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Ris Pacs Analyst Jobs (NOW HIRING)

Computer Futures

Business System Analyst

Dallas, TX

RIS, PACS, Dictation, VNA and related ancillary systems. Ability to analyze and design technical strategies based on business requirements Ability to generate quality documentation and presentations ...

Computer Futures

Business System Analyst

Dallas, TX

RIS, PACS, Dictation, VNA and related ancillary systems . Ability to analyze and design technical strategies based on business requirements Ability to generate quality documentation and presentations ...

RadNet

Technical Support Engineer, PACS

Somerville, MA · On-site

$73K/yr

Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving ... Strong troubleshooting, analytical thinking, and critical problem-solving skills. * Experience ...

RadNet

Technical Support Engineer, PACS

Somerville, MA · On-site

$73K - $100K/yr

Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving ... Strong troubleshooting, analytical thinking, and critical problem-solving skills. * Experience ...

Deephealth

Technical Support Engineer, PACS

Somerville, MA · On-site

$73K - $100K/yr

Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving ... Strong troubleshooting, analytical thinking, and critical problem-solving skills. * Experience ...

Island Health

PACS Administrator

Anacortes, WA · On-site

$85K - $128K/yr

The PACS Administrator serves as the technical lead and subject matter expert for PACS/RIS and ... Strong analytical, project coordination, training, decision-making, and problem-solving skills.

Christiana Care Health Services

$85K - $137K/yr

Works with Information Services staff to analyze and develop solutions to users' problems while providing support of clinical systems including, but not limited to RIS, PACS, Powerchart, Powerscribe ...

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Ris Pacs Analyst information

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$35.5K

$99.2K

$127K

How much do ris pacs analyst jobs pay per year?

As of Aug 3, 2026, the average yearly pay for ris pacs analyst in the United States is $99,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ris Pacs Analyst position, and why are they important?

To thrive as a RIS PACS Analyst, you need a solid background in healthcare IT, medical imaging workflow, and troubleshooting, often supported by a degree in information technology or healthcare informatics. Familiarity with Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), DICOM standards, and certifications like CIIP can be highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you navigate user needs and collaborate with clinical staff. Mastery of these competencies ensures seamless imaging operations, timely resolution of technical issues, and optimal support for radiology departments.

What is a Ris Pacs Analyst job?

A RIS PACS Analyst is responsible for managing and supporting Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS) in healthcare settings. They ensure the efficient storage, retrieval, and distribution of medical images and patient data. Their role includes troubleshooting system issues, training users, and collaborating with IT and radiology teams to optimize workflow. They also ensure compliance with healthcare regulations and data security protocols.

What are the typical daily responsibilities of a RIS PACS Analyst?

As a RIS PACS Analyst, your daily work often involves monitoring system performance, resolving technical issues, and providing support to radiologists, technologists, and other healthcare staff. You might manage user accounts, troubleshoot data transmission errors, and coordinate software updates or system patches to ensure continuous and secure access to medical images. Collaboration with IT teams, clinical departments, and vendors is common, and documentation of workflows or incidents is typically part of your routine. This role requires flexibility and a proactive approach to addressing both urgent system problems and longer-term process improvements.

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Ris Pacs Analyst jobs near you
Infographic showing various Ris Pacs Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $99,157 per year, or $47.7 per hour.

Technical Support Engineer, RIS/PACS- US

DeepHealth

Boston, MA • On-site, Remote

$75 - $100/hr

Full-time

Posted 4 days ago

Job description

Job Summary
The Technical Services Engineer, RIS/PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.
Expanded Essential Duties and Responsibilities
  • Serve as the primary RIS technical support resource for customer healthcare IT projects.
  • Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving escalated technical issues.
  • Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.
  • Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.
  • Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.
  • Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.
  • Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.
  • Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.
  • Ensure compliance with healthcare regulatory standards and internal IT policies.
  • Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.
  • Deliver product and service training to administrators, service-level users, and customers as needed.
  • Perform DeepHealth RIS/PACS system updates, upgrades, and maintenance activities.
  • Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.
  • Integrate and support solutions within public cloud environments and DeepHealth platforms.
  • Design, implement, document, and support technical solutions that meet customer and organizational requirements.
  • Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.
  • Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.
  • Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.

Minimum Qualifications, Education, and Experience
  • Bachelor's degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.
  • Minimum of 5 years of experience in IT support roles.
  • Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.
  • Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).
  • Strong Linux system administration and command-line experience.
  • Experience with MSSQL database management and relational database technologies.
  • Strong understanding of networking concepts, troubleshooting, and infrastructure support.
  • Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.
  • Proven experience troubleshooting complex software applications and healthcare technology solutions.
  • Experience with public cloud environments and cloud-based integrations.
  • Familiarity with scripting, data serialization, and reporting tools such as SSRS.
  • Strong troubleshooting, analytical thinking, and critical problem-solving skills.
  • Experience using ticketing systems and ITIL-based support processes.
  • Strong customer service, relationship management, and call center support experience.
  • Excellent written and verbal communication skills with both technical and non-technical audiences.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Ability to collaborate effectively across cross-functional technical and business teams.
  • Flexibility to work varied schedules and participate in on-call rotations as required.
  • Strong understanding of PC/server hardware platforms and general IT infrastructure.
  • Professional communication and interpersonal skills required for internal and external customer interactions.

Preferred Qualifications
  • CCNA or CCNP certification.
  • CompTIA Linux+, RHCA, or RHCT certification.
  • Radiology workflow experience.
  • Experience in healthcare or clinical IT environments.
  • Advanced knowledge of healthcare imaging and workflow technologies.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Quality Standards
• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, regional and country laws concerning employment.
• Follows all DeepHealth policies and procedures.
• Follows data privacy, compliance, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
• Completes job responsibilities in a quality and timely manner.
Travel
This position may require occasional travel.
Working Environment
Remote
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.
Salary range is $75,000 to $100,00 depending upon experience

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