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Application Support Jobs in Ohio (NOW HIRING)

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

Scope of responsibility includes web hosting servers, application servers, source code management, project planning and time tracking support system, and collaboration systems. Set directions and ...

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

Scope of responsibility includes web hosting servers, application servers, source code management, project planning and time tracking support system, and collaboration systems. Set directions and ...

fairbanksmorse

Application Support Analyst

Morse, WI · On-site

Application Support Analyst Location: Beloit, WI or Cincinnati, OH (prefer onsite, remote possible) Employment Type: Full-Time Department: Information Technology Position Summary The Application ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support, and maintain new web-based, custom applications that support business needs and eliminate manual ...

Compunnel

Application Support Level 3

Blue Ash, OH · On-site

This role combines application support, site reliability, operations, incident management, and software development responsibilities, with close collaboration with development teams throughout the ...

Zortech Solutions

Application support

Strongsville, OH · On-site

Must Have Technical Skills: Level 2 - 2-4 years * Oracle * PLSQL * CA7 * Informatica Power Center * Linux Red Hat * MS SQL * Oracle TOAD * Teradata Flex Skills/Nice to Have: * ServiceNow * Connect ...

Medpace

Clinical Application Support

Cincinnati, OH · On-site

$60 - $80/hr

Our Clinical Application Support role works closely with multiple departments to help identify technical and user support issues of our internal software applications. This position will assist in ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Ohio

Application Support information

See Ohio salary details

$29.5K

$153.2K

$195.8K

How much do application support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for application support in Ohio is $153,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,800.00 and $194,900.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Ohio?

The most popular types of Application Support jobs in Ohio are:

What are popular job titles related to Application Support jobs in Ohio?

For Application Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Ohio look for?

The top searched job categories for Application Support jobs in Ohio are:

What cities in Ohio are hiring for Application Support jobs?

Cities in Ohio with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $153,242 per year, or $73.7 per hour.

Manufacturing Application Support

Computer Task Group, Inc

Cincinnati, OH • Hybrid

Full-time

Re-posted 18 days ago

Job description

Overview

CTG is seeking a Manufacturing Application Support consultant to work on a long term project for our long time client. This is a hybrid job working 4 days per week / 8 hours per day with a total of 32 hours. 

Employment Type: Full-Time - 32 hours / 4 days per week
Location: Addyston, Ohio (Hybrid)

Position Overview:
We are seeking a motivated Manufacturing Application Support Specialist to join our team. This role involves a combination of IT support, programming, and database management, with a strong focus on automating manufacturing processes. The ideal candidate will have hands-on experience with VBScript, SQL databases, and label software like Bartender and Zebra.

Key Responsibilities:

  • Develop and maintain VBScript applications to automate tasks and improve efficiency.
  • Create batch (.bat) files.
  • Perform SQL database management and maintenance.
  • Experience with SQL and Microsoft Access for database cleanup
  • Program and troubleshoot Bartender and Zebra label printing systems.
  • Collaborate with vendors to resolve technical issues and ensure system reliability.

Required Skills and Qualifications:

  • Proven experience with VBScript for automation tasks.
  • Proficiency in SQL for database management and maintenance.
  • Familiarity with Microsoft Access for database operations.
  • Experience with Bartender and Zebra label software.
  • Ability to create and maintain batch (.bat) files for task automation.
  • Strong troubleshooting skills and ability to work independently with minimal supervision.
  • Hybrid work arrangement with on-site and remote flexibility.
Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Industry

Professional, scientific, and technical services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Social media

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