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Assistant Dispatcher Jobs (NOW HIRING)

Assistant Dispatcher

Virginia Beach, VA

$14.50 - $19.25/hr

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Assistant Dispatcher . We offer competitive benefits including Health, Dental, Vision ...

Local HVAC Contractor is looking for an Office Assistant - Dispatcher to schedule and dispatch technicians.Overview: You will play a key role in organizing and managing daily service operations for ...

Admin Assistant/Dispatcher

Pensacola, FL · On-site

$16 - $21.75/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

Admin Assistant/Dispatcher

Jacksonville, FL · On-site

$16.50 - $22.25/hr

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.
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Infographic showing various Assistant Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Nightshift Assistant Dispatcher

Superior Air-Ground Ambulance

Columbus, OH • On-site

$40K - $52K/yr

Full-time

Medical, Dental, Life

Posted yesterday

New


Superior Ambulance Service rating

6.8

Company rating: 6.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

495th of 887 rated healthcare providers


Job description

Overview

History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin with over 55 locations. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation. 

The Assistant Dispatcher is responsible for upping calls, answering overflow call volume, assist in overseeing and maintaining the status’ of the gantt, assisting with giving out appropriate ETA’s, triaging ambulance response, and act as support to customer service representatives.

All employees are expected to uphold the company’s high value and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values which are TLCS= Timelines, Look Good, Customer Service, and Safety. 


Responsibilities

The primary duties and responsibilities of the Dispatcher consist of, but are not limited to the following:

  • Be extremely knowledgeable in service area
  • Give appropriate ETA’s while accounting for type and level of response, traffic patterns, and weather conditions
  • Prioritize request for ambulance service
  • Communicate issues to marketing, management, and customers as necessary
  • Assist EMT’s and Paramedics with directions as necessary
  • Always maintain appropriate status of crews
  • Oversee function of Assistant Dispatcher
  • Delegate additional responsibilities to assistant as necessary
  • Assist in receiving and entering in request for ambulance or Medi-Car service as necessary
  • Communicate patient diversions and keep all appropriate associated records
  • Maintain status records and give appropriate ETAs for Critical Care Transport as necessary
  • Other duties as assigned

Qualifications
  • Map reading skills

  • Problem solving skills

  • Multi-tasking ability

  • Effective communication skills

  • EMD license

  • Physical Demands:

    • While performing the duties of the position, the employee is required to sit for long periods of time.

    • Employee will be required to listen to radio traffic/PTT, communicate over the phone as well as monitor and respond to all chat messages, and ability to type is required.

    • Employee should be able to work under stressful conditions.

  • Work Environment:

    • While performing the duties of the job, the employee has verbal contact with others and constantly works face to face with and around others and constantly works face to face with and around others.

    • Consistently uses office equipment such as computer, radios, printers, fax machine, etc.

Benefits

  • Flexible Scheduling
  • Competitive Compensation
  • Multiple Station Locations with the Ability to Transfer Throughout Company
  • Opportunity to Work Overtime
  • Health/Dental/Life Insurance
  • Tuition Reimbursement
  • Opportunity for Career Growth 
Qualifications:
  • Map reading skills

  • Problem solving skills

  • Multi-tasking ability

  • Effective communication skills

  • EMD license

  • Physical Demands:

    • While performing the duties of the position, the employee is required to sit for long periods of time.

    • Employee will be required to listen to radio traffic/PTT, communicate over the phone as well as monitor and respond to all chat messages, and ability to type is required.

    • Employee should be able to work under stressful conditions.

  • Work Environment:

    • While performing the duties of the job, the employee has verbal contact with others and constantly works face to face with and around others and constantly works face to face with and around others.

    • Consistently uses office equipment such as computer, radios, printers, fax machine, etc.

Benefits

  • Flexible Scheduling
  • Competitive Compensation
  • Multiple Station Locations with the Ability to Transfer Throughout Company
  • Opportunity to Work Overtime
  • Health/Dental/Life Insurance
  • Tuition Reimbursement
  • Opportunity for Career Growth 
Education:UNAVAILABLEEmployment Type: FULL_TIME

What Superior Ambulance Service employees say

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