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Application Support Jobs in Toronto, OH (NOW HIRING)

System One

Field Application Engineer

Leetsdale, PA · On-site

$67K/yr

Field Application Engineer Location: Leetsdale, PA Type: Direct Hire Compensation: $67,000.00 Work ... Support customers with technical guidance related to equipment operation and repair * Keep accurate ...

System One

Field Application Engineer

Leetsdale, PA · On-site

$67K/yr

Field Application Engineer Location: Leetsdale, PA Type: Direct Hire Compensation: $67,000.00 Work ... Support customers with technical guidance related to equipment operation and repair * Keep accurate ...

System One

Field Application Engineer

Leetsdale, PA · On-site

$67K/yr

Field Application Engineer Location: Leetsdale, PA Type: Direct Hire Compensation: $67,000.00 Work ... Support customers with technical guidance related to equipment operation and repair * Keep accurate ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Toronto, OH

Application Support information

See Toronto, OH salary details

$27.7K

$143.8K

$183.8K

How much do application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for application support in Toronto, OH is $143,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,700.00 and $182,900.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What job categories do people searching Application Support jobs in Toronto, OH look for?

The top searched job categories for Application Support jobs in Toronto, OH are:

What cities near Toronto, OH are hiring for Application Support jobs?

Cities near Toronto, OH with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Toronto, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $143,785 per year, or $69.1 per hour.

IT Application Support Engineer- Mainframe

NAVA Software Solutions

Pittsburgh, PA • On-site

Full-time

Re-posted 3 days ago

Job description

NAVA Software solutions is looking for an IT Application Support Engineer II - Mainframe
Details:
Role: IT Application Support Engineer II - Mainframe
Location: Pittsburgh, PA - Hybrid
Duration: 6-12 months
Key Points:
10-15 years of experience required.
Financial exp a must
Top 3 technical skills: Mainframes, DB2, Unix, Shell, Oracle.
Description:
  • Performs moderate to complex troubleshooting as a subject matter expert in one or more applications.
  • Maintains and supports applications and their operating environments.
  • Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution.
  • Works to ensure appropriate monitoring and alerting setup. Monitors applications and respond to incidents.
  • May lead or partner with other team members on the analyzing of moderate to complex issues.
  • Perform ongoing health checks and validations after changes or significant incidents.
  • Provides input and recommendations for technical solutions on application problems.
  • Perform diagnostics and troubleshooting for more complex issues.
  • Escalate to second level application or infrastructure support when necessary.
  • Designs and implements automation for manual processes.
  • May mentor or provide guidance for junior team members.
  • Contributes to the achievement of related teams' objectives.
  • 4-6 years of experience in applications support or production environment required.
  • Experience in the securities or financial services industry is a plus
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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