-time

Dental, Vision, Retirement

Posted 10 days ago


Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

212th of 425 rated business services


Job description

Description
Help make a difference!
CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible for enriching lives by installing the CaptionCall phone for our customers and training them how to use it to communicate over the telephone with confidence. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.
Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing.
Pay Range: Hourly + Piece Rate
Pay Range: Hourly+ Piece Rate
  • $12.22 to 19.52 (Based off location and experience)

Current Piece Rate (Additional compensation for completed installation):
  • $25/successful installation
  • $25/ successful priority service call
  • $15/ successful service call

Additional Benefits:
  • Mileage Reimbursement
  • Tablet Provided
  • Phone Provided
  • Growth Opportunities

Part time
  • 401k 6% match with immediate vesting
  • TeleDoc, Dental/Orthodontia, and Vision Insurance
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

Knowledge, Skills and Abilities
  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking, and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual
  • Must be able to work independently
  • Ability to adapt to constantly changing environments
  • Experience working with senior citizens
  • Basic computer knowledge and experience

Essential Duties and Responsibilities
  • Install and troubleshoot CaptionCall phones in customers' homes
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Assist with lead generation activities as needed
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Ability to meet or exceed Install/Trainer expectations and maintain established goals set forth by department management
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Represent CaptionCall at various events as assigned
  • Adhere to strict compliance policies set by the company
  • This position has access to highly confidential, sensitive information relating to customers of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

Education
Minimum: High School Diploma or GED
Working Conditions and Physical Requirements
  • Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
  • Possess and maintain a valid driver license
  • Maintain a good driving record
  • Able to sit/stand for a long period of time in an office environment
  • Able to transport installation equipment into a customer's home,
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and handle other computer components
  • Regular and predictable attendance required.

Supervisory Responsibility
This position has no supervisory responsibilities.
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
Qualifications
Behaviors
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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