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Remote Application Support Jobs in Ohio (NOW HIRING)

KEYENCE

Field Application Engineer

Blue Ash, OH · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Broadview Heights, OH · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Columbus, OH · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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All JobsRemote Application Support JobsRemote Application Support Jobs in Ohio

Remote Application Support information

See Ohio salary details

$29.5K

$153.2K

$195.8K

How much do remote application support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote application support in Ohio is $153,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,800.00 and $194,900.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What are popular job titles related to Remote Application Support jobs in Ohio? For Remote Application Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Ohio look for? The top searched job categories for Remote Application Support jobs in Ohio are:
What cities in Ohio are hiring for Remote Application Support jobs? Cities in Ohio with the most Remote Application Support job openings:
Remote Application Support jobs near you
Epic Application Analyst III - Home Health / Hospice Fully Remote

Epic Application Analyst III - Home Health / Hospice Fully Remote

The Provato Group

Cleveland, OH • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Location: Fully Remote (United States)
Employment Type: Full-time, Permanent
Visa Sponsorship: Not available
Schedule: Day shift (U.S. business hours)

Role Overview

We are seeking an experienced Epic Application Analyst III specializing in Home Health and Hospice to support, optimize, and enhance Epic application functionality across a complex healthcare environment. This is a senior‑level, advanced individual contributor role requiring deep Epic expertise, strong analytical skills, and the ability to work independently while mentoring others.

The analyst will lead application analysis, configuration, implementation, and ongoing support efforts, serving as a key liaison between technical teams, business stakeholders, and vendors.

Key Responsibilities
  • Perform advanced Epic application system analysis and design, including requirements definition, specifications, configuration, testing, documentation, and implementation
  • Provide expert‑level Epic application support, troubleshooting, training, and reporting
  • Support and troubleshoot integrated third‑party (non‑Epic) applications as needed
  • Act as a liaison between technical teams, business stakeholders, and external vendors
  • Lead complex Epic application design initiatives to optimize business value and system performance
  • Plan and manage assigned projects, ensuring timelines, quality, and deliverables are met
  • Conduct work independently with wide latitude for judgment and decision‑making
  • Gather and analyze business requirements; plan and facilitate detailed design sessions
  • Develop and maintain documentation, reference materials, and status reports
  • Coordinate and collaborate across Epic modules to ensure alignment and integration
  • Serve as a subject matter expert and advanced individual contributor
  • Mentor and coach team members, providing technical and professional guidance
  • Advocate for departmental initiatives, standards, and best practices
  • Follow application change management processes including communication, contingency planning, support, and post‑implementation reporting
  • Foster a collaborative, professional, and positive team environment
Required Qualifications

Education

  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree in computer science, information systems, healthcare, business, or equivalent experience preferred

Experience

  • Minimum of 8 years of relevant experience
  • Extensive experience supporting and configuring Epic applications, preferably in Home Health and Hospice modules

Certifications

  • Epic certification/proficiency in the applicable Home Health/Hospice module required
  • Additional Epic certifications related to the primary module strongly preferred

Skills & Competencies

  • Ability to work independently with minimal supervision
  • Exceptional analytical, problem‑solving, and organizational skills
  • Strong written, verbal, and presentation communication skills
  • Proven ability to mentor and support skill development across a team
  • Ability to manage multiple priorities, projects, and deadlines
  • Experience collaborating with cross‑functional teams, clients, and vendors
Work Expectations
  • Fully remote role within the United States
  • Core business hours Monday–Friday, with potential for occasional weekends, holidays, and after‑hours on‑call support
  • Occasional travel may be required
Equal Opportunity Statement

This position is open to candidates who are legally authorized to work in the United States. Visa sponsorship is not available for this role.