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Remote Telephone Operator Jobs in Tennessee (NOW HIRING)

Amsurg

Customer Services Representative

Nashville, TN · Remote

$15.50 - $21/hr

Customer Services Representative REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

AMSURG

Customer Services Representative

Nashville, TN · Remote

$15.50 - $21/hr

Customer Services Representative REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Tennessee

Remote Telephone Operator information

See Tennessee salary details

$8

$16

$22

How much do remote telephone operator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote telephone operator in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Tennessee? For Remote Telephone Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Tennessee look for? The top searched job categories for Remote Telephone Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Telephone Operator jobs? Cities in Tennessee with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Tennessee as of July 2026, with employment types broken down into 49% Full Time, 47% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,716 per year, or $16.2 per hour.
Customer Service & Benefits Advisor - Remote Representative

Customer Service & Benefits Advisor - Remote Representative

Globe Life American Income Division

Smyrna, TN • On-site, Remote

$15 - $20.25/hr

Full-time

Medical, Life, Retirement

Posted 26 days ago

Job description

Build Long-Term Client Relationships
📍 Location: United States - 100% Remote
Since 1951, our company has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
We are currently seeking motivated individuals to develop long-term relationships with clients while meeting families where they are most comfortable - from their homes through Zoom virtual appointments.
No prior experience? No problem. We provide full training, mentorship, and ongoing support to help individuals succeed in a professional remote environment.
Requirements / Responsibilities / Rewards
What You'll Do
Build Long-Term Client Relationships
  • Develop strong relationships with clients and families
  • Provide ongoing customer service and support
  • Maintain communication through virtual appointments and follow-up
Meet with Clients Virtually
  • Conduct Zoom appointments from home
  • Review benefits and available coverage options
  • Help clients better understand their financial protection options
Continue Professional Development
  • Participate in virtual training and mentorship programs
  • Develop communication and leadership skills
  • Stay informed on company products and services
Collaborate with a Remote Team
  • Work alongside a supportive and energetic virtual team
  • Attend team meetings and leadership development calls
  • Grow within a positive and team-oriented culture
Why Join Us?
Company Stability & Growth
  • Serving working families since 1951
  • Experienced over 20% growth last year
  • Recognized as an essential business
  • Operates throughout the United States and Canada
Remote Work Flexibility
  • 100% Work From Home
  • Flexible scheduling after training
  • Fully virtual company operations since 2020
Suggested Qualifications
We are looking for individuals who are:
  • Strong communicators
  • Comfortable using computers and virtual platforms
  • Self-motivated with a strong work ethic
  • Outgoing, positive, and energetic
  • Organized with effective time management skills
  • Interested in growth and leadership opportunities

Leadership or management experience is a plus, but not required.
What We Offer
Compensation & Benefits
  • Weekly pay based on a suggested schedule for success
  • Performance-based bonuses
  • Residual income and renewals for long-term income potential
  • Bonus structured contracts
  • Health insurance reimbursement program
  • Life insurance benefits
  • Retirement plan opportunities
Career Growth
  • Comprehensive training and mentorship
  • Leadership advancement opportunities
  • Positive and supportive team culture
  • Long-term career development potential
Additional Information
  • This is a 1099 independent contractor opportunity
  • Compensation is commission-based with bonus and residual income opportunities
  • Applicants must be 18 years of age or older
  • Basic work equipment is required:
    • Computer or laptop
    • Reliable internet connection
    • Webcam and microphone
    • Quiet workspace
  • A Life & Health Insurance License is required prior to working with clients
Interview Process
All interviews are conducted virtually through Zoom to provide safety, flexibility, and convenience for candidates across the United States and Canada.
If you are looking for a career where you can:
  • Work remotely
  • Help working families
  • Build long-term relationships
  • Grow professionally
  • Create long-term income potential

we encourage you to apply today!

Apply