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Assistant Dispatcher Jobs (NOW HIRING)

Parts Authority

Assistant Dispatcher

Cleveland, OH

$16.50/hr

The Asssitant Dispatcher is responsible for helping scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate ...

Parts Authority

Assistant Dispatcher

Cleveland, OH · On-site

$16.50/hr

The Asssitant Dispatcher is responsible for helping scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate ...

Parts Authority

Assistant Dispatcher

Cleveland, OH · On-site

$16.50/hr

The Asssitant Dispatcher is responsible for helping scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate ...

tsa

Assistant Dispatcher

Virginia Beach, VA

$14.50 - $19.25/hr

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Assistant Dispatcher . We offer competitive benefits including Health, Dental, Vision ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for assistant dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Assistant Dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is an assistant dispatcher?

An assistant dispatcher supports the primary dispatcher in coordinating the scheduling and routing of vehicles or personnel. They often handle communication, maintain records, and use dispatch software to ensure efficient operations, typically working in transportation, logistics, or delivery environments.

What are the key skills and qualifications needed to thrive as an Assistant Dispatcher, and why are they important?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are Assistant Dispatchers?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

Is it hard to get hired as a dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes a valid driver's license or relevant certifications. The hiring process can vary depending on the industry and company, but entry-level positions often have minimal experience requirements and may include on-the-job training.

What is the role of a dispatch assistant?

A dispatch assistant supports the dispatching process by scheduling and coordinating the movement of vehicles, goods, or personnel. They often use dispatch software, communicate with drivers or team members, and ensure timely delivery or service. The role requires strong organizational skills and attention to detail.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced emergency or transportation dispatchers working in specialized industries such as aviation, maritime, or large logistics companies. Salaries can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or supervisory roles. Compensation varies based on industry, location, and level of responsibility.
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Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Assistant Dispatcher

Assistant Dispatcher

Waste Connections Inc

El Dorado, AR

$26/hr

Full-time

Posted 4 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

28th of 88 rated recycling and waste

Job description

El Dorado Disposal, a Waste Connections company, is seeking a full-time Assistant Dispatcher at our Placerville, CA location. The Assistant Dispatcher plays a key role in supporting daily collection operations by coordinating route activity, communicating with drivers and customer service, reviewing work orders, resolving service issues, and helping ensure timely completion of daily dispatch responsibilities.

The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m. The listed pay range for this job category is $21 to $26 per hour.

Duties and Responsibilities

The Assistant Dispatcher will work closely with the Lead Dispatcher, drivers, customer service representatives, supervisors, and operations management to support daily route execution and customer service follow-up. Core responsibilities include:

  • Provide administrative and operational support to the Lead Dispatcher to ensure efficient daily collection and roll-off operations.

  • Review and process completed work orders, update service records, and ensure operational data is accurate and properly documented.

  • Investigate customer service issues, missed pickups, and service disputes by reviewing driver notes, route information, and video verification systems, then communicate findings to customer service and operations teams.

  • Complete billing-related activities, including processing roll-off hauls, residential and commercial extras, and maintaining supporting documentation and tracking reports.

  • Monitor and maintain dispatch records, route information, vehicle inspection reports, and other operational documentation to support regulatory and company requirements.

  • Assist with dispatching service requests, assigning work orders, and communicating route updates to drivers as directed by the Lead Dispatcher.

  • Support daily driver communication by tracking route progress, responding to operational questions, and coordinating information between drivers, customer service, and management.

  • Review upcoming work orders and route schedules to identify errors, resolve discrepancies, and help prepare operations for the following business day.

  • Prepare reports, maintain spreadsheets, and assist with data analysis to support operational performance and decision-making.

  • Provide professional customer service while handling inquiries, resolving concerns, and promoting positive customer relationships.

  • Perform additional administrative, dispatch, and operational support duties as assigned.

  • Manage large amounts of data entry while maintaining frequent communication with internal employees and departments.

Required Skills and Qualifications

  • High school diploma or equivalent required.

  • Two years of dispatcher experience in a transportation or logistics environment preferred.

  • Strong typing and data entry skills.

  • Working knowledge of Microsoft Office Suite, including Excel, Word, and Outlook.

  • Strong organization, communication, and follow-through skills, both verbal and written.

  • Ability to multitask in a fast-paced operations environment while maintaining accuracy and professionalism.

  • Ability to coordinate with drivers, customer service, supervisors, and operations leadership throughout the day.

  • Proficiency with operational systems and the ability to learn proprietary dispatch, routing, billing, and reporting tools.

Preferred Experience

  • Prior dispatch experience in solid waste, transportation, logistics, routing, or field operations.

  • Experience working with work orders, route boards, driver communications, customer service issues, and daily operational reporting.

  • Experience using Microsoft Excel to track, record, or reconcile operational data.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional

instructions can be found once you select your position of interest.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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