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Account Relationship Manager Jobs in Decatur, GA

CIBC US

Senior Relationship Manager

Atlanta, GA · Hybrid

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off ...

CIBC

Senior Relationship Manager

Atlanta, GA · Hybrid

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off ...

CIBC

Senior Relationship Manager

Atlanta, GA · On-site

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off ...

TIAA

Director, Relationship Manager II

Atlanta, GA · On-site

$99.80K - $130K/yr

Relationship Manager II The Relationship Manager II plays a crucial role in our mission to deliver ... account management activities are completed satisfactorily * Partners with Consultant Relations ...

TIAA

Director, Relationship Manager II

Atlanta, GA · On-site

$99.80K - $130K/yr

Relationship Manager II The Relationship Manager II plays a crucial role in our mission to deliver ... account management activities are completed satisfactorily * Partners with Consultant Relations ...

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Account Relationship Manager information

See Decatur, GA salary details

$35.1K

$74K

$242.6K

How much do account relationship manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for account relationship manager in Decatur, GA is $73,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Relationship Manager, and why are they important?

To thrive as an Account Relationship Manager, you need strong client management, sales acumen, and business development experience, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, negotiation, and problem-solving skills set top performers apart in this role. These competencies are crucial for building trust, retaining key clients, and driving revenue growth within competitive markets.

How does an Account Relationship Manager typically collaborate with sales and customer support teams?

Account Relationship Managers play a pivotal role as the liaison between clients and internal teams. They regularly collaborate with sales to identify upsell or cross-sell opportunities, ensuring clients' evolving needs are addressed. Additionally, they work closely with customer support to resolve issues efficiently and maintain high client satisfaction. This cross-functional teamwork helps strengthen long-term business relationships and drives customer retention.

What does an Account Relationship Manager do?

An Account Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, ensuring their needs are met and their expectations are exceeded. They serve as the main point of contact between the client and the company, addressing concerns, providing solutions, and identifying opportunities to grow the business relationship. Their role often involves managing client accounts, coordinating with internal teams, and working to retain and expand client engagement.

What is the difference between Account Relationship Manager vs Client Services Manager?

AspectAccount Relationship ManagerClient Services Manager
CredentialsRelevant certifications (e.g., CRM certifications), experience in finance or salesCustomer service certifications, experience in client support
Work EnvironmentFinancial institutions, banks, investment firmsCorporate offices, service centers, financial firms
Employer & IndustryFinancial services, banking, investmentFinancial services, banking, corporate sectors
Search & Comparison IntentUnderstanding roles in client management within financeDistinguishing client support roles in financial services

The main difference is that Account Relationship Managers focus on maintaining and growing client accounts, often in financial sectors, while Client Services Managers handle client support and service issues. Both roles require strong communication skills and industry knowledge but serve different functions within client management and support.

What are popular job titles related to Account Relationship Manager jobs in Decatur, GA? For Account Relationship Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Account Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Relationship Manager jobs? Cities near Decatur, GA with the most Account Relationship Manager job openings:
Account Relationship Manager jobs near you
Commercial Relationship Manager

Commercial Relationship Manager

M C Bank and Trust Co.

Atlanta, GA

Full-time

Posted yesterday

Job description

Job Description:
The Commercial Relationship Manager serves the financial needs of the community commercial banking business, customizing a range of bank products and services to meet the needs of the commercial client. The job acquires, develops and manages commercial banking relationships by providing solutions customized for the customer to build a strategy for immediate needs along with a focus on growing the portfolio for new and existing customers. The role is a trusted advisor with sensitivity to the customer’s operating environment, structures and packages practical and competitive solutions which demonstrates an understanding of the financing, cash management and overall business needs of the customer.
Expectations:
  • Support commercial loan processing document preparation, servicing, and overall portfolio management.
  • Identified as a top financial trusted advisor within the company with the responsibility of identifying and interpreting the needs of the customer to structure portfolios and drive results.
  • Defines new approaches to sell and service the clients’ needs while delivering solutions.
  • Anticipates emerging customer trends as a basis to recommend bank products and services striving to deepen relationships.
  • Highly sophisticated understanding of the customer and competitor offerings contributing to the direct of the business segment.
  • Oversees the management and activities of large accounts and related servicing solutions.
  • Manages the most strategic commercial relationships that are characterized by complex products and services and require significant business development focus.
  • Solves unique problems with broad impact on the business segment and financials.
  • Develops and implements new and innovative approaches to the sales process, including negotiation of terms and conditions within account management.
  • Communicates complex ideas, anticipates potential objections, and negotiates with customers.
  • Responsible for maintenance, monitoring, and growth of existing relationships, utilizing existing customer referrals, direct prospect calling, centers of influence and personal community involvement.
  • Participate in community events to promote the Bank and develop new relationships.
  • Other duties and responsibilities as assigned.
  • Engages in business development activities and solicitation of new business based on the target market.
  • Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems related to processing and servicing of loans within the Relationship Manager’s portfolio.
  • Negotiates terms and makes decisions on loans within limits or makes recommendations.
  • Monitors outstanding loans to ensure ongoing credit worthiness.
  • Continuously demonstrates strong adherence to Company policies and procedures, as well as company values.
  • Travel Required: Minimal travel for client servicing. Office position.
Qualifications and Education Requirements:
  • Bachelor’s degree in business, Finance or related degree preferred or equivalent work experience.
  • 2-3 years of commercial relationship management experience.
  • General knowledge C amp;I, CRE, financial statement and tax returns.
Competencies:
  • Proven business development track record, with proven ability to conceptualize and implement effective new business strategies.
  • Extensive network of outside referral sources for new business.
  • Excellent credit and financial analysis skills.
  • Effective negotiation skills.
  • Excellent interpersonal skills.
  • Proficient in Microsoft Excel and Word.
  • Strong organizational skills and high attention to detail.
  • Willing to assist and collaborate with coworkers and clients on a regular basis.
  • Be an effective and active listener, able to understand the opportunities/issues, and propose solutions.
  • Possesses multi-tasking skills and function well under pressure.
  • Ability to remain composed under pressure and respond to clients and coworkers regularly.
  • Patience and willingness to help others in solving problems while maintaining a positive attitude.
  • Openness to wearing multiple hats and being a team player.
  • Ability to establish effective working relationships among team members.
  • Present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether verbally or written.
M C Bank is an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.

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