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Spectrum Enterprise Technical Support Jobs in Raleigh, NC

Qualys

Technical Support Engineer

Raleigh, NC · On-site

You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise ... technical support role. *Unix/Linux experience in an enterprise environment. *In-depth TCP/IP ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Team is responsible for managing prompt resolution to global customer and ... You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Team is responsible for managing prompt resolution to global customer and ... Unix/Linux experience in an enterprise environment. In-depth TCP/IP understanding. LAN/WAN ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment.

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment.

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment.

Bandwidth.com

Technical Support Analyst

Raleigh, NC · On-site

The Technical Support Analyst will provide technical support to customers who are experiencing ... PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At ...

Qualys

Technical Support Engineer

Raleigh, NC

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment.

Bandwidth

Technical Support Analyst

Raleigh, NC

The Technical Support Analyst will provide technical support to customers who are experiencing ... PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At ...

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

The Technical Support Analyst will provide technical support to customers who are experiencing ... PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At ...

Bandwidth

Technical Support Analyst

Raleigh, NC

The Technical Support Analyst will provide technical support to customers who are experiencing ... PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At ...

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All JobsSpectrum Enterprise Technical Support JobsSpectrum Enterprise Technical Support Jobs in Raleigh, NC

Spectrum Enterprise Technical Support information

See Raleigh, NC salary details

$14

$25

$43

How much do spectrum enterprise technical support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for spectrum enterprise technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is Spectrum Enterprise Technical Support?

Spectrum Enterprise Technical Support is a specialized service provided by Spectrum Enterprise to assist business customers with their internet, voice, network, and other managed service needs. The technical support team helps troubleshoot issues, resolve connectivity problems, and answer questions about Spectrum's enterprise-grade products. They are trained to handle complex technical problems and can provide support remotely or coordinate onsite assistance when necessary. This support ensures that business operations continue smoothly and efficiently.

How does the Spectrum Enterprise Technical Support team typically collaborate with other departments to resolve client issues?

Spectrum Enterprise Technical Support professionals frequently work cross-functionally, collaborating with network engineers, account managers, and field technicians to address complex client issues. When a technical problem requires escalation, support team members coordinate with internal engineering teams to troubleshoot and implement solutions efficiently. Regular communication and documentation are key, ensuring that everyone involved has up-to-date information. This collaborative environment helps resolve issues quickly and provides valuable learning opportunities for team members.

What are the key skills and qualifications needed to thrive as a Spectrum Enterprise Technical Support specialist, and why are they important?

To excel as a Spectrum Enterprise Technical Support specialist, you need strong troubleshooting skills, knowledge of networking fundamentals, and typically an associate degree or relevant technical certifications. Familiarity with ticketing systems, network monitoring tools, and platforms like Cisco or Juniper is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and manage complex technical issues. These competencies ensure efficient resolution of technical problems, high customer satisfaction, and smooth enterprise network operations.

What is the difference between Spectrum Enterprise Technical Support vs Spectrum Network Technician?

AspectSpectrum Enterprise Technical SupportSpectrum Network Technician
CredentialsTypically requires technical certifications like CompTIA A+ or Network+Often requires Cisco, CompTIA, or vendor-specific certifications
Work EnvironmentCustomer service-focused, office or remote supportFieldwork, on-site network installation and maintenance
Employer & Industry UsageTelecommunications providers, customer support centersNetwork infrastructure providers, telecom companies
Search & Comparison IntentUnderstanding support roles, troubleshooting, customer serviceNetwork setup, hardware installation, technical maintenance

While both roles involve technical skills related to networking, Spectrum Enterprise Technical Support primarily focuses on assisting customers remotely with troubleshooting and support. In contrast, Spectrum Network Technicians are more involved in on-site network installation and maintenance. Both roles require relevant certifications and industry experience, but their work environments and daily tasks differ significantly.

What are popular job titles related to Spectrum Enterprise Technical Support jobs in Raleigh, NC?

For Spectrum Enterprise Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Spectrum Enterprise Technical Support jobs in Raleigh, NC look for?

The top searched job categories for Spectrum Enterprise Technical Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Spectrum Enterprise Technical Support jobs?

Cities near Raleigh, NC with the most Spectrum Enterprise Technical Support job openings:

Spectrum Enterprise Technical Support jobs near you
Infographic showing various Spectrum Enterprise Technical Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Key Account Lead - State Government, Spectrum Business

Spectrum Business

Cary, NC • On-site

Full-time

Posted 20 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to lead and direct sales programs and activities for high priority clients? You can do that. Ready to driving revenue growth while leading a team of Key Account Sales professionals? As a Key Account Lead at Spectrum Business, you can do that. 

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. 


Be part of the connection: 

After completing our award-winning training program, you develop strategies that position us as the client’s consultant of choice for their current and future voice, video and data requirements. You enhance the client experience by proactively developing relationships with boundary partners.  

How you can make a difference: 

  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. 
  • Assist management in developing and implementing medium- to long-term account team strategies for high-priority clients. 
  • Conduct weekly team strategy meetings and reviews of activity and performance.  
  • Guide the design, development and presentation of sales proposals. 
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients. 
  • Upsell new business and secure contract renewals by developing relationships with key decision-makers. 
  • Carry a quota, sell alongside team members and contribute to the overall team performance. 

What you bring to Spectrum Enterprise  

Required qualifications: 

  • Experience: Five or more years of enterprise-level account sales experience in the telecommunications or cable industry. 
  • Education: Bachelor’s degree in a related field or equivalent experience. 
  • Technical Skills: Experience using CRM systems; Expert in voice, video and data networking technologies; Proficient in Microsoft Office. 
  • Skills: Organizational, business development, business analysis and English communication skills.  
  • Abilities: Passion for delivering and exceeding a team-based sales quota.  
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license. 

#LI-JH2
SCM263 2026-78144 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What you bring to Spectrum Enterprise  

Required qualifications: 

  • Experience: Five or more years of enterprise-level account sales experience in the telecommunications or cable industry. 
  • Education: Bachelor’s degree in a related field or equivalent experience. 
  • Technical Skills: Experience using CRM systems; Expert in voice, video and data networking technologies; Proficient in Microsoft Office. 
  • Skills: Organizational, business development, business analysis and English communication skills.  
  • Abilities: Passion for delivering and exceeding a team-based sales quota.  
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license. 
Employment Type: Full Time

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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