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Assistant Dispatcher Jobs in Alberta (NOW HIRING)

National Express Corp

Dispatcher

Acheson, AB · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

New

Avenir Energy

Dispatcher

Grande Prairie, AB · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Maintain DD table within CUE and communicate to delivery team as required. * Assist/Train other ... Dispatching and Logistics experience considered an asset * Must have strong computer skills ...

DOT Foods

Dispatch Specialist

Calgary, AB

CA$20 - CA$25/hr

As a Dispatch Specialist, you will assist in the execution of transportation resources and partner with internal and external customers to provide a level of customer service that fosters both ...

CP Services

Administrative Assistant

Anzac, AB · Hybrid

Communicate schedule updates with technicians, supervisors, and clients. * Assist with accounts ... Previous experience in an administrative, scheduling, dispatch, or coordination role. * Excellent ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for assistant dispatcher in Alberta is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

What are the most commonly searched types of Dispatcher jobs in Alberta?

The most popular types of Dispatcher jobs in Alberta are:

What are popular job titles related to Assistant Dispatcher jobs in Alberta?

For Assistant Dispatcher jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Alberta look for?

The top searched job categories for Assistant Dispatcher jobs in Alberta are:

What cities in Alberta are hiring for Assistant Dispatcher jobs?

Cities in Alberta with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Alberta as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,913 per year, or $18.2 per hour.

Dispatcher

National Express Corp

Acheson, AB • On-site

Full-time

Posted yesterday

New

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 98 rated public transport

Job description

Stock Transportation Ltd. (a subsidiary of Summit School Services) operates more than 2,800 school buses and serves 35 school districts throughout Ontario and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn.

Responsibilities:
  • Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
  • Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
  • Communicates all relevant details of driving assignments to drivers to ensure proper execution.
  • Assist drivers with routing directions and directs them to perform special services when required.
  • Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
  • Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
  • Notifies District and CSC personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
  • Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
  • Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
  • Maintains high compliance to dispatch standard operating procedures.
  • Handles customer concerns and requests for information in an expeditious and professional manner.
  • Escalates unresolved issues to management as appropriate.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • High school diploma or GED
  • Previous dispatch experience is preferred;
  • Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to read and interpret documents and instructions from customers and other team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment, under substantial pressure
  • Ability to work within the appropriate level of independence
  • Ability to problem solve
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Ability to work independently
  • Ability to read road and street maps
  • Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
  • Bi-lingual abilities a plus
 

Stock Transportation has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Stock Transportation is committed to promoting the protection and safeguarding of all children and passengers.

 

Summit School Services LLC, and its subsidiaries and affiliates, including Stock Transportation Ltd. are an equal opportunity employer and are committed to fostering an inclusive, accessible, and barrier-free environment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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