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Merchant Relationship Manager Jobs in Decatur, GA

Global-e

Merchant Support Agent

Atlanta, GA · On-site +1

$18.50 - $24.50/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Experience with ticketing/CRM tools (Zendesk a plus) * A customer-first mindset and a collaborative ...

Global-E

Merchant Support Agent

Atlanta, GA · On-site

$18 - $24/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Experience with ticketing/CRM tools (Zendesk a plus) * A customer-first mindset and a collaborative ...

Globale-Services

Merchant Support Agent

Atlanta, GA · On-site

$18 - $24/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Experience with ticketing/CRM tools (Zendesk a plus) * A customer-first mindset and a collaborative ...

MOSSA

Apparel & Merchandising Supervisor

Marietta, GA

$45K - $55K/yr

The ideal candidate combines strong merchandising expertise with business acumen, analytical ... Vendor & Supplier Management * Build and maintain strong relationships with apparel manufacturers ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Decatur, GA

Merchant Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do merchant relationship manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for merchant relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What job categories do people searching Merchant Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Merchant Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Merchant Relationship Manager jobs? Cities near Decatur, GA with the most Merchant Relationship Manager job openings:
Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.

Merchant Services Remote Outside Sales Rep's

Mainstream Merchant Services

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Merchant Services Remote Outside Sales Rep's
  • Prior Merchant Services / Payments Industry Experience REQUIRED
  • Merchant Services Outside Sales
  • Prospect and develop lead sources and referral relationships
  • Consult with potential merchants on pricing, hardware, software, and training, as well as servicing accounts after the sale
  • Sell Mainstream's products and services to new prospective merchants
  • Sales, consulting or account management experience required
  • Successful outside sales experience is a plus Highly developed HUNTER mentality with the drive to identify and close on sales opportunities in a performance based environment
  • Working knowledge of Microsoft Office Suite applications, online demonstrations, teleconferencing, and contact management software are preferred
  • Bilingual Sales Agents highly desired

- Annual President's Club trip for top performers
- Work from a home office
- State-of-the-art sales dashboard to manage your portfolio
- Lifetime residuals on personal sales
- Fantastic Benefits & Compensation
- Unlimited uncapped earnings potential with a lucrative compensation structure including: upfront commissions on every account, monthly bonuses, monthly residual income and expense incentive payments
- We provide top notch educational resources, marketing tools and a robust portal to manage your portfolio and prospects
- W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and 401K
OUR SALES CULTURE IS AWESOME!
"Outstanding corporate culture and a drive for success!" Please check out our Glassdoor reviews to learn first-hand about what our employees think about us. Our sales oriented culture was created by sales professionals for sales professionals. We'll help you succeed and flourish by teaching you how to provide Mainstream's customized processing solutions to maximize the way our valued customers run their business more effectively while increasing their revenues.
CAREER PATH
Advancement opportunities are available for top performers who possess the necessary skills to lead others with a relationship style of management and we prefer to promote from within. If you possess the required qualifications for this position and have a desire to excel with a company that delivers on its promises, MainStream Merchant Services may be the right fit for you! If this sounds like the perfect opportunity for you to leverage your outstanding skills and experience to succeed in a sales environment, DON'T WAIT please apply today!

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