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Application Support Manager Jobs in Ohio (NOW HIRING)

Vontier

Applications Support Manager

Stow, OH · On-site

Lead and manage the day-to-day application support team that provides Tier 1-3 support for MDBS used by Matco franchise owners, technicians, and franchise operations staff. * Serve as primary ...

Matco Tools

Applications Support Manager

Stow, OH · On-site

Lead and manage the day-to-day application support team that provides Tier 1-3 support for MDBS used by Matco franchise owners, technicians, and franchise operations staff. * Serve as primary ...

DHL

Application Support Engineer

Westerville, OH · On-site

Configure, install, patch, and upgrade software in accordance with change management policies ... Support application development tasks for issue resolution following established standards * Mentor ...

DPDHL

Application Support Engineer

Westerville, OH · On-site

Configure, install, patch, and upgrade software in accordance with change management policies ... Support application development tasks for issue resolution following established standards * Mentor ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support ... have good time management, organizational, and documentation skills. System One, and its ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Ohio

Application Support Manager information

See Ohio salary details

$58K

$101.7K

$157.3K

How much do application support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for application support manager in Ohio is $101,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $120,700.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What job categories do people searching Application Support Manager jobs in Ohio look for? The top searched job categories for Application Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Application Support Manager jobs? Cities in Ohio with the most Application Support Manager job openings:
Application Support Manager jobs near you
Manufacturing Application Support

Manufacturing Application Support

Computer Task Group, Inc

Cincinnati, OH • Hybrid

Full-time

Posted 27 days ago

Job description

Overview

CTG is seeking a Manufacturing Application Support consultant to work on a long term project for our long time client. This is a hybrid job working 4 days per week / 8 hours per day with a total of 32 hours.

Employment Type: Full-Time - 32 hours / 4 days per week
Location: Addyston, Ohio (Hybrid)

Position Overview:
We are seeking a motivated Manufacturing Application Support Specialist to join our team. This role involves a combination of IT support, programming, and database management, with a strong focus on automating manufacturing processes. The ideal candidate will have hands-on experience with VBScript, SQL databases, and label software like Bartender and Zebra.

Key Responsibilities:

  • Develop and maintain VBScript applications to automate tasks and improve efficiency.
  • Create batch (.bat) files.
  • Perform SQL database management and maintenance.
  • Experience with SQL and Microsoft Access for database cleanup
  • Program and troubleshoot Bartender and Zebra label printing systems.
  • Collaborate with vendors to resolve technical issues and ensure system reliability.

Required Skills and Qualifications:

  • Proven experience with VBScript for automation tasks.
  • Proficiency in SQL for database management and maintenance.
  • Familiarity with Microsoft Access for database operations.
  • Experience with Bartender and Zebra label software.
  • Ability to create and maintain batch (.bat) files for task automation.
  • Strong troubleshooting skills and ability to work independently with minimal supervision.
  • Hybrid work arrangement with on-site and remote flexibility.
Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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