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Application Support Jobs in Raleigh, NC (NOW HIRING)

Staffingine LLC

Senior Java Developer

Cary, NC · On-site

$53 - $67.75/hr

Writing unit tests and debugging issues within the React application. support back end integration with MongoDB and Oracle Code Review: Participating in code reviews and providing feedback to other ...

Hip eCommerce

General Job Application

Raleigh, NC · On-site +1

... Application! Doing so will enter your information into our Talent Pool, the first place our Talent ... supports the employee's ability to dedicate their full attention to their job duties during work ...

Size Stream LLC

Mobile Application Team Lead

Cary, NC · On-site

  • Medical

  • PTO

Support integration with back-end APIs in close collaboration with cloud platform and eStore teams. * Provide QA with requirements and context for test cases; review and assess the quality of QA ...

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Pharmacist IT Systems Analyst - Epic Willow Inpatient (Remote)

Cary, NC · Remote

$113K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide application support and resolve user issues involving clinical and pharmacy technology solutions * Assess application functionality and recommend enhancements to improve safety, efficiency ...

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Showing results 41-60

All JobsApplication Support JobsApplication Support Jobs in Raleigh, NC

Application Support information

See Raleigh, NC salary details

$30.1K

$156.7K

$200.2K

How much do application support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support in Raleigh, NC is $156,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,100.00 and $199,300.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Raleigh, NC?

The most popular types of Application Support jobs in Raleigh, NC are:

What are popular job titles related to Application Support jobs in Raleigh, NC?

For Application Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Raleigh, NC look for?

The top searched job categories for Application Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Application Support jobs?

Cities near Raleigh, NC with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $156,680 per year, or $75.3 per hour.

Systems Analyst II, Epic Cadence *hybrid*

WakeMed

Raleigh, NC • On-site

Full-time

Re-posted 6 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

Overview
The Systems Analyst II, Epic Business Applications leads the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: leads design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as second-level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Assist department management in use of assigned applications to assist with maximizing department performance and management decision-making. Functions as a liaison between IS, customer department and vendor(s).
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
EPIC Certification in Area of Responsibility Preferred Certified/Licensed/Registered in Field of Practice Preferred
Education
Associate's Degree Business Preferred Associate's Degree Healthcare Preferred Associate's Degree Technology Preferred
Experience
3 Years Information Technology - Systems Analysis Required

What WakeMed employees say

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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