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Remote Telephone Operator Jobs in Tennessee (NOW HIRING)

Kobie Marketing

Remote Customer Service Representative

Nashville, TN · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join a National Top Workplace Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always ...

Zuzick Organization of Globe Life

$14.50 - $19.75/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$15.25 - $20.75/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$15.50 - $21/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$15.25 - $20.75/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Integrityfex

Client Services Representative

Knoxville, TN · Remote

$15.25 - $20.75/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

NDI OFFICE FURNITURE LLC

Customer Care Representative

Nashville, TN · On-site +1

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative (Remote or In Office) Full-Time | Monday-Friday | 8:30 AM - 5:00 PM Location: Nashville, TN Join the NDI Family NDI Office Furniture, LLC has been a trusted wholesale ...

Getaway

Customer Representative

Antioch, TN · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Tennessee

Remote Telephone Operator information

See Tennessee salary details

$8

$16

$22

How much do remote telephone operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote telephone operator in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are the most commonly searched types of Telephone Operator jobs in Tennessee?

The most popular types of Telephone Operator jobs in Tennessee are:

What are popular job titles related to Remote Telephone Operator jobs in Tennessee?

For Remote Telephone Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Tennessee look for?

The top searched job categories for Remote Telephone Operator jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Telephone Operator jobs?

Cities in Tennessee with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,716 per year, or $16.2 per hour.

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

Knoxville, TN • Remote

$13.50 - $18.25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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