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Merchant Relationship Manager Jobs in Decatur, GA

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Merchant Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do merchant relationship manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for merchant relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Relationship Manager, and why are they important?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What job categories do people searching Merchant Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Merchant Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Merchant Relationship Manager jobs? Cities near Decatur, GA with the most Merchant Relationship Manager job openings:
Infographic showing various Merchant Relationship Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.
Indirect Sales Agent - Outside Sales

Indirect Sales Agent - Outside Sales

Mainstream Merchant Services

Alpharetta, GA • On-site

Full-time

Posted 19 hours ago


Job description

A Little Bit About Us
MainStream Merchant Services, Inc. is a leading provider of payment processing solutions with processing volume in excess of $1 billion annually. Our customers represent a diverse array of industries ranging from family owned restaurants to nationwide retailers. We are at the forefront of helping transform the merchant and consumer payment experience at the point-of-sale. We enable merchants to accept the latest forms of payment from consumers such as Apple Pay, Google Wallet, Chip and PIN, Tap and Go, gift cards, and all major credit and debit cards.
"We are pleased to be selected by MainStream Merchant Services as their full-service payment processor," said Tim Munto, group executive of Sales and Client Relations for TSYS Acquiring Solutions. "This expanded agreement confirms our common goal of providing our clients with advanced payment processing products and services, along with unsurpassed service and support."
MainStream is seeking independent dedicated sales agents who are looking to grow their portfolios by winning merchants and increasing bottom line profits with a true revenue sharing program. You will be building a relationship with MainStream in an industry that is part of the explosion of new payment technology that surrounds us all.
WHY JOIN OUR TEAM?
  • Work with a sales organization for sales professionals by sales professionals
  • Fully be able to trust the back office and products/services that you sell
  • Build your own business
  • Hire your own employees
  • Custom fields to run your business the way you want to
  • Detailed reporting to assist paying your partners and employees
  • Grow with us and expand your revenue shares
  • Capitalize on the benefits of offering "boutique" service options
  • Our corporate teams have decades of combined industry experience
  • Uncapped lifetime residual income - we keep it simple 'what you put in, you get out'
  • Have a personal Relationship Manager assigned to you for support and assistance with growing your portfolio
  • State-of-the-art sales dashboard to manage your portfolio
  • Kick-off training and ongoing training and support
  • Be able to focus on what makes you money - selling. You can trust MainStream to handle the boarding process for you!
  • With a fax or emailed application, we handle the rest from underwriting to setting up terminals or POS installation information
  • We send out each of your merchants a MainStream welcome kit

A Day in the Life of our Agents:
  • Continually grow your revenue shares
  • Participate in ongoing training provided by MainStream's Sales Training Specialist
  • Represent MainStream in a professional and ethical manner
  • Prospect and develop lead sources and referral relationships
  • Consult with potential merchants on pricing, hardware, software, and training, as well as servicing accounts after the sale
  • Sell MainStream's products and services to new prospective merchants

Some of the Benefits MainStream Customers Experience:
  • Next day funding for qualified merchants with a 9 PM EST/ 6 PM PST batch cut off time
  • Access to the latest payment acceptance technology including:
  • Tablet-based solutions (iPad, iPhone, Android)
  • Point-of-sale systems
  • American Express OptBlue©
  • Secure, high-speed credit card terminals
  • EMV (Chip & PIN ready) credit card terminals
  • Tap and Go terminals (NFC ready)
  • Web based virtual terminals
  • Level III processing solutions
  • Competitive pricing
  • 24/7 Customer Support

Do You Have What It Takes?
  • Prior experience in an outside sales environment
  • Strong working knowledge of the sales process and a focus on customer satisfaction
  • "Above and Beyond" work ethic and self-discipline
  • Commission-focused with aspirations for uncapped earning potential
  • Experience working in a 1099 relationship

Are You Who We're Looking For?
If this sounds like the perfect opportunity for you to leverage your outstanding skills and experience to succeed in a sales environment, please apply on the link above labeled 'apply on career site'. What are you waiting for?