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Administrative Assistant Jobs in Springfield, MA

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Administrative Assistant information

See Springfield, MA salary details

$11

$20

$31

How much do administrative assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for administrative assistant in Springfield, MA is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an administrative assistant, and why are they important?

To thrive as an Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or associate degree. Familiarity with office software such as Microsoft Office Suite, calendar management tools, and basic bookkeeping systems is often required. Excellent communication, time management, and problem-solving abilities are valuable soft skills in this role. These competencies are crucial for ensuring efficient office operations, supporting executives, and maintaining productivity in a fast-paced environment.

What are common challenges administrative assistants face when managing multiple priorities, and how are they typically addressed?

Administrative Assistants often juggle various tasks such as scheduling meetings, handling correspondence, and supporting multiple team members, which can lead to competing priorities. To manage this, they typically use organizational tools like calendars, task lists, and project management software to prioritize deadlines and ensure nothing is overlooked. Clear communication with supervisors about workload and expectations, as well as proactive time management, are essential for success in this role. Regular check-ins with team members also help in aligning priorities and addressing urgent needs as they arise.

What skills do you need to have to be an administrative assistant?

An administrative assistant needs strong organizational, communication, and time management skills to handle scheduling, correspondence, and office tasks efficiently. Proficiency in office software such as Microsoft Office or Google Workspace and attention to detail are also essential for success in this role.

What exactly does an administrative assistant do?

An administrative assistant provides support by handling tasks such as managing schedules, organizing files, preparing documents, and communicating with clients or staff. They often use office software like Microsoft Office and require strong organizational and communication skills to ensure smooth office operations.

What is an administrative assistant?

Administrative assistants are professionals who provide support to an organization or individual by handling a variety of clerical and organizational tasks. Their duties often include managing schedules, organizing files, answering phones, preparing documents, and assisting with office communications. They play a key role in ensuring the smooth operation of an office by coordinating activities and supporting other staff members. Administrative assistants may work in a wide range of industries, including business, healthcare, education, and government.

What are the jobs of an administrative assistant?

An administrative assistant provides clerical support by managing schedules, handling correspondence, organizing files, and performing data entry. They often use office software like Microsoft Office and may coordinate meetings, answer phones, and assist with administrative tasks to ensure smooth office operations.

What is the difference between Administrative Assistant vs Receptionist?

AspectAdministrative AssistantReceptionist
CredentialsHigh school diploma; some roles may require post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, supporting multiple departmentsFront desk, greeting visitors, answering phones
Employer & Industry UsageCommon across various industries, supporting administrative functionsPrimarily in customer service and front office roles
Common Search & ComparisonOften compared for administrative support rolesOften compared for front desk and customer service roles

While both roles support office operations, Administrative Assistants handle a broader range of administrative tasks, including scheduling and document management, whereas Receptionists primarily manage front desk duties like greeting visitors and answering calls.

More about Administrative Assistant jobs

What are the most commonly searched types of Administrative jobs in Springfield, MA?

The most popular types of Administrative jobs in Springfield, MA are:

What are popular job titles related to Administrative Assistant jobs in Springfield, MA?

For Administrative Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Administrative Assistant jobs in Springfield, MA look for?

The top searched job categories for Administrative Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Administrative Assistant jobs?

Cities near Springfield, MA with the most Administrative Assistant job openings:

Administrative Assistant jobs near you
Infographic showing various Administrative Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,615 per year, or $21 per hour.

Administrative Assistant

University of Saint Joseph

West Hartford, CT • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 9 days ago

Job description

The incumbent in this position supports and coordinates fast-paced office(s) and primarily provides administrative support to the faculty and staff of two USJ schools: the School of Arts, Sciences, Business, and Education (SASBE) and the School of Interdisciplinary Health and Science (SIHS). The position, which is shared between the two schools, serves as a liaison between the two schools and the University community by interacting with students, faculty, staff and administration. Exceptional communication and computer skills, as well as organizational abilities are required in order to perform this job successfully.
  • Acts as receptionist for the departments, answers and screens telephone calls, visitors and/or mail, takes messages.
  • Responds to routine requests for information regarding Department programs and events and refers complex requests to appropriate staff or faculty members.
  • Manages daily functioning of the School/Department office, including supplies, mailings, work orders, student worker relations, student record upkeep and other file management functions.
  • Schedules appointments and coordinates arrangements for meetings, conferences, and travel. Coordinates logistics for School/Department events.
  • Organizes work flow and initiates follow-up action and communications on behalf of Dean, Chairs or Directors and other faculty and staff. Collects and disseminates information within and beyond the University accordingly.
  • Organizes and maintains computer files, office files, and records in accordance with School/Department procedures, and follows up on pending matters.
  • Uses appropriate technology to compose and produce professional correspondence, minutes of meetings, presentations, spreadsheets, databases, reports and marketing materials (e.g., brochures).
  • Uses appropriate software and information sources to continually update and improve the School/Department's web presence.
  • Supports School/Departments in events, including occasional evening and weekend events, such as but not limited to receptions, open houses, career fairs, recruitment events, orientation, and commencement.
  • Recognizes and maintains circumstances of a confidential nature.
  • Performs other related duties as required.

Education

  • High School diploma or equivalent required; Associates or Bachelors degree preferred.
  • Two to three years experience as an administrative assistant strongly preferred
  • Experience in higher education a plus

Other Qualifications

  • Demonstrated ability to work collegially, balance and prioritize assignments, manage multiple projects, problem solve and offer clerical support to more than one person
  • Strong organizational, interpersonal, and customer service skills; ability to manage changing priorities and meet deadlines
  • Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
  • Ability to work in a fast paced, customer service environment with patience, flexibility and attention to detail
  • Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed (e.g., mail merge, data base management). Familiarity with specific applications used by the University/Department a plus.
  • Demonstrated ability to recognize and appropriately handle matters of a confidential nature
  • Professional, courteous demeanor and appearance; ability to work professionally with students, faculty, staff and administration and represent the University professionally to the public
  • Commitment to the mission of the University of Saint Joseph
  • Ability to utilize internal and external resources to provide information requested by the Deans and/or department chairs.
  • Physical ability to perform essential functions of the position, with or without reasonable accommodation.