... operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance • Acknowledge, review, and respond to all operational alarms and security-related situations • ...
... operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance • Acknowledge, review, and respond to all operational alarms and security-related situations • ...
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Quick apply
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Information Desk Operator
Nashville, TN · On-site
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Information Desk Operator
Nashville, TN · On-site
Answering incoming calls and directs calls to the proper department; transfers calls; routes ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Customer service: Guiding customers to designated areas for waste disposal, checking loads for ... answering questions regarding recycling guidelines. * Equipment operation: Operating heavy ...
Customer service: Guiding customers to designated areas for waste disposal, checking loads for ... answering questions regarding recycling guidelines. * Equipment operation: Operating heavy ...
Customer service: Guiding customers to designated areas for waste disposal, checking loads for ... answering questions regarding recycling guidelines. * Equipment operation: Operating heavy ...
Customer service: Guiding customers to designated areas for waste disposal, checking loads for ... answering questions regarding recycling guidelines. * Equipment operation: Operating heavy ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
Quick apply
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Performs office duties such as answering phones and operating fax machine, computer, multiline ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
Performs office duties such as answering phones and operating fax machine, computer, multiline ... Accommodates the needs of the family during a service and/or visitation * May wash and clean ...
PBX OPERATOR
Nashville, TN · On-site
Responsible for answering incoming calls, providing accurate information with professionalism and ... The service professional may be expected to work in other areas of the hotel when needed to assist ...
PBX OPERATOR
Nashville, TN · On-site
Responsible for answering incoming calls, providing accurate information with professionalism and ... The service professional may be expected to work in other areas of the hotel when needed to assist ...
Zip Line Operator (Seasonal)
Memphis, TN · On-site
$14.75 - $18.25/hr
Provide customer service to guests, including answering questions and providing assistance ... Operators must give undivided attention to the operation of the ride at all times. Under no ...
Zip Line Operator (Seasonal)
Memphis, TN · On-site
$14.75 - $18.25/hr
Provide customer service to guests, including answering questions and providing assistance ... Operators must give undivided attention to the operation of the ride at all times. Under no ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Oak Ridge, TN · On-site
$14 - $18.75/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Oak Ridge, TN · On-site
$14 - $18.75/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Customer Service Rep
Rocky Top, TN · On-site
$14 - $19.25/hr
... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...
Answering Service Operator information
See Tennessee salary details
$10.91 - $11.27
1% of jobs
$11.27 - $11.62
1% of jobs
$11.62 - $11.98
11% of jobs
$12.21 is the 25th percentile. Wages below this are outliers.
$11.98 - $12.34
18% of jobs
The median wage is $12.63 / hr.
$12.34 - $12.69
23% of jobs
$12.69 - $13.05
8% of jobs
$13.36 is the 75th percentile. Wages above this are outliers.
$13.05 - $13.41
15% of jobs
$13.41 - $13.76
6% of jobs
$13.76 - $14.12
0% of jobs
$14.12 - $14.48
5% of jobs
$14.48 - $14.84
11% of jobs
$10
$13
$14
How much do answering service operator jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for answering service operator in Tennessee is $13.09, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $13.94 per hour, depending on experience, location, and employer.
What is an answering service operator?
An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.
What does an answering service operator do?
Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.
What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?
To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.
What are some common challenges answering service operators face and how can they be managed?
Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.
What is the difference between Answering Service Operator vs Customer Service Representative?
| Aspect | Answering Service Operator | Customer Service Representative |
|---|---|---|
| Credentials | Typically no formal certifications required | Often requires customer service or communication training |
| Work Environment | Call centers, remote or office settings | Retail, call centers, office settings |
| Employer & Industry | Answering service companies, healthcare, emergency services | Retail, tech, finance, healthcare |
| Search & Comparison Intent | Focus on call handling, message taking, emergency response | Focus on customer interaction, issue resolution |
Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.
What is the average pay for answering service operators?
Answering service operators typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $31,000. Pay can vary based on experience, location, and whether the role involves night or weekend shifts, which may offer higher compensation.
More about Answering Service Operator jobs
What are the most commonly searched types of Answering Service Operator jobs in Tennessee?
The most popular types of Answering Service Operator jobs in Tennessee are:
What are popular job titles related to Answering Service Operator jobs in Tennessee?
For Answering Service Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Answering Service Operator jobs in Tennessee look for?
The top searched job categories for Answering Service Operator jobs in Tennessee are:
What are popular job titles related to Answering Service Operator jobs in TN?
For Answering Service Operator jobs in TN, the most frequently searched job titles are:
Full Time Security Officer (1st/Day Shift) - Nashville, TN
Nashville, TN • On-site
$19/hr
Other
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Job Requirements
Silverseal is an established and growing global security company with more than 30 years of
experience providing physical security, consulting, investigative, and technology solutions. We
are looking for qualified and dependable security officers to join our nationwide team and help
us create safe, positive environments for our clients. Build your security career with a company
committed to integrity, teamwork, and professionalism-join our team today!
*Immediate Hire*
Shifts Available: Friday to Monday; 5:30 AM to 2:00 PM (Minimum of 32 hours per week)
Pay: $19.00 an hour
Location: In-person; Nashville, TN 37203
Former Law Enforcement and Military are encouraged to apply!
*Possessing a valid and active Tennessee security guard license is required. *
Obtaining a valid and active Driver's License is required.
Responsibilities:
• Secure property and personnel by standing on post, scanning and controlling facilities,
grounds and access points
• Indoor and outdoor patrols of the premises for entire shift
• Implement and practice security procedures and protocols
• Maintain a secure and safe environment by monitoring access control systems along with
fire and trespassing exits
• Strong ability to be attentive to detail and observant of surroundings
• Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service
calls for assistance
• Acknowledge, review, and respond to all operational alarms and security-related
situations
• Utilize the Closed-Circuit Television ("CCTV")
• Complete accurate and concise reports by recording observations, occurrences,
information, and surveillance activities.
• Provide excellent customer service experience by greeting incoming guests and tenants,
providing information regarding the site and surrounding area as requested by visitor
• Work in various environments such as cold weather, rain, snow, or heat
• Perform other duties assigned by supervisors related to security and safety
Work Experience
Work Experience
• Active Tennessee Security Guard License
• A minimum of two (2) year work history in a security role
• High School Diploma or equivalent
• Security Officers are required to stand or walk on various surfaces for long periods of
time without sitting or kneeling
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally lift or carry up to 40 pounds
• Display exceptional customer service and communication skills
• Ability to communicate effectively by both orally and written with interpersonal skills to
deal with all levels of personnel and the general public in a professional and effective
manner
• Ability to write accurate and concise reports for team members and supervisors
• Ability to handle stressful situations and make sound judgement calmly and effectively
• Have basic computer skills to operate various technologies across our client sites.
Benefits
Benefits
• Referral program
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
Silverseal is an established and growing global security company with more than 30 years of
experience providing physical security, consulting, investigative, and technology solutions. We
are looking for qualified and dependable security officers to join our nationwide team and help
us create safe, positive environments for our clients. Build your security career with a company
committed to integrity, teamwork, and professionalism-join our team today!
*Immediate Hire*
Shifts Available: Friday to Monday; 5:30 AM to 2:00 PM (Minimum of 32 hours per week)
Pay: $19.00 an hour
Location: In-person; Nashville, TN 37203
Former Law Enforcement and Military are encouraged to apply!
*Possessing a valid and active Tennessee security guard license is required. *
Obtaining a valid and active Driver's License is required.
Responsibilities:
• Secure property and personnel by standing on post, scanning and controlling facilities,
grounds and access points
• Indoor and outdoor patrols of the premises for entire shift
• Implement and practice security procedures and protocols
• Maintain a secure and safe environment by monitoring access control systems along with
fire and trespassing exits
• Strong ability to be attentive to detail and observant of surroundings
• Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service
calls for assistance
• Acknowledge, review, and respond to all operational alarms and security-related
situations
• Utilize the Closed-Circuit Television ("CCTV")
• Complete accurate and concise reports by recording observations, occurrences,
information, and surveillance activities.
• Provide excellent customer service experience by greeting incoming guests and tenants,
providing information regarding the site and surrounding area as requested by visitor
• Work in various environments such as cold weather, rain, snow, or heat
• Perform other duties assigned by supervisors related to security and safety
Work Experience
Work Experience
• Active Tennessee Security Guard License
• A minimum of two (2) year work history in a security role
• High School Diploma or equivalent
• Security Officers are required to stand or walk on various surfaces for long periods of
time without sitting or kneeling
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally lift or carry up to 40 pounds
• Display exceptional customer service and communication skills
• Ability to communicate effectively by both orally and written with interpersonal skills to
deal with all levels of personnel and the general public in a professional and effective
manner
• Ability to write accurate and concise reports for team members and supervisors
• Ability to handle stressful situations and make sound judgement calmly and effectively
• Have basic computer skills to operate various technologies across our client sites.
Benefits
Benefits
• Referral program
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
About Silverseal
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
1988