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Application Support Jobs in Raleigh, NC (NOW HIRING)

DPR Construction

EHS Application Admin

Raleigh, NC · On-site

Configure and support application interfaces for data integration with other applications or systems in the environment. * Managing backups, storage, and integrity of application data or databases.

Spgi

Manager II, IT Service Operations

Raleigh, NC · Hybrid

The role is responsible for overseeing global 2nd line application support, cloud infrastructure operations, platform stability, incident response and tracking, and operational governance across ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Experience in Vulnerability Management and Web Application Security/Firewall application support. In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge. Strong foundation in Windows and ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Experience in Vulnerability Management and Web Application Security/Firewall application support. In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge. Strong foundation in Windows and ...

Qualys

Technical Support Engineer

Raleigh, NC

Experience in Vulnerability Management and Web Application Security/Firewall application support. In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge. Strong foundation in Windows and ...

CGI Inc.

Senior Production Automation Engineer

Cary, NC · On-site

$96K - $126K/yr

Experience supporting middleware/application servers such as Tomcat, WebLogic, JBoss, and WebSphere. . Interacting with the offshore development team for continuous design suggestions, development ...

WakeMed

Manager, Epic Applications Support

Raleigh, NC · On-site

Support the management of application support functions, including application maintenance, IS project management, and web development * Ensure reliable, efficient delivery of application services ...

defi AUTO LLC

Client Support Desk Analyst

Raleigh, NC · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Raleigh, NC

Application Support information

See Raleigh, NC salary details

$30.1K

$156.7K

$200.2K

How much do application support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support in Raleigh, NC is $156,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,100.00 and $199,300.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Raleigh, NC?

The most popular types of Application Support jobs in Raleigh, NC are:

What are popular job titles related to Application Support jobs in Raleigh, NC?

For Application Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Raleigh, NC look for?

The top searched job categories for Application Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Application Support jobs?

Cities near Raleigh, NC with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $156,680 per year, or $75.3 per hour.

Returning Relay Tech (Carolinas) Internship - Summer 2027

Duke Energy Corporation

Oxford, NC

$13.75 - $17.75/hr

Full-time

Posted 3 days ago

New

Duke Energy rating

8.6

Company rating: 8.6 out of 10

Based on 167 frontline employees who took The Breakroom Quiz

10th of 86 rated oil and gas companies

Job description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, August 17, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Program Location for 2026:Potential opportunities at locations across our footprint: North Carolina and South Carolina

The Relay Construction and Maintenance department executes the design packages developed by the Transmission Engineering department for the construction of substation and transmission facilities throughout the Duke Energy service area. This department is also responsible for ensuring grid reliability by executing the day-to-day operations and maintaining the protective relays and SCADA control systems in compliance with state and federal regulations. Relay Technician Interns will work alongside Journeymen and Apprentice level Relay Technicians to get exposed to the technical skills and safety focused work behaviors necessary to be proficient in this profession.

Responsibilities

  • Develops understanding of the fundamentals of relaying, protective schemes, controls, alarms, distribution SCADA, communications

  • Develops basic isolation procedure writing

  • Develops understanding of how to utilize print reading, red mark process

  • Develops understanding of RTS and its use

  • Develops understanding of NERC compliance and importance for accurate data and timely completion

  • Develops basic trouble shooting skills

  • Develops the ability to think methodically and arrange activities in logical order

  • Develops basic understanding of CT and VT circuits

Basic/Required Qualifications

  • Currently enrolled and pursuing a two or four year degree in Engineering Technology or a related major

  • Duke Energy Intern/Co-op Experience

  • At least 18 years of age prior to beginning employment with Duke Energy

  • Cumulative GPA of at least 2.75

  • Must not graduate prior to August 2026

  • Valid driver's license

Desired Qualifications

  • Cumulative GPA of 3.0 or higher

  • Students must have completed 12 credit hours with specific courses: Introduction to Electrical Utilities, Electrical Utility Print Reading, Physics/Trig for Relay Technicians, Introduction to CAD

  • Demonstrated excellent written and oral communication skills

  • Demonstrates ability to provide the quantity and quality of work necessary to reach an accomplishment

  • Demonstrated leadership qualities through effective decision making

  • Works effectively with others from diverse backgrounds to achieve a common goal

  • Ability to deliver superior results within an allocated time though effective prioritization, scheduling, planning and execution of assigned work

  • Demonstrates tenacity by remaining persistent in the face of adversity

  • Demonstrated technical proficiency in the use of computers, software, and engineering applications

  • Desire to pursue a career in the energy industry

Working Conditions

  • Onsite Mobility Classification - Work will be performed at a company facility

  • Ability to pass a pre-employment background check and pass a pre-employment drug test

  • Depending on work location, may be required to meet requirements for unescorted access/security clearance

  • Exposure to mechanical, electrical, noisy and/or other hazards

  • Exposure to Carrier and Tone equipment

  • Required to wear personal protective equipment (hardhat, safety glasses, appropriate clothing, ear plugs, fall protection, etc.), as needed

  • Ability to lift 50 pounds

  • Ability to work at heights and from suspended work platforms

  • Required to work in all areas of the power plant

Travel Requirements

Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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About Duke Energy

Sourced by ZipRecruiter

Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1904

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