Manage and troubleshoot application issues, escalating when necessary and ensuring timely resolution * Conduct root cause analysis and support incident/problem management activities * Gather ...
Manage and troubleshoot application issues, escalating when necessary and ensuring timely resolution * Conduct root cause analysis and support incident/problem management activities * Gather ...
Manage and troubleshoot application issues, escalating when necessary and ensuring timely resolution * Conduct root cause analysis and support incident/problem management activities * Gather ...
Manage and troubleshoot application issues, escalating when necessary and ensuring timely resolution * Conduct root cause analysis and support incident/problem management activities * Gather ...
Oracle SQL & Unix Application Support Engineer (Banking / AML / Production Support) Job Summary We ... The ideal candidate will have hands-on experience in incident management, batch processing, and ...
Oracle SQL & Unix Application Support Engineer (Banking / AML / Production Support) Job Summary We ... The ideal candidate will have hands-on experience in incident management, batch processing, and ...
To ensure the consistent delivery and successful operation of fiscal application software at the Northeast Ohio Management Information Network through technical support, training, and documentation.
To ensure the consistent delivery and successful operation of fiscal application software at the Northeast Ohio Management Information Network through technical support, training, and documentation.
To ensure the consistent delivery and successful operation of fiscal application software at the Northeast Ohio Management Information Network through technical support, training, and documentation.
To ensure the consistent delivery and successful operation of fiscal application software at the Northeast Ohio Management Information Network through technical support, training, and documentation.
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Manage user administration, access, and configuration activities across supported applications ... Manage end-to-end application change and release activities across the business application ...
Windows Application admin
Cincinnati, OH · On-site
Knowledge of Database, application user management, and authorization? etc as required for application support. Must have experience in delivering the services within stipulated SLA & Quality. Must ...
Windows Application admin
Cincinnati, OH · On-site
Knowledge of Database, application user management, and authorization? etc as required for application support. Must have experience in delivering the services within stipulated SLA & Quality. Must ...
Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting
Cincinnati, OH · On-site
Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting Location: Cincinnati, OH Reporting Type: Fully On-Site (Client prefers local but will look at strong relo candidates ...
Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting
Cincinnati, OH · On-site
Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting Location: Cincinnati, OH Reporting Type: Fully On-Site (Client prefers local but will look at strong relo candidates ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...
... management of application workflow and data flow processes in support of the business. • ... Maintains knowledge of and demonstrates ability to perform work safely in accordance with all ...
... management of application workflow and data flow processes in support of the business. • ... Maintains knowledge of and demonstrates ability to perform work safely in accordance with all ...
Support and management of application workflow and data flow processes in support of the business. Maintains knowledge of and demonstrates ability to perform work safely in accordance with all ...
Support and management of application workflow and data flow processes in support of the business. Maintains knowledge of and demonstrates ability to perform work safely in accordance with all ...
Customer Support Manager
Sandusky, OH · Hybrid
The Customer Support Manager is responsible for planning, coordinating, and executing key after ... If you require assistance or accommodation during the application process, please contact JBT Marel ...
Customer Support Manager
Sandusky, OH · Hybrid
The Customer Support Manager is responsible for planning, coordinating, and executing key after ... If you require assistance or accommodation during the application process, please contact JBT Marel ...
Credit Support Manager Elevate your career as a Credit Support Manager with us, where your ... Manage application production issue resolution and engagement activities between the operational ...
Credit Support Manager Elevate your career as a Credit Support Manager with us, where your ... Manage application production issue resolution and engagement activities between the operational ...
... application of best practices to support service delivery, incident management, and continuous ... improvement initiatives. * Analytical and problem-solving skills; ability to troubleshoot computer ...
... application of best practices to support service delivery, incident management, and continuous ... improvement initiatives. * Analytical and problem-solving skills; ability to troubleshoot computer ...
Application Engineering Intern
Lewis Center, OH · On-site
$14.25 - $18.25/hr
... practice application guides for SEL technology that provide secure and compliant solutions. 6. ... We welcome you to learn more about how we support our interns. * School matters. SEL managers work ...
Application Engineering Intern
Lewis Center, OH · On-site
$14.25 - $18.25/hr
... practice application guides for SEL technology that provide secure and compliant solutions. 6. ... We welcome you to learn more about how we support our interns. * School matters. SEL managers work ...
Application Engineering Intern
Lewis Center, OH · On-site
$14.25 - $18.25/hr
... practice application guides for SEL technology that provide secure and compliant solutions. 6. ... We welcome you to learn more about how we support our interns. * School matters. SEL managers work ...
Application Engineering Intern
Lewis Center, OH · On-site
$14.25 - $18.25/hr
... practice application guides for SEL technology that provide secure and compliant solutions. 6. ... We welcome you to learn more about how we support our interns. * School matters. SEL managers work ...
Application Support Manager information
See Ohio salary details
$58K - $67K
12% of jobs
$67K - $76.1K
9% of jobs
$79.4K is the 25th percentile. Wages below this are outliers.
$76.1K - $85.1K
11% of jobs
The median wage is $91.2K / yr.
$85.1K - $94.1K
27% of jobs
$94.1K - $103.2K
5% of jobs
$103.2K - $112.2K
4% of jobs
$117.8K is the 75th percentile. Wages above this are outliers.
$112.2K - $121.2K
11% of jobs
$121.2K - $130.2K
2% of jobs
$130.2K - $139.3K
5% of jobs
$139.3K - $148.3K
7% of jobs
$148.3K - $157.3K
6% of jobs
$58K
$101.7K
$157.3K
How much do application support manager jobs pay per year?
As of Jun 13, 2026, the average yearly pay for application support manager in Ohio is $101,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $120,700.00 per year, depending on experience, location, and employer.
How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?
An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.
What is the difference between Application Support Manager vs Application Support Specialist?
| Aspect | Application Support Manager | Application Support Specialist |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, and ensures service quality | Provides technical support, troubleshoots issues, and assists users |
| Required Skills | Leadership, communication, technical knowledge | Technical troubleshooting, customer service skills |
| Certifications | ITIL, relevant technical certifications | ITIL, basic technical certifications |
| Work Environment | Management, team coordination, client interaction | Help desk, technical support, user interaction |
The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.
What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?
To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.
What does an Application Support Manager do?
An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.
What Does an Application Support Manager Do?
Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.
More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What job categories do people searching Application Support Manager jobs in Ohio look for? The top searched job categories for Application Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Application Support Manager jobs? Cities in Ohio with the most Application Support Manager job openings:
Full-time
Posted 26 days ago
Job description
JOB DESCRIPTION:
Job Title: Commercial Application Support Business Analyst
Location: Brooklyn, OH
Job Type: Onsite
Overview
We are seeking a detail-oriented and proactive Commercial Application Support Business Analyst to support and enhance critical business applications in a fast-paced corporate environment. This role is ideal for a professional who enjoys solving operational challenges, analyzing complex data, and collaborating across teams to drive process improvements and business efficiency.
As part of the operations and technology support function, you will work closely with stakeholders, end users, and technical teams to ensure business applications operate effectively while identifying opportunities for optimization and continuous improvement.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Title: Commercial Application Support Business Analyst
Location: Brooklyn, OH
Job Type: Onsite
Overview
We are seeking a detail-oriented and proactive Commercial Application Support Business Analyst to support and enhance critical business applications in a fast-paced corporate environment. This role is ideal for a professional who enjoys solving operational challenges, analyzing complex data, and collaborating across teams to drive process improvements and business efficiency.
As part of the operations and technology support function, you will work closely with stakeholders, end users, and technical teams to ensure business applications operate effectively while identifying opportunities for optimization and continuous improvement.
Key Responsibilities
- Provide application support for core commercial and operational business systems
- Analyze business processes, system workflows, and operational data to identify improvement opportunities
- Manage and troubleshoot application issues, escalating when necessary and ensuring timely resolution
- Conduct root cause analysis and support incident/problem management activities
- Gather, document, and implement business and technical requirements with high accuracy
- Collaborate with cross-functional teams including operations, technology, compliance, and business stakeholders
- Support change management initiatives, system enhancements, and process improvement projects
- Monitor application performance and assist with reporting, metrics, and operational dashboards
- Utilize tools such as MS Excel, Access, Jira, and data visualization techniques to manage and interpret large datasets
- Maintain documentation related to processes, procedures, workflows, and support activities
- Participate in testing, validation, and implementation of application updates and enhancements
Required Qualifications
- Excellent written and verbal communication skills
- Strong analytical thinking and decision-making capabilities
- Exceptional attention to detail and organizational skills
- Proficiency with Windows systems and MS Office applications, especially Excel and Access
- Experience creating pivots, graphs, and data visualizations for reporting and analysis
- Experience using Jira or similar project management/ticketing tools
- Ability to manage and analyze large datasets effectively
- Strong documentation and requirements management skills
- Demonstrated experience supporting operational change initiatives
- Ability to facilitate issue resolution and perform root cause analysis
- Strong stakeholder management and collaboration skills
- Understanding of business data analysis, operational processes, and risk management principles
Preferred Qualifications
- Bachelor's Degree or equivalent professional experience
- Experience in application support, business analysis, or related corporate environments
- Experience with technical troubleshooting and production application support
- Familiarity with back-office banking operations and transaction processing environments
- Exposure to 2nd and 3rd line support models
- Knowledge of compliance standards and operational controls
- Awareness of industry trends related to operational technology and process improvement
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
About Dexian
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees