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Merchant Relationship Manager Jobs in Decatur, GA

Pinnacle Promotions

Relationship Manager

Norcross, GA · On-site

... merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo ... Position Summary As the Relationship Manager , you will be responsible for cultivating customer ...

Citizens

Treasury Relationship Mgr II

Atlanta, GA

Commercial Card, Merchant. Position can be located in Dallas, Charlotte, Atlanta, NYC, Los Angeles ... Partner with Relationship Managers to position Treasury Services early and often to identify new ...

Citizens

Treasury Relationship Mgr II

Atlanta, GA

Commercial Card, Merchant. Position can be located in Dallas, Charlotte, Atlanta, NYC, Los Angeles ... Partner with Relationship Managers to position Treasury Services early and often to identify new ...

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All JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Decatur, GA

Merchant Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do merchant relationship manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for merchant relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Relationship Manager, and why are they important?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What job categories do people searching Merchant Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Merchant Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Merchant Relationship Manager jobs? Cities near Decatur, GA with the most Merchant Relationship Manager job openings:
Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.
Relationship Manager

Relationship Manager

Mainstream Merchant Services

Alpharetta, GA • On-site

Full-time

Posted yesterday

Job description

Relationship Manager
Mainstream Merchant Services, Inc. is a leading provider of payment processing solutions with processing volume in excess of $3 billion annually. Our customers represent a diverse array of industries ranging from family-owned restaurants to nationwide retailers. We are at the forefront of helping transform the merchant and consumer payment experience at the point-of-sale. We enable merchants to accept the latest forms of payment from consumers such as Apple Pay, Google Wallet, Chip and PIN, Tap and Go, gift cards, and all major credit and debit cards. Mainstream Merchant Services is searching for a professional with strong technical Sales Support knowledge of POS processing devices and software, to provide support to sales representatives selling credit card Point of Sale Devices, Peripherals, VAR's etc. The ideal Sales Support Rep. must have strong telephone support skills, solid communications skills combined with advanced troubleshooting and problem-solving ability.
"Outstanding corporate culture and a drive for success!" Please check out our Glassdoor reviews to learn first-hand about what our employees think about us
Prior Merchant Services / Payments Industry Experience REQUIRED
Sales Support duties include:
  • Assist with paperwork and onboarding
  • Provide assistance with sales portal and other sales tools
  • Assist with order status updates
  • General payroll assistance
  • Ordering business cards and marketing materials
  • Work with Help Desk, Customer Service, Contract Processing to resolve issues

WHY JOIN OUR TEAM?
  • Competitive benefits packages
  • Amazing work/life balance
  • Enjoyable work environment
    • Snacks and drinks
    • Office games
    • Great location across the street from Avalon in Alpharetta
    • Amazing people who work hard together and enjoy having fun together!

Apply