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Director Application Support Jobs in Ohio (NOW HIRING)

Zortech Solutions

Application support

Strongsville, OH · On-site

Level 2 - 2-4 years • Oracle • PLSQL • CA7 • Informatica Power Center • Linux Red Hat • MS SQL • Oracle TOAD • Teradata Flex Skills/Nice to Have: • ServiceNow • Connect Direct ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support ... direct PL/SQL experience is a plus). * Experience in creating, maintaining, and supporting SQL ...

Astemo

IT Application Support Engineer

Sunbury, OH

This position will support the Information Technology department relating to production systems ... Self-directed and motivated when given objectives. * Strong individual performer and a strong ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

This position will support the Information Technology department relating to production systems ... Self-directed and motivated when given objectives. * Strong individual performer and a strong ...

Astemo

IT Application Support Engineer

Blanchester, OH · On-site

This position will support the Information Technology department relating to production systems ... Self-directed and motivated when given objectives. * Strong individual performer and a strong ...

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All JobsApplication Support JobsDirector Application Support JobsDirector Application Support Jobs in Ohio

Director Application Support information

See Ohio salary details

$29.5K

$153.2K

$195.8K

How much do director application support jobs pay per year?

As of Jul 30, 2026, the average yearly pay for director application support in Ohio is $153,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,800.00 and $194,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What are popular job titles related to Director Application Support jobs in Ohio? For Director Application Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Application Support jobs in Ohio look for? The top searched job categories for Director Application Support jobs in Ohio are:
What cities in Ohio are hiring for Director Application Support jobs? Cities in Ohio with the most Director Application Support job openings:
Director Application Support jobs near you
Infographic showing various Director Application Support job openings in Ohio as of July 2026, with employment types broken down into 76% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $153,242 per year, or $73.7 per hour.

Director, Enterprise Application Support

University of Cincinnati Foundation

Cincinnati, OH • On-site

$90K - $115K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

University Of Cincinnati rating

7.4

Company rating: 7.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

335th of 613 rated colleges and universities

Job description

At the University of Cincinnati Foundation, we commit ourselves to providing a place where everyone belongs. We care deeply about those in our community, while also taking care to nurture new relationships. We have the courage to dream big, drive excellence and uphold integrity in our work.
Structure
The Director, Enterprise Application Support is an exempt (salaried) position employed by the University of Cincinnati Foundation (UCF) and reports to the Executive Director, Applications, Data & Integrations.
Focus
The Director, Enterprise Application Support has responsibility for all Foundation enterprise applications and intelligence including maintenance, availability, optimization, and user adoption. This Director collaborates with Foundation business entities and the Information & Enterprise Risk (I&ER) team cross-departmentally to capture user needs and deliver application and intelligence solutions aligned with business objectives and goals. This role also manages vendor relationships, ensures applications meet business requirements, participates in the rationalization and feasibility of the application portfolio, develops application training, maintains application performance, and resolves critical issues.
Specific Duties
  • Oversee application operations ensuring timely resolution of issues, manage application workload, and define the annual roadmap for system maintenance.
  • Develop strategies to improve application efficiency and improve reliability and availability.
  • Define and manage change control processes, application upgrades, security patches, and enhancements while collaborating with all members of I&ER.
  • Determine application longevity in the overall portfolio, optimize uptime and performance, and maintain quality.
  • Develop training plans for new functionality proactively using videos, quick tips, and other relevant means to ensure adoption.
  • Prepare documentation aligning new and/or existing applications, processes, workflows, and best practices to support sustainability.
  • Implement and uphold organizational and regulatory standards including privacy, security, and compliance as appropriate.
  • Maintain awareness of emerging technologies and methodologies in the application and intelligence domains while proactively integrating enhancements when beneficial.
  • Coordinate the upgrade and/or sunset of legacy applications as needed to maintain security and business continuity.
  • Other duties, as assigned.

Requirements
  • Bachelor's degree in computer science, or related discipline with 5-7 years of related experience.
  • Master's degree preferred.
  • Experience using and supporting multiple applications including the Blackbaud product suite, UKG, Teams, SharePoint, etc. is strongly preferred.
  • Practical knowledge of ETL tools and application integration platforms.
  • Familiarity with big data technologies and cloud-based data platforms.
  • Demonstrated ability to develop processes and programs such as change control and optimization standards.
  • Experience leading teams, managing deadlines, and developing roadmaps.
  • Experience with continuous process improvement.
  • Capacity to operate efficiently in dynamic environments and adapt to evolving priorities and requirements.
  • Demonstrated success in cross-functional collaboration and fostering a culture of innovation and shared knowledge.
  • Excellent analytical and problem-solving skills, effective communication skills, and leadership skills with strong attention to detail.
  • A commitment to and passion for the role of development in advancing the mission of the University of Cincinnati.

What We Offer
The anticipated starting salary range for the Director, Enterprise Application Support role is $90,000 to $115,000 annually. When determining final offer amount the UC Foundation considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
At the UC Foundation, we understand the importance of providing both a desirable work environment as well as benefits that provide our employee's peace of mind and work/life balance. We offer a total rewards package inclusive of performance based bonus, as well as, competitive health and wellness benefits, tuition remission, retirement with employer match, paid parental leave, and paid vacation, sick time and holidays, including calendar year-end closing. To learn more, visit our careers page.
Physical Demands
This position is considered to have sedentary work. Exerting up to 10lbs. of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. This position requires:
  • Finger use
  • Talking
  • Hearing
  • Repetitive motion of the wrist, hands, and/or fingers

Work Environment
While performing the duties of this job, this position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Pre-Hire Requirements
The UC Foundation seeks talented, collaborative and mission-focused individuals to join our advancement team in driving philanthropic support for the University of Cincinnati and UC Health. All offers of full-time employment are contingent upon passing a criminal background check and drug test. Positions requiring a degree are also contingent upon education verification.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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