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Telephone Operator Jobs in Tennessee (NOW HIRING)

JSM & ASSOC LLC

Control Room Operator

Nashville, TN · On-site

$21/hr

The Control Room Operator is a coordination support role that assists in maintaining the airport ... Radios * Telephone systems * Reporting/Recording the schedule of events * Startup procedures

Flowers Foods

Mixer Operator I

Crossville, TN · On-site

$13.25 - $16.25/hr

... and other applicable operating rules, policies and procedures Knead to Know: Preferred ... for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers ...

Flowers Foods

Mixer Operator I

Crossville, TN · On-site

$13.25 - $16.25/hr

... and other applicable operating rules, policies and procedures Knead to Know: Preferred ... for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Tennessee

Telephone Operator information

See Tennessee salary details

$8

$16

$22

How much do telephone operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telephone operator in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Tennessee?

The most popular types of Telephone Operator jobs in Tennessee are:

What are popular job titles related to Telephone Operator jobs in Tennessee?

For Telephone Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Tennessee look for?

The top searched job categories for Telephone Operator jobs in Tennessee are:

What cities in Tennessee are hiring for Telephone Operator jobs?

Cities in Tennessee with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in TN?

For Telephone Operator jobs in TN, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Tennessee as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,716 per year, or $16.2 per hour.

HDD Operator

Klaasmeyer Construction Company, Inc

Nashville, TN • On-site

Full-time

Re-posted 26 days ago

Job description

The south-central leader in construction services for telephone and fiber line installation for over 50 years, Klaasmeyer Construction Company is looking for our next HDD Operator to join the Field Operations team. We're hiring our next operator to run bores to lay and pull underground piping that keeps our communities connected. You'll be running bores for pulling and installing underground utilities - the kind of work that keeps our communities connected.
Requirements
What You'll Be Doing
  • Operating the HDD rig to bore underground pathways for conduit and fiber optic cable installation
  • Planning bore paths from project drawings and utility locate sheets, then executing them in the field
  • Running pilot bores, pre-ream passes, and product pullback from start to finish
  • Managing drilling fluid mix and pressure to maintain bore integrity and control spoils
  • Tracking bore head location and depth using remote guidance systems
  • Coordinating with your locator and bore crew to keep operations moving safely and on schedule
  • Performing daily rig inspections, routine maintenance, and keeping your equipment in top working condition
  • Documenting bore logs, footage, fluid usage, and daily production accurately

What We Need From You
  • 2-4 years of verifiable HDD rig operating experience - telecom, utility, or underground construction background preferred
  • Experience with pilot bore, reaming, and pullback operations
  • Proven air hammer drill experience
  • Proficient with remote bore tracking systems (DigiTrak, Subsite, or equivalent)
  • Comfortable operating mid-to-large class rigs (Vermeer, Ditch Witch, American Augers, or similar)
  • Working knowledge of drilling fluid management and soil conditions
  • Understanding of 811/one-call processes and underground utility protection
  • Valid driver's license required; CDL a plus
  • OSHA 10 preferred or willingness to obtain; OSHA 30 a plus
  • Willing to travel overnight or out-of-state when projects require it

The Physical Reality
This is heavy construction work. You'll be outside in all weather, operating a drill rig, handling pipe and tooling, and working around pressurized equipment and underground utilities every day.
  • Regular lifting of drill pipe, tooling, and equipment - up to 50-75+ lbs.
  • Standing and walking on uneven terrain for full shift durations
  • Extended periods at the rig console during active bore operations
  • Outdoor work in heat, cold, rain, and mud - all year round
  • Exposure to pressurized systems, heavy equipment, and drilling fluids daily
  • Elevated noise levels from rig operation - hearing protection required

This is a safety-sensitive position subject to pre-employment and ongoing drug and alcohol testing per company policy.

Apply