The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and ...
The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and ...
Corporate Pilot
Bells, TN · On-site
$120 - $160/hr
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H #J-18808-Ljbffr
Corporate Pilot
Bells, TN · On-site
$120 - $160/hr
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H #J-18808-Ljbffr
Corporate Pilot
Bells, TN · On-site
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H
Corporate Pilot
Bells, TN · On-site
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H
Corporate Pilot
Bells, TN · On-site
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H
Corporate Pilot
Bells, TN · On-site
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H
The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and ...
The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and ...
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H Employment Type ...
Restricted Radio Telephone Operator Permit * FAA First Class Medical Certificate * Bachelor's Degree preferred The Pictsweet Company is an equal opportunity employer. M/F/V/H Employment Type ...
Telephone Room Supervisor Oversees the operation of the Telephone Room on a day-to-day basis ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Telephone Room Supervisor Oversees the operation of the Telephone Room on a day-to-day basis ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Telephone Room Supervisor (6489)
Memphis, TN · On-site
$15 - $16.50/hr
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Telephone Room Supervisor (6489)
Memphis, TN · On-site
$15 - $16.50/hr
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Telephone Room Supervisor (6489)
Memphis, TN · On-site
$15 - $16.50/hr
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Telephone Room Supervisor (6489)
Memphis, TN · On-site
$15 - $16.50/hr
Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and ... D. preferred, and six months experience assisting the public or operating a switchboard or any ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
The Operator is responsible for ensuring efficient communication within, to and from the hotel ... Answer all telephone calls within 3 rings and connect them to their appropriate extensions. * Log ...
Customer Service Operator
Midtown, TN · On-site
The Customer Service Operator/ Patient Service Representative provides medical office support by ... Experience in the operation of multiple telephone lines/switchboard/console.
Customer Service Operator
Midtown, TN · On-site
The Customer Service Operator/ Patient Service Representative provides medical office support by ... Experience in the operation of multiple telephone lines/switchboard/console.
SCALE OPERATOR
Scotts Hill, TN · On-site
$12 - $15.50/hr
... Scale Operator to join our team. In this role, you will be responsible for monitoring and ... Answer and direct incoming telephone calls. * Maintain radio communication with yard personnel and ...
SCALE OPERATOR
Scotts Hill, TN · On-site
$12 - $15.50/hr
... Scale Operator to join our team. In this role, you will be responsible for monitoring and ... Answer and direct incoming telephone calls. * Maintain radio communication with yard personnel and ...
SCALE OPERATOR
$12 - $15.50/hr
... Scale Operator to join our team. In this role, you will be responsible for monitoring and ... Answer and direct incoming telephone calls. * Maintain radio communication with yard personnel and ...
SCALE OPERATOR
$12 - $15.50/hr
... Scale Operator to join our team. In this role, you will be responsible for monitoring and ... Answer and direct incoming telephone calls. * Maintain radio communication with yard personnel and ...
Telephone Operator information
See Tennessee salary details
$8.29 - $9.62
0% of jobs
$9.62 - $10.95
1% of jobs
$10.95 - $12.28
3% of jobs
$12.28 - $13.61
11% of jobs
$14.17 is the 25th percentile. Wages below this are outliers.
$13.61 - $14.94
24% of jobs
The median wage is $15.43 / hr.
$14.94 - $16.26
29% of jobs
$17.02 is the 75th percentile. Wages above this are outliers.
$16.26 - $17.59
12% of jobs
$17.59 - $18.92
8% of jobs
$18.92 - $20.25
6% of jobs
$20.25 - $21.58
3% of jobs
$21.58 - $22.91
2% of jobs
$8
$16
$22
How much do telephone operator jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for telephone operator in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.
What does a telephone operator do?
A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.
What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?
To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
How does a telephone operator typically handle high call volumes during peak periods?
During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.
What is the difference between Telephone Operator vs Customer Service Representative?
| Aspect | Telephone Operator | Customer Service Representative |
|---|---|---|
| Primary Role | Connect calls, handle switchboard operations, direct calls within organizations | Assist customers, handle inquiries, resolve issues related to products or services |
| Work Environment | Switchboards, front desks, office settings | Call centers, retail, online support, office environments |
| Required Skills | Communication, multitasking, basic technical knowledge | Communication, problem-solving, product knowledge |
| Common Certifications | None typically required, some technical training | Customer service certifications often preferred |
While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.
How much did telephone operators make?
Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.
How to become a telephone operator?
To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.
What is the role of a telephone operator?
A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.
What are the most commonly searched types of Telephone Operator jobs in Tennessee?
The most popular types of Telephone Operator jobs in Tennessee are:
What are popular job titles related to Telephone Operator jobs in Tennessee?
For Telephone Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Tennessee look for?
The top searched job categories for Telephone Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Telephone Operator jobs?
Cities in Tennessee with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in TN?
For Telephone Operator jobs in TN, the most frequently searched job titles are:
Full-time
Re-posted 5 days ago
Job description
Job Summary:
A Telecommunications Dispatch Specialist employed by Erlanger Health System is responsible for answering all in-bound calls to the main system phone numbers as well as calls for emergency, security and maintenance. The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and handles patient valuables. The TDS must appropriately route callers, communicate emergencies and dispatch the needed staff as well as keep a detailed record of the event. Responsibilities also include retrieval of patient/caller information from various transmittal modes and entering pertinent data into a computerized system as well as forwarding information to appropriate professionals via multiple communication routes. May perform clerical support to include mail, copying and other clerical duties as assigned.
Education:
Required:
- High school diploma or its equivalent in educational achievement
Preferred:
- Some college
Experience:
Required:
- Computer competency including data entry, ability to type and familiarity with other electronic office equipment.
- Experience answering multiple lines/switch board experience and phone customer service.
Preferred:
- Security/maintenance dispatch, operator or call center experience.
- One year experience in the medical field using medical terminology.
- Experience with Hospital code systems and radio communications.
Position Requirement(s): License/Certification/Registration
Required:
- N/A
Preferred:
- N/A
Department Position Summary:
- Operates a Computer Telephone Integrated Switchboard and other communication equipment to provide various types of communications throughout the Health System.
- Switchboard operations include but are not limited to answering, disseminating, transferring and/or conferencing the following types of general calls: employee, physician, department and patient.
- Performs data entry and completes various forms and logs as needed. Provide training to new hires as needed. Performs data entry and completes various forms and logs as needed.
- Performs a broad range of duties including but not limited to dispatching and other communication support for Security, Engineering, Guest Services, Administrative Representatives and all other users of the EHS two-way radio system.
- Provides support for EHS paging system.
- Monitors various security and environment management alarm systems.
- Provides assistance for securing patient valuables.
- Must be able to work and communicate with the public and various coworkers and other hospital staff. Always poised, courteous, professional and maintains good telephone presence. Must possess good customer service skills and ability to make logical decisions in timely manner under stressful circumstances.
- Must possess the ability to learn proper switchboard & 2-way radio communication techniques.
- Ability to work in high volume, fast-paced environment under time and material sensitive conditions. Must be able to sit in a confined position for long periods of time. Must be flexible to work varied shifts and days, including weekends and holidays as needed to provide 24 hours/7-days per week service.
- Other duties as assigned.
- The employee must be able to enter patient/caller data into the computerized system. Demonstrates the ability to organize and complete high volume workload accurately with minimal supervision. Requires high levels of concentration for extended periods of time.
- Ability to demonstrate customer-oriented priorities with poise, pleasing personality, excellent phone etiquette, and courtesy
- Ability to determine emergency conditions and respond quickly and calmly according to proper procedures. Normal hearing and vision required.
- Ability to operate office copier, facsimile, printer, computer, pagers, and telephone.
- Ability to recognize emergent calls and handle appropriately.
- Ability to relate and communicate well with people on broad -socioeconomic and professional continuums.
Ability to perform duties while ensuring confidentiality and privacy for the caller and patient.
- Work with Nurses and department leads/managers and call center staff for continuous quality improvement.
- Accesses reports and collects data as required.
- **PLEASE NOTE** - This role is considered an essential role. You will be required to report to work regardless of inclement weather or other potential factors
A Telecommunications Dispatch Specialist employed by Erlanger Health System is responsible for answering all in-bound calls to the main system phone numbers as well as calls for emergency, security and maintenance. The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and handles patient valuables. The TDS must appropriately route callers, communicate emergencies and dispatch the needed staff as well as keep a detailed record of the event. Responsibilities also include retrieval of patient/caller information from various transmittal modes and entering pertinent data into a computerized system as well as forwarding information to appropriate professionals via multiple communication routes. May perform clerical support to include mail, copying and other clerical duties as assigned.
Education:
Required:
- High school diploma or its equivalent in educational achievement
Preferred:
- Some college
Experience:
Required:
- Computer competency including data entry, ability to type and familiarity with other electronic office equipment.
- Experience answering multiple lines/switch board experience and phone customer service.
Preferred:
- Security/maintenance dispatch, operator or call center experience.
- One year experience in the medical field using medical terminology.
- Experience with Hospital code systems and radio communications.
Position Requirement(s): License/Certification/Registration
Required:
- N/A
Preferred:
- N/A
Department Position Summary:
- Operates a Computer Telephone Integrated Switchboard and other communication equipment to provide various types of communications throughout the Health System.
- Switchboard operations include but are not limited to answering, disseminating, transferring and/or conferencing the following types of general calls: employee, physician, department and patient.
- Performs data entry and completes various forms and logs as needed. Provide training to new hires as needed. Performs data entry and completes various forms and logs as needed.
- Performs a broad range of duties including but not limited to dispatching and other communication support for Security, Engineering, Guest Services, Administrative Representatives and all other users of the EHS two-way radio system.
- Provides support for EHS paging system.
- Monitors various security and environment management alarm systems.
- Provides assistance for securing patient valuables.
- Must be able to work and communicate with the public and various coworkers and other hospital staff. Always poised, courteous, professional and maintains good telephone presence. Must possess good customer service skills and ability to make logical decisions in timely manner under stressful circumstances.
- Must possess the ability to learn proper switchboard & 2-way radio communication techniques.
- Ability to work in high volume, fast-paced environment under time and material sensitive conditions. Must be able to sit in a confined position for long periods of time. Must be flexible to work varied shifts and days, including weekends and holidays as needed to provide 24 hours/7-days per week service.
- Other duties as assigned.
- The employee must be able to enter patient/caller data into the computerized system. Demonstrates the ability to organize and complete high volume workload accurately with minimal supervision. Requires high levels of concentration for extended periods of time.
- Ability to demonstrate customer-oriented priorities with poise, pleasing personality, excellent phone etiquette, and courtesy
- Ability to determine emergency conditions and respond quickly and calmly according to proper procedures. Normal hearing and vision required.
- Ability to operate office copier, facsimile, printer, computer, pagers, and telephone.
- Ability to recognize emergent calls and handle appropriately.
- Ability to relate and communicate well with people on broad -socioeconomic and professional continuums.
Ability to perform duties while ensuring confidentiality and privacy for the caller and patient.
- Work with Nurses and department leads/managers and call center staff for continuous quality improvement.
- Accesses reports and collects data as required.
- **PLEASE NOTE** - This role is considered an essential role. You will be required to report to work regardless of inclement weather or other potential factors