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Assistant Dispatcher Jobs in Alberta (NOW HIRING)

Finning

Service Writer

Edmonton, AB · On-site

Dispatch field technicians and maintain visibility of their locations to support operational ... Work closely with parts personnel to ensure accurate parts tracking and billing. * Assist with ...

GFL Environmental

Route Supervisor

Edmonton, AB

Work closely with Drivers, Dispatchers and Customer Service to support smooth, efficient daily operations. Assist with and recommend annual equipment budget; implement and monitor the budget within ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant dispatcher in Alberta is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Alberta?

The most popular types of Dispatcher jobs in Alberta are:

What are popular job titles related to Assistant Dispatcher jobs in Alberta?

For Assistant Dispatcher jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Alberta look for?

The top searched job categories for Assistant Dispatcher jobs in Alberta are:

What cities in Alberta are hiring for Assistant Dispatcher jobs?

Cities in Alberta with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,913 per year, or $18.2 per hour.

Security Communications Agent (Full-time)

Katz Group

Edmonton, AB • On-site

Full-time

Re-posted 29 days ago

Key responsibilities

  • Monitor, operate, and control computerized safety systems, including CCTV, during normal and event operations.

  • Coordinate response to incidents by taking appropriate corrective actions and communicating safety system status to personnel.

  • Assist guests, visitors, contractors, and internal departments with access control and support event operations as needed.

Job description

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a World Leader in Sports & Entertainment. Together, we win on and off the ice by connecting fans to their passion, inspiring and investing in our communities, embracing growth and risk-taking, and celebrating a work-hard play-hard lifestyle.

Role Summary:

Communication Agents work in a fast-paced environment evaluating and dispatching appropriate units to calls for service for the Ice District, including Rogers Place and OEG Sports & Entertainment, while maintaining the day-to-day operations of the Security Control Room. Agents will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District and venues.

 Core Responsibilities and Duties:

  • Monitor, operate, and control computerized safety systems, including CCTV, on a continuous basis during normal and event operations.
  • Coordinate response to incidents by taking appropriate corrective actions and communicating status of safety systems to various personnel to ensure that they conclude the incidents in a manner that meets operational, environmental, and safety commitments.
  • Liaise with Emergency Responders, 911 Dispatch, and 24/7 Crisis Diversion (211) to request and direct resources in a concise and efficient manner.
  • Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.
  • Utilize the various department-approved reporting methods to accurately record and log all appropriate incidents and logs as required for normal operations, incident response, and property tracking. 
  • Work in collaboration with the Shipping & Receiving Administrator to assist guests, visitors, contractors, and internal departments with access control.
  • Support Event Command as an Event Dispatcher or Event CCTV Operator in a proficient manner.
  • Assist guests, visitors, contractors, and internal departments with access through electronic and key-based access control systems
  • Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes

Does this sound like you? 

  • You are invested in the public safety of Edmonton's downtown core
  • You understand crowd dynamics, individual behavior and safety issues 
  • You are customer service driven
  • You have clear and concise verbal and written communication skills
  • You bring a committed and pro-active approach to upholding the Rogers Place guest experience philosophy
  • You are available to work evenings, weekends, and Holidays in a 4x4 shift rotation 
  • You are passionate about Sports and Entertainment!

Education, Experience and Skills:

  • 1 year of experience in a security control room/dispatch environment.
  • Possess intermediate level computer application knowledge.
  • Current First Aid and CPR certification will be considered an asset.
  • Ability to manage critical events and prioritize in an emergency, providing clear direction in operational, safety, and environmental tasks.
  • Punctuality, discipline, and sound judgement are critical in this environment.

What’s in it for you?

  • Career development support for those pursuing careers in law enforcement 
  • 100% Employer Paid Benefits + RSP Matching Program
  • Oilers, Oil Kings, and Live Entertainment Ticket Options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site Parking and Transit Allowance
  • On-Site Gym
  • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
  • Social Work Culture + Employee Events

 Next Steps:

Thank you for your interest in joining our team. Those moving forward in the process will be contacted by a member of our team.

Apply