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Assistant Dispatcher Jobs in Chestermere, AB (NOW HIRING)

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... dispatching customer calls. * Assists with driver recruitment. * Assist with vehicle maintenance ... scheduling. * Assist with the distribution budgeting process. * Ensures company policies are ...

As an Assistant Controller you will support the District Controller in daily accounting tasks in ... Dispatch, and Customer Service. Your success within the role is reliant on an ambitious work ethic ...

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Logistics Coordinator

Calgary, AB · On-site

$28 - $30/hr

... - Assist with inventory counts and reconciliation processes - Work closely with yard staff to ensure proper material flow and organization Logistics & Dispatch Coordination - Plan and coordinate ...

Service Coordinator

Calgary, AB · On-site

$25 - $30/hr

This role coordinates directly with field crews, dispatch, project managers, and support staff to ... Update project status in SquareCoil and scheduling systems; assist with invoicing prep. * Ensure ...

Service Coordinator

Calgary, AB · On-site

CA$25 - CA$30/hr

This role coordinates directly with field crews, dispatch, project managers, and support staff to ... Update project status in SquareCoil and scheduling systems; assist with invoicing prep. * Ensure ...

Charter Driver

Calgary, AB · On-site

CA$20.50 - CA$27/hr

Communicate with dispatch at your scheduled time, prepared and ready to go * Fuel bus as required ... Drop off or pick up units when requested by Operations or Maintenance * Assist with school runs, as ...

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Assistant Dispatcher information

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What cities near Chestermere, AB are hiring for Assistant Dispatcher jobs?

Cities near Chestermere, AB with the most Assistant Dispatcher job openings:

Infographic showing various Assistant Dispatcher job openings in Chestermere, AB as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Service Coordinator / Dispatcher

GFL Environmental

Airdrie, AB • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Key responsibilities

  • Manage all customer inquiries and schedule customer requests based on scheduling parameters.

  • Generate work orders in OMS and schedule equipment and personnel to complete work for clients.

  • Review work orders, driver and fleet operating hours, and collection reports to ensure accuracy, safety, and efficiency.


GFL Environmental rating

6.6

Company rating: 6.6 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

50th of 92 rated recycling and waste


Job description


Position Summary

The Service Coordinator/Dispatcher will work in a fast paced, ever-changing environment to organize the equipment and personnel required for each job to maximize efficiency while exceeding our exceptional safety and service standards. As the main point of contact between our operations team and our customers, the Service Coordinator will have exceptional communication skills with an eye for detail and understanding of the work performed within the district.

Specific Duties and Responsibilities

  • Management of all customer inquiries including the scheduling of customer requests based on scheduling parameters.

  • Generate all required work orders in OMS and schedule for executions.

  • Schedule equipment and personnel to complete work for external and internal clients.

  • Liaison with facility operations regarding waste requirements and supplies.

  • Support sales & field services team in the execution of work.

  • Communicate with internal and external customers effectively, instilling confidence that they are dealing with the industry leader.

  • Review driver as well as fleet equipment operating hours to ensure compliance with regulations and maximum safety and efficiency.

  • Review collection reports to ensure efficient route planning.

  • Review work orders continuously to ensure job scopes are accurate, detailed and sufficient for billing.

  • Active member of the after-hours response team.

  • Other duties as required.

Requirements

  • Exceptional communication and customer service skills with the ability to provide clear, detailed instructions.

  • Hazardous waste management industry experience a strong asset

  • Understanding of personnel and equipment needs would be considered an asset.

  • Class 1 or 3 driver license with prior commercial vehicle operations would be an asset.

  • Ability to multitask and problem solve in fast-paced, high-stress situations.

  • Business acumen with a passion for efficiency and continuous improvement.

GFL Benefits

  • Competitive wages.

  • RRSP company matching program.

  • Industry leading health, dental, vision and mental health benefits.

  • Employee assistance programs

  • Paid training and development opportunities.

  • A supportive work environment that fosters professional growth and development.

#GFLTalent


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.



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