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Remote Application Support Jobs in Cleveland, OH

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Design and support integration of VHP systems across applications such as isolators, filling lines ... Combination of Customer sites, manufacturing facilities, laboratories, and remote work * Role may ...

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Lead architecture reviews and support key technical decisions. Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Application Support information

See Cleveland, OH salary details

$30.1K

$156.3K

$199.8K

How much do remote application support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote application support in Cleveland, OH is $156,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $198,800.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the most commonly searched types of Application Support jobs in Cleveland, OH?

The most popular types of Application Support jobs in Cleveland, OH are:

What are popular job titles related to Remote Application Support jobs in Cleveland, OH?

For Remote Application Support jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Cleveland, OH look for?

The top searched job categories for Remote Application Support jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Remote Application Support jobs?

Cities near Cleveland, OH with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $156,326 per year, or $75.2 per hour.

Remote Sales Manager - Midwest Territory

Brechbuhler Scales, Inc. and Affiliates

Cleveland, OH โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Description

Regional Sales Manager - Midwest Territory


Midwest Territory | Remote (Home Office) | Full-Time | Base Salary + Commission + Bonus


Travel: Approximately 5 Nights per Month


Lead and grow the Midwest territory for a well-established, privately owned manufacturer with nearly 100 years of industry experience.


Position Summary


B-TEK Scales, LLC. has a rewarding career opportunity for a Regional Sales Manager. This role represents a well-established product line with a storied company that has served the industry for decades. The Regional Sales Manager will lead and grow the Midwest territory while building long-term relationships with dealers and customers across a variety of industrial markets.


Backed by nearly 100 years of industry experience, this position supports a strong dealer network and customers across multiple sectors, including manufacturing, logistics, agriculture, recycling, and more.


What You'll Do


Manage and grow the Midwest territory

Support and develop relationships with dealer partners - salespeople, technicians and business owners.

Identify and pursue new prospects

Conduct customer visits and joint sales calls with distributors

Present product solutions and host training sessions

Assist with product selection, pricing, and application support

Maintain strong relationships with existing customers while expanding the territory


What We're Looking For


Experience managing B2B sales in the Midwest

Possess a background in industrial, technical, or engineered product sales

Strong relationship-building and business development skills

Ability to understand pricing, margins, and customer needs

Comfortable working independently from a home office

Ability to travel within the Midwest (approximately 5 nights per month)


Compensation & Benefits


Competitive base salary + commission + performance bonus

Company vehicle

Company laptop and phone

401(k) with 3% company contribution

Medical, dental, and vision benefits

Paid time off and holidays

Work-from-home flexibility


About B-TEK Scales


B-TEK Scales, LLC. is a well-respected, privately-owned manufacturing company headquartered in Canton, OH. Our history in the scale industry goes back to 1929, when our founding family started the scale service company, Brechbuhler Scales. Today, B-TEK has more than 130 dealers spread throughout all North America. Brechbuhler accounts for 18 of those locations. We have approximately 340+ employees and have been named the top employer in Stark County, OH.


Brechbuhler Scales, Inc. and B-TEK Scales, LLC. are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by federal, state or local law.