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Remote Ris Pacs Analyst Jobs in Cleveland, OH (NOW HIRING)

Strategic Systems

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Healthcare Implementation Engineer with PACs & IIS "REMOTE"

Cleveland, OH · Remote

$30 - $32/hr

Experience with the implementation and/or support of Radiology Information Systems (RIS), Picture ... Ability to analyze network traffic to diagnose application stability and performance issues.

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Remote Ris Pacs Analyst information

What is a remote RIS PACS analyst?

A Remote RIS PACS Analyst is an information technology professional who manages, supports, and troubleshoots Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS) for healthcare organizations, often while working from a remote location. These analysts ensure that digital imaging systems function smoothly, allowing radiologists and medical staff to access and store patient images and records efficiently. They may be responsible for system configuration, user support, upgrades, and data security. Their work is essential for maintaining the digital workflow in radiology departments, minimizing downtime, and ensuring compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as a remote RIS PACS analyst?

To thrive as a Remote RIS PACS Analyst, you need a strong background in medical imaging informatics, knowledge of radiology workflows, and experience with RIS (Radiology Information Systems) and PACS (Picture Archiving and Communication Systems), usually supported by a degree in health informatics or a related field. Familiarity with DICOM standards, HL7 integration, and certifications like CIIP (Certified Imaging Informatics Professional) are commonly required. Outstanding problem-solving skills, attention to detail, and effective remote communication are essential soft skills in this role. These competencies ensure seamless imaging operations, rapid troubleshooting, and high-quality support for clinicians and radiology departments in distributed environments.

What are some common challenges faced by remote RIS PACS analysts and how can they be addressed?

Remote RIS/PACS Analysts often encounter challenges such as troubleshooting technical issues without physical access to hardware, ensuring data security while working off-site, and maintaining clear communication with radiologists and IT teams across different locations. To address these, analysts typically rely on robust remote access tools, thorough documentation, and scheduled check-ins with onsite staff. Building strong relationships with both clinical and technical team members also helps streamline problem-solving and ensures rapid response to urgent issues.

What is the difference between Remote Ris Pacs Analyst vs Remote Radiology Technologist?

AspectRemote Ris Pacs AnalystRemote Radiology Technologist
Required CredentialsCertification in PACS/RIS systems, often a degree in health information technology or related fieldRadiologic technologist license, ARRT certification, and relevant radiology training
Work EnvironmentRemote, primarily computer-based, supporting imaging systemsRemote or on-site, performing imaging procedures and patient positioning
Employer & Industry UsageHospitals, imaging centers, health IT companiesHospitals, clinics, diagnostic imaging centers

The Remote Ris Pacs Analyst focuses on managing and supporting imaging software systems remotely, while the Remote Radiology Technologist performs imaging procedures and patient care. Both roles require specialized certifications and are integral to radiology departments, but they differ in daily tasks and certification requirements.

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For Remote Ris Pacs Analyst jobs in Cleveland, OH, the most frequently searched job titles are:

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Remote Ris Pacs Analyst jobs near you

Healthcare Implementation Engineer with PACs & IIS "REMOTE"

Strategic Systems

Cleveland, OH • Remote

$30 - $32/hr

Contractor

Posted 13 days ago

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Job description

Must Haves:

•3+ years of experience in a Tier II/III technical or application support environment; healthcare experience preferred.

•Experience with the implementation and/or support of Radiology Information Systems (RIS), Picture Archiving and Communications Systems (PACS), and/or Diagnostic Imaging Workflow Management solutions.
•Required skills such as SQL, IIS, Windows servers, PACS

•Knowledge of HL7 and/or DICOM.

•Experience supporting end users, IT staff, or administrative staff with software application and/or hardware issues in Windows environments.

•Experience troubleshooting the Windows stack, (Windows, IIS, SQL, Active Directory).

•Ability to write and execute basic SQL queries including Select, Delete, Update statements.

•Ability to analyze network traffic to diagnose application stability and performance issues.

•Education: Bachelor’s degree (IT/CS/related discipline) or equivalent experience


Job Description

Healthcare Implementation Engineer - Diagnostic Solutions will be responsible for providing excellent customer service during software implementation and installation projects, as well as diagnosis and resolution of complex technical problems related to Nuance products, supporting technologies/infrastructure.


Healthcare Implementation Engineer can be relied upon by customer, partner/vendor and internal teams, and serves as a subject matter expert within assigned product areas, with the ability to troubleshoot and resolve abstract and often difficult technical issues with minimal direction.


This role will represent Nuance Diagnostic Solutions to external customers, maintain superior documentation, and actively contribute to ongoing team training and mentoring programs and process improvement.


Principal Duties and Responsibilities

•Install, configure, and test software including Nuance applications, tools, and 3rd party systems such as Operating Systems, database management software, and tools and utilities on customer facing production environments.

•Meet or exceed deadlines for all assigned projects. Conduct planning, installation, configuration and validation of Nuance healthcare application solutions in customer on-premise servers and workstations with the aid of installation manuals and system requirements documentation. Collaborate with a project team and communicate outcomes to the assigned project manager.

•Demonstrate high availability and responsiveness to client and project team needs.

•Research, analyze, document, and manage high quality resolutions to complex technical, operational and implementation issues related to Nuance products and their supporting technologies and infrastructures in a fast-paced critical patient care environment to ensure timely response to customer inquiries, problem resolution, and reporting/escalation of unresolved issues.

•Conduct detailed log file analysis, environmental and alerts monitoring, and system or application workflow configuration analysis and changes. Draw conclusions to support your decisions and resolution actions.

•Provide advanced technical support and services via telephone, email, chat to external and internal customers.

•Sufficient knowledge of IT operations, responsibilities, workflow processes, and procedures to resolve most inquiries independently.

•Facilitate and lead customer conference calls when necessary to manage the resolution of critical customer account issues.

•Actively collaborate with other team members, including participating in team discussions and assisting with team knowledge sharing.

•Reproduce errors in test and lab systems and document them thoroughly for reproduction independently from production systems for the purpose of issue remediation and testing. Exercise discretion to devise workarounds to problems, document procedures, and communicate appropriately to customers to minimize adverse risk and avoid continued or recurring disruption.

•Structure your time effectively; balance competing priorities, complete work in a timely manner and meet established quality and administrative documentation expectations. Stabilize and refocus quickly when change occurs, monitoring work to meet deadlines.

•Availability for 24x7x365 staffing assignments, infrequent travel as required.

•Other duties as assigned.