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Account Relationship Manager Jobs in Decatur, GA

Reports to: Director of Corporate Accounts Pinnacle Promotions is an award-winning promotional ... Position Summary As the Relationship Manager , you will be responsible for cultivating customer ...

Manage senior stakeholders for your accounts to align on the relationship strategy and agenda, and serve as a point of escalation for the day-to-day relationship activities * Responsible for selling ...

Relationship Manager

Atlanta, GA ยท On-site

$70 - $105/hr

What you'll ownManage senior stakeholders for your accounts to align on the relationship strategy ... Experience managing a portfolio of accounts with existing revenue and success meeting ...

... relationship management activities and developing, implementing, and monitoring the team's client ... Job expectations include assisting with client meetings related to investment strategy, account ...

Relationship Manager

Atlanta, GA ยท On-site

$70K - $104K/yr

Manage senior stakeholders for your accounts to align on the relationship strategy and agenda, and serve as a point of escalation for the day-to-day relationship activities * Responsible for selling ...

POSITION SUMMARY The Relationship Manager is responsible for delivering an exceptional client ... Monitor the progress of account transfers, asset location, cost basis reconciliation, and other ...

... relationship management activities and developing, implementing, and monitoring the team's client ... Job expectations include assisting with client meetings related to investment strategy, account ...

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health. This role combines ...

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health. This role combines ...

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health. This role combines ...

Partner Relationship Manager

Atlanta, GA ยท On-site

$90 - $150/hr

Coordinate with Sales Engineering and Technical Account Management to resolve partner integration ... Strong relationship-building skills with the ability to engage and influence stakeholders at all ...

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Account Relationship Manager information

See Decatur, GA salary details

$35.1K

$74K

$242.6K

How much do account relationship manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for account relationship manager in Decatur, GA is $73,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What does an account relationship manager do?

An Account Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, ensuring their needs are met and their expectations are exceeded. They serve as the main point of contact between the client and the company, addressing concerns, providing solutions, and identifying opportunities to grow the business relationship. Their role often involves managing client accounts, coordinating with internal teams, and working to retain and expand client engagement.

How does an account relationship manager typically collaborate with sales and customer support teams?

Account Relationship Managers play a pivotal role as the liaison between clients and internal teams. They regularly collaborate with sales to identify upsell or cross-sell opportunities, ensuring clients' evolving needs are addressed. Additionally, they work closely with customer support to resolve issues efficiently and maintain high client satisfaction. This cross-functional teamwork helps strengthen long-term business relationships and drives customer retention.

What are the key skills and qualifications needed to thrive as an account relationship manager, and why are they important?

To thrive as an Account Relationship Manager, you need strong client management, sales acumen, and business development experience, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, negotiation, and problem-solving skills set top performers apart in this role. These competencies are crucial for building trust, retaining key clients, and driving revenue growth within competitive markets.

What is the difference between Account Relationship Manager vs Client Services Manager?

AspectAccount Relationship ManagerClient Services Manager
CredentialsRelevant certifications (e.g., CRM certifications), experience in finance or salesCustomer service certifications, experience in client support
Work EnvironmentFinancial institutions, banks, investment firmsCorporate offices, service centers, financial firms
Employer & IndustryFinancial services, banking, investmentFinancial services, banking, corporate sectors
Search & Comparison IntentUnderstanding roles in client management within financeDistinguishing client support roles in financial services

The main difference is that Account Relationship Managers focus on maintaining and growing client accounts, often in financial sectors, while Client Services Managers handle client support and service issues. Both roles require strong communication skills and industry knowledge but serve different functions within client management and support.

Is being an account relationship manager a stressful job?

The role of an account relationship manager can be stressful due to the need to meet client expectations, manage multiple accounts, and handle problem-solving under deadlines. Success in this role often requires strong communication skills, organization, and the ability to adapt to client needs and company goals.

What are popular job titles related to Account Relationship Manager jobs in Decatur, GA?

For Account Relationship Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Account Relationship Manager jobs in Decatur, GA look for?

The top searched job categories for Account Relationship Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Account Relationship Manager jobs?

Cities near Decatur, GA with the most Account Relationship Manager job openings:

Infographic showing various Account Relationship Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $73,973 per year, or $35.6 per hour.

Relationship Manager

Pinnacle Promotions Inc

Norcross, GA โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Description:

Reports to: Director of Corporate Accounts

Pinnacle Promotions is an award-winning promotional products company specializing in branded merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo.

For over 30 years, we’ve helped companies connect with customers, prospects, and employees by delivering creative, strategic, and high-quality promotional products—perfectly produced and delivered on time.

We deliver innovative solutions tailored to every client’s unique needs, so when a professional buyer needs promotional products, they think of Pinnacle Promotions first.

We're proud to be recognized as one of the Promotional Products Industry’s Greatest Companies to Work For in 2024 by PPAI, a seven-time Best Places to Work winner by Counselor Magazine, The Atlanta Journal-Constitution, and PPB Magazine, and named a 2024 Top 100 Industry Leader by PPAI.


Position Summary

As the Relationship Manager, you will be responsible for cultivating customer relationships, client retention, developing and executing strategic growth plans and revenue expansion. This position will work closely with customers and the account team to evaluate new areas of opportunity, develop innovative selling strategies, and foster strong client relationships to maximize account potential.

Major Responsibilities

Strategic Account Development

  • Uncovers organizational gaps to drive targeted expansion.
  • Prospecting new growth opps different departments to cultivate new revenue streams, including group buys, new hire programs, sales/incentive gifts, print solutions, and more.
  • Develop, execute and track strategic growth plans across assigned accounts.
  • Cross departmental collaboration to deliver client solutions. 
  • Support Director of Corporate Accounts throughout implementation for new Corporate Account client

Client Relationship Ownership

  • Builds relationships across multiple roles and departments to strengthen account stability.
  • Represents the team in high level client meetings and internal discussions.
  • Delivers client presentations with clarity and maximizes in person opportunity potential. 
  • Travel or virtually meet with top clients as needed.

Account Team Development

  • Coaches Account Managers on strategic thinking and growth identification.
  • Ensures Account Managers are aligned to the broader strategy and are driving consistent client experiences.
  • Guides team members on prioritizing time and effort toward high-impact accounts and opportunities.
  • Monitor team performance in relation to KPI’s and counsel if necessary.

Performance & Accountability

  • Monitors account revenue growth, pipeline velocity, and win rates.
  • Maintains clear visibility into the team pipeline and strategic opportunities across the account base.
  • Drives accountability through regular check-ins, progress reviews, and clear goal setting.
  • Manage KPI’s of assigned accounts to achieve growth goal. 

Requirements:Requirements

Job Requirements

  • Bachelors Degree required
  • 8+ years of sales experience
  • 2+ years of leading a team
  • Strong interpersonal, verbal and written communication skills.
  • Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced environment.
  • High energy / can do attitude.
  • Computer Skills: Microsoft Excel, Word, Salesforce, Order Management software experience a plus

Compensation

  • Fun, progressive work space and culture
  • Competitive salary package
  • Health, dental and vision benefits
  • Generous paid time off program
  • Supplementary Short Term and Long Term Disability
  • Paid holidays
  • Simple IRA

 Seeking local candidates only.  No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements. Pinnacle Promotions does not engage with external recruiters or staffing agencies in any capacity. Submission of unsolicited resumes or candidate profiles does not imply any agreement to terms or obligation to pay any fees. We kindly ask that recruiters do not contact us regarding our open positions.