ZipRecruiter

Log In

1

Application Support Manager Jobs in Ohio (NOW HIRING)

V2Soft

Sr Application Support

Cleveland, OH · On-site

They are seeking a Senior Application Support professional to provide production support, manage incident triage, and ensure system reliability using various DevOps tools and cloud platforms.

Vontier

Applications Support Manager

Stow, OH

Lead and manage the day-to-day application support team that provides Tier 1-3 support for MDBS used by Matco franchise owners, technicians, and franchise operations staff. * Serve as primary ...

Matco Tools

Applications Support Manager

Stow, OH · On-site

Lead and manage the day-to-day application support team that provides Tier 1-3 support for MDBS used by Matco franchise owners, technicians, and franchise operations staff. * Serve as primary ...

TEKsystems

Teamcenter Application Support

Cleveland, OH · Hybrid

$30 - $40/hr

... Management, or a related field; six years of relevant experience may be considered in lieu of a ... application support, business needs analysis, and solution implementation • Foundational ...

TEKsystems

Teamcenter Application Support

Cleveland, OH · Hybrid

$30 - $40/hr

... Management, or a related field; six years of relevant experience may be considered in lieu of a ... application support, business needs analysis, and solution implementation • Foundational ...

DHL

Sr Application Support Engineer

Westerville, OH · On-site

Senior Application Support Engineer (US-O) Would you like to join the Logistics Company for the ... Configures and installs software and code in accordance to change management policies and ...

next page

Showing results 1-20

All JobsApplication Support Manager JobsApplication Support Manager Jobs in Ohio

Application Support Manager information

See Ohio salary details

$58K

$101.7K

$157.3K

How much do application support manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for application support manager in Ohio is $101,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $120,700.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What job categories do people searching Application Support Manager jobs in Ohio look for? The top searched job categories for Application Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Application Support Manager jobs? Cities in Ohio with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Ohio as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,738 per year, or $48.9 per hour.
Sr Application Support

Sr Application Support

V2Soft

Cleveland, OH • On-site

Full-time

Posted 4 days ago

Job description

Job Summary:
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. They are seeking a Senior Application Support professional to provide production support, manage incident triage, and ensure system reliability using various DevOps tools and cloud platforms.
Responsibilities:
• RedHat OpenShift (v4.x preferred)
• Linux (RedHat Linux, CoreOS) system administration
• Shell scripting, bash, and/or Python
• Knowledge of DevOps tools such as Jenkins, Git, Ansible, Helm, Docker, and GitOps workflows.
• Understanding of container orchestration, pod scheduling, and cluster level debugging
• Experience working in production support environments with on-call responsibilities
• Familiarity with monitoring and logging solutions such as Prometheus, Grafana, ELK, FluentD
• Good problem-solving skills and experience in incident triage and root cause analysis
• RedHat Certified Specialist in OpenShift Administration or equivalent
• Certified Kubernetes Administration (CKA)
• Knowledge of Kubernetes, Istio, or service mesh technologies
• Experience with Azure cloud platform
• Experience with ArgoCD workflows
Qualifications:
Required:
• RedHat OpenShift (v4.x preferred)
• Linux (RedHat Linux, CoreOS) system administration
• Shell scripting, bash, and/or Python
• Knowledge of DevOps tools such as Jenkins, Git, Ansible, Helm, Docker, and GitOps workflows.
• Understanding of container orchestration, pod scheduling, and cluster level debugging
• Experience working in production support environments with on-call responsibilities
• Familiarity with monitoring and logging solutions such as Prometheus, Grafana, ELK, FluentD
• Good problem-solving skills and experience in incident triage and root cause analysis
• RedHat Certified Specialist in OpenShift Administration or equivalent
• Certified Kubernetes Administration (CKA)
• Knowledge of Kubernetes, Istio, or service mesh technologies
• Experience with Azure cloud platform
• Experience with ArgoCD workflows
• 5+ years of related work experience regardless of educational background
Preferred:
• CKA Certified Kubernetes Administrator is a plus
• RedHat Certified Specialist in OpenShift Administration or equivalent is a plus
• Bachelor's degree preferred, not required (software engineering, computer science, and/or related field)
Company:
V2Soft stands as a global leader in Information Technology Services and Business Solutions, headquartered in Michigan, USA, since its establishment in March 1998V2Soft is dedicated to pioneering innovative technology solutions, seamlessly integrating AI and Generative AI into their services to empower customers. Founded in 1998, the company is headquartered in Bloomfield Hills, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
V2Soft logo

About V2Soft

Sourced by ZipRecruiter

V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Industry

Internet and it

Company size

51 - 200 Employees

Headquarters location

Bloomfield Hills, MI, US

Year founded

1998

View All V2Soft Jobs

Apply