Agency Account Manager Jobs (NOW HIRING)

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com and across the open web. If you are interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you have come to the right place.
We are looking for a results-oriented Senior Account Manager who is passionate about partnering with advertising agencies to help them grow their business and drive results. This team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up. As a Senior Account Manager, you are a programmatic expert specializing in DSP display and video, with deep agency experience. You will serve as a strategic and consultative partner to agency leadership across account planning, strategy, investment, and activation teams. You will provide dedicated onsite presence to agencies, offering direct access to ADSP/AdTech solutions, insights, and measurement expertise when agencies need it most. As a Senior Account Manager, you bring proven experience partnering with agency leaders and a track record of defining scalable processes. You will mentor team members and drive strategic initiatives. The ideal candidate brings a strong agency background, programmatic expertise, comfort with ambiguity, and an ability to influence through insights and consultation.
Key job responsibilities
Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels
Develop media strategies for growth based on overall agency goals/objectives
Coordinate across internal Amazon teams to streamline agency servicing and ensure efficient resolution of agency-wide blockers
Educate agencies on Amazon's ad tech offerings, performance metrics, insights, and how to achieve greater results on Amazon,
Create and identify new insights based on first-party and third-party research
Co-own agency revenue targets with advertising development managers and achieve these targets
Report effectively on agency account health, revenue pipeline, and provide bridge plans to senior management
Build and maintain effective partnership with advertising development managers and other account team members
Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
Define team processes and best practices for agency engagement, sharing them across the team and holding partner teams accountable for improvements
BASIC QUALIFICATIONS
- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Experience in process improvement
- Experience working in the absence of preset work instructions and being instrumental in setting up documentation
- 8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics etc.
- Experience in programmatic, display, or CTV planning/buying
- Demonstrated ability to manage agency issues that impact several groups with differing business objectives
PREFERRED QUALIFICATIONS
- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience providing training and mentorship
- 10+ years work experience in Advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused roles
- Programmatic strategy, emerging AI tool adoption, and implementation experience
- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
- Experience defining team processes and best practices
- Experience working across diverse groups and communicating across increasing diversity of locales, roles, and functions
- Ability to make smart trade-offs and understand what will have long-lasting impact on agency business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 142,400.00 - 192,600.00 USD annually