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Remote Telephone Operator Jobs in Tennessee (NOW HIRING)

Lincare

Inside Sales Rep - Remote

Nashville, TN · Remote

Must have excellent telephone customer service * Must be computer literate * English -- oral and ... Operating System: Windows 11 (No Chromebooks, No Macs) * Monitors: Dual monitors * Headset and ...

Curana Health, Inc.

Care Navigator

Nashville, TN · Remote

$21 - $24/hr

Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and ... Address patient and durable power of attorney (DPOA) inquiries via telephone. * Respond to patient ...

Curana Health, Inc.

Care Navigator

Nashville, TN · Remote

$20.25 - $26/hr

Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and ... Address patient and durable power of attorney (DPOA) inquiries via telephone. * Respond to patient ...

Akumincorp

Compliance Manager

Nashville, TN · Remote

This role will be a Remote role but must be based within the United States. The Manager, compliance ... Provide occasional telephone support to patients reaching out directly to the compliance department ...

Inizio

Remote Contact Center Representative

Nashville, TN · Remote

$19.50/hr

Adhere to all company policies and Standard Operating Procedures. * Display flexibility within ... Pleasant telephone manner. * Must have stable, reliable, high speed home internet. * Must have a ...

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Remote Telephone Operator information

See Tennessee salary details

$8

$16

$22

How much do remote telephone operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote telephone operator in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Tennessee? For Remote Telephone Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Tennessee look for? The top searched job categories for Remote Telephone Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Telephone Operator jobs? Cities in Tennessee with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Tennessee as of July 2026, with employment types broken down into 49% Full Time, 47% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,716 per year, or $16.2 per hour.

Inside Sales Rep - Remote

Lincare

Nashville, TN • Remote

Full-time

Re-posted 16 days ago

Lincare rating

6.9

Company rating: 6.9 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

453rd of 885 rated healthcare providers

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
  • uses appropriate technologies and follows processes in accordance with company standards to ensure patientand physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
  • Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
  • Promotes products and facilitates customer needs to utilize company's products or services by adequatelyassessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitatingphysician communication as necessary
  • Resolves customer concerns by providing appropriate information regarding products and services
  • Records customer information and maintains database by obtaining, entering, and verifying required data
  • Ensures quality service by following departmental and company policies, procedures, and standards, as well asadhering to compliance policies, procedures, and standards
  • Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
  • Completes and ensures accurate validation of insurance benefits
  • Provides customer followup as required
  • Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to trackand report progress of sales results
Education
  • High SchoolDiplomaor General Education Degree (GED) Required
Work Experience
  • Inside sales Required
  • Computer, data-entry Required
Knowledge, Skills, and Abilities
  • Must have excellent telephone customer service
  • Must be computer literate
  • English -- oral and written
  • Must be at least 18 years of age
  • Medical industry knowledge beneficial
  • Type at least 25-30 words per minute
  • This position requires use of your own equipment
    • The company does provide the hard phone
    • Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
    • Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hardphone
      • 2 modem/router ports are required
    • Processor: 1.6 GHz or greater
    • Memory: Minimum of 8 GB RAM
    • Browser: Chrome, Edge
    • Operating System: Windows 11 (No Chromebooks, No Macs)
    • Monitors: Dual monitors
    • Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
    • Private HIPPA Compliant Workspace: must be in a non shared room of the residence

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

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