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Medical Administrative Assistant Jobs in Springfield, MA

SNI USA Inc

Medical Admin Asst.

Longmeadow, MA · On-site

$20 - $22/hr

Medical Administrative Assistant Location: Springfield, MA area Schedule: Full-Time, 40 hours/week Pay range: $20-22/hour DOE Hours: * Monday, Tuesday & Thursday: 8:30 AM - 4:30 PM * Wednesday: 8:30 ...

New

INTERGLOBAL HOMES

Administrative Assistant

Hartford, CT · On-site

$18.25 - $24.50/hr

Seeking an Experienced Administrative Assistant support professional for a highly successful Real ... Medical, Dental and Vision Insurance Financial Planning Life Insurance Disability Insurance ...

Smith College

Administrative Assistant

Northampton, MA · On-site

$18 - $24.25/hr

The Administrative Assistant also manages the administration and supervision of assigned student employees and serves as a key point of contact for students, families, faculty, staff, and visitors.

Smith College

Administrative Assistant

Northampton, MA · On-site

$18 - $24.25/hr

The Administrative Assistant also manages the administration and supervision of assigned student employees and serves as a key point of contact for students, families, faculty, staff, and visitors.

Smith College

Administrative Assistant

Northampton, MA

$25.23 - $30.84/hr

The Administrative Assistant also manages the administration and supervision of assigned student employees and serves as a key point of contact for students, families, faculty, staff, and visitors.

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All JobsMedical Administrative JobsMedical Administrative Assistant JobsMedical Administrative Assistant Jobs in Springfield, MA

Medical Administrative Assistant information

See Springfield, MA salary details

$12

$21

$29

How much do medical administrative assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for medical administrative assistant in Springfield, MA is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Medical Administrative Assistant vs Medical Secretary?

AspectMedical Administrative AssistantMedical Secretary
CredentialsTypically requires a certificate or diploma in medical administrationOften requires similar certifications, but may also have secretarial training
Work EnvironmentHospitals, clinics, private practicesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling, billing, patient records, administrative tasksScheduling, correspondence, managing patient files, administrative support

Both roles support healthcare operations with administrative tasks, but Medical Administrative Assistants often have broader responsibilities including billing and coding, while Medical Secretaries focus more on correspondence and scheduling. The roles are similar and sometimes overlap, but the Medical Administrative Assistant position generally requires more specialized training in medical administration.

What are some common challenges medical administrative assistants face when managing patient scheduling and how can they overcome them?

Medical Administrative Assistants often encounter challenges such as last-minute cancellations, overlapping appointments, and managing high patient volumes. To address these, effective use of scheduling software, clear communication with patients about policies, and proactive confirmation calls or reminders can help minimize disruptions. Staying organized and adaptable is key, as is collaborating closely with clinical staff to prioritize urgent cases and ensure a smooth patient flow.

What are the key skills and qualifications needed to thrive as a medical administrative assistant?

To thrive as a Medical Administrative Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with practice management software, electronic health records (EHR) systems, and medical billing processes is essential. Excellent communication, professionalism, and the ability to multitask make someone stand out in this role. These skills and qualities ensure efficient office operations, accurate patient records, and a positive experience for both patients and healthcare providers.

What is a medical administrative assistant?

Medical administrative assistants are professionals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and doctors' offices. Their responsibilities include scheduling appointments, managing patient records, handling billing and insurance paperwork, and communicating with patients and healthcare staff. They play a crucial role in ensuring the smooth operation of medical offices, allowing healthcare providers to focus on patient care.

What is an administrative medical assistant?

An administrative medical assistant oversees the front desk area of a healthcare facility. These clerical professionals specialize in handling the day-to-day administration of the facility so that physicians, nurses, and other medical staff can serve patients efficiently. As an administrative medical assistant, your job duties include providing customer service support to patients, scheduling appointments, filing insurance claims, and handling patient billing. You must also be well-versed on the latest HIPAA and JCAHO mandates concerning patient privacy and rights.

More about Medical Administrative Assistant jobs
What are popular job titles related to Medical Administrative Assistant jobs in Springfield, MA? For Medical Administrative Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Administrative Assistant jobs in Springfield, MA look for? The top searched job categories for Medical Administrative Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Administrative Assistant jobs? Cities near Springfield, MA with the most Medical Administrative Assistant job openings:
Medical Administrative Assistant jobs near you
Infographic showing various Medical Administrative Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,305 per year, or $21.3 per hour.

Medical Administrative Assistant

Orthopedic Associates of Hartford P.C

Hartford, CT • On-site

$18.75 - $24.50/hr

Other

Re-posted 23 days ago

Job description

Medical Administrative Assistant

Established in 1970, Orthopedic Associates of Hartford, P.C. is one of the area's largest and most respected orthopedic specialty groups. In support of high-quality patient care, we are currently seeking an experienced Medical Administrative Assistant (MAA) to support our Physicians.

The MEA will be required to travel to several of our suburban locations weekly. Fast paced and challenging, you will interact with our physicians, patients, and other departments to provide the highest level of care for our patients.

The MAA's primary purpose is to provide administrative support to our physicians and create an exceptional experience for the patient. Functions of the job include, but may not be limited to:

  • Scheduling office visits, ancillary tests
  • Heavy surgical scheduling
  • Triaging calls
  • Pre-certifying procedures and tests
  • Answering a heavy volume of telephone calls
  • Obtaining and/or verifying patient demographic information including health history and insurance information
  • Checking out patients
  • Scanning
  • Ensuring patient confidentiality
  • Working Epic queues
  • Regular communication with clinical and administrative staff
  • Travel between our various sites is required
  • Placing order, refill request

Our ideal candidate will be energetic and enthusiastic, able to demonstrate a mature, dependable, and responsible approach while effectively assisting the physician's practice in all interactions, be a highly committed team player, a proactive self-starter, dependable, and able to be flexible in a changing environment. Excellent customer service.

Requirements of this position include, but may not be limited to:

  • At least two- three years of experience in a medical/surgical office
  • Excellent computer skills, including Epic and working with Epic queues
  • Superior written, oral communication, and customer service skills; able to communicate empathetically
  • Familiarity with medical terminology and coding
  • Strong problem-solving skills
  • Excellent organizational skills, detail oriented and able to prioritize and multi-task
  • Able to follow written and verbal directions
  • Ability to work collaboratively and efficiently within a team
  • Able to manage multiple phone lines simultaneously
  • A valid driver's license and reliable transportation for travel between our office locations.

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