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Application Support Manager Jobs in Ohio (NOW HIRING)

Astemo

IT Application Support Engineer

Sunbury, OH · On-site

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

Astemo

IT Application Support Engineer

Blanchester, OH · On-site

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

Support system stability, application readiness, data integrity, and compliance requirements ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Ohio

Application Support Manager information

See Ohio salary details

$58K

$101.7K

$157.3K

How much do application support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for application support manager in Ohio is $101,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $120,700.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Ohio?

The most popular types of Application Support jobs in Ohio are:

What job categories do people searching Application Support Manager jobs in Ohio look for?

The top searched job categories for Application Support Manager jobs in Ohio are:

What cities in Ohio are hiring for Application Support Manager jobs?

Cities in Ohio with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,738 per year, or $48.9 per hour.

Real Time Ops Application Support Analyst- 10928

Randstad Digital

Columbus, OH • On-site

$30 - $40/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

job summary:

The Real Time Operations Applications Support Specialist establishes a foundational understanding of the technologies and processes essential for the development and support of Operational Technology (OT) real-time tools and systems. Responsibilities include providing 24/7 application support for Advanced Distribution Management Systems (ADMS), Energy Management Systems (EMS), and Supervisory Control & Data Acquisition (SCADA) systems, which support four Transmission and seven Distribution Control Centers across 11 states.


Key tasks include assisting in the planning, research, and evaluation of patching, failover, and maintenance activities required for Real Time real-time systems, as well as developing a basic understanding of EMS and SCADA functionalities. The role also involves contributing to the development and maintenance of best practices around application development and participating in the creation of technical documentation necessary for supporting real-time applications. A strong emphasis on adaptability, customer focus, and continuous improvement is essential for effectively supporting real-time systems.


location: Columbus, Ohio
job type: Contract
salary: $30 - 40 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:

Essential Job Functions & Tasks


- Assist in coordinating the configuration and support of data archives (PI, OSI Chronus) and support SCADA/EMS platform software upgrades.


- Perform operational technology platform analysis and demonstrate a basic understanding necessary to support the reliability of SCADA and DMS/EMS systems.


- Investigate, troubleshoot, and resolve application-related issues with guidance from senior members, while coordinating vendor support for EMS and SCADA applications.


- Participate in the configuration of network monitoring tools and develop repeatable scripts (PowerShell, Batch, Python) for deploying configuration changes and patches across servers.


- Analyze logs and application/system monitors to identify potential issues proactively and develop strategic plans to mitigate them.


- Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.


- Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.


- Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.


- Work with team and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.


- Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.


qualifications:

Education & Experience


Education and Experience Requirements:


Bachelor's degree in a related field OR Associate's degree in a related field with 2 years of relevant experience OR High school diploma/GED with 4 years of relevant experience


Related Fields for Education and Experience:


- IT/OT System Administration


- T/OT Application Support


- Cyber Security


- ADMS/DMA/EMS/OMS/SCADA


Note: Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.


Additional Requirements


Overtime, on-call assignments, and occasional travel may be required.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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