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Application Support Jobs in Tennessee (NOW HIRING)

EITACIES Inc.

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

... Application Support • Account permissions • Compatibility issues • Browser vs installed applications • Remote Support Tools • MSRA • RDP • Microsoft Teams • WebEx • Hardware ...

defi AUTO LLC

Client Support Desk Analyst

Nashville, TN · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

Tombras

General Application

Knoxville, TN · On-site

While we review every application, we may not be able to respond individually to all applicants ... in supporting one another. * Dog-friendly offices * Flexible PTO * Generous parental leave for ...

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Showing results 41-60

All JobsApplication Support JobsApplication Support Jobs in Tennessee

Application Support information

See Tennessee salary details

$28.1K

$146.3K

$187K

How much do application support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for application support in Tennessee is $146,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $186,100.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Tennessee?

The most popular types of Application Support jobs in Tennessee are:

What are popular job titles related to Application Support jobs in Tennessee?

For Application Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Tennessee look for?

The top searched job categories for Application Support jobs in Tennessee are:

What cities in Tennessee are hiring for Application Support jobs?

Cities in Tennessee with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Tennessee as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $146,298 per year, or $70.3 per hour.

Associate Applications Analyst

Spero Health, INC.

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Spero Health rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description

Spero Health is seeking an Associate Applications Analyst to join our awesome team in Brentwood, TN!


The Associate Applications Analyst role is an entry-level position within the IT Department and is primarily responsible for supporting internal teammates of the organization with their clinical application needs. Their assignments will focus on resolving service requests within our HelpDesk platform, requiring great interpersonal communication with teammates and strong customer service skills. 


The Associate Applications Analyst's responsibilities include, but are not limited to the following:

  • Provide technical and clinical application support to peers and teammates  
  • Perform basic troubleshooting of issues related to supported applications  
  • Maintain exceptional customer service  
  • Triage inbound calls, voicemails, emails, and?HelpDesk?tickets?  
  • Resolve?HelpDesk?tickets according to priority and service level objectives (SLOs)  
  • Effectively communicate issues to both technical and non-technical audiences  
  • Engage with vendors for technical discussions and escalations  
  • Create and update user credentials within supported applications  
  • User access management for ancillary clinical applications including but not limited to Zoom, Quest Diagnostics, and DrFirst, our e-prescribing platform 
  • Assist providers with completing EPCS (Electronic Prescribing of Controlled Substances) registration and multi-factor authentication  
  • Assign provider delegates as needed  
  • Coordinate with other Support departments on issues spanning multiple stakeholders (e.g., Credentialing, Revenue Operations, Clinical Services, etc)  
  • Participate in Department special projects  
  • Assist IT leaders throughout the scope of project implementations   
  • Perform other tasks as assigned  

Requirements

Education:

  • High School Diploma or GED required

Experience:

  • 1+ year(s) in a technical or application Support role strongly preferred
  • Previous work experience in IT or healthcare preferred 

Specialized Skills and Knowledge:

  • Excellent communication skills and active listening 
  • Empathy for teammates, patience and understanding 
  • Strong investigative and diagnostic skills  
  • Ability to prioritize tasks, maintain flexibility as urgent issues arise, and work well on a deadline 
  • Willingness to learn and grow 

BENEFITS:

  • Medical, Dental, and Health Savings Account
  • Vision, Life and Disability insurance (100% Company Paid)
  • Generous PTO and paid holidays
  • 401(k) retirement program with company match
  • Wellness Programs (Fitness Reimbursement & Smoking Cessation)
  • Employee Assistance Program (EAP)
  • Discounts via Tickets at Work

CAREER DEVELOPMENT AND GROWTH

Opportunities for growth - we encourage our teammates to consider new growth opportunities with us


Check out our website below for more information

https://sperohealth.com/

What Spero Health employees say

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