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Merchant Relationship Manager Jobs in Decatur, GA

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Merchant Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do merchant relationship manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for merchant relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What job categories do people searching Merchant Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Merchant Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Merchant Relationship Manager jobs? Cities near Decatur, GA with the most Merchant Relationship Manager job openings:
Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.

Sales Manager (Merchant Services)

Mainstream Merchant Services

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Sales Manager (Merchant Services)
WHY JOIN OUR TEAM?
  • W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and 401K
  • Recruit and Train Account Executives to grow your team
  • Work from a Sales home office
  • Uncapped earning potential
  • High upfront commission multiples (50% of the estimated annualized gross margin paid upfront)
  • Residual overrides on your Account Executive's sales
  • Monthly bonuses
  • Monthly expense dollars
  • Lifetime residuals on personal sales
  • State-of-the-art sales dashboard to manage your portfolio
  • Enjoy flexible work hours
  • Help with training your team from our Sales Training Specialist
  • Sales meetings at our corporate headquarters
  • Annual President's Club trip for top performers

A Day in the Life of our Account Executives:
  • Represent Mainstream in a professional and ethical manner
  • Prospect and develop lead sources and referral relationships
  • Consult with potential merchants on pricing, hardware, software, and training, as well as servicing accounts after the sale
  • Sell Mainstream's products and services to new prospective merchants
  • Consistently reinforce Mainstream's morals to new Account Executives
  • Pair with Recruiter to interview Corporate's potential new hires.

Some of the Benefits Mainstream Customers Experience:
  • Next day funding for qualified merchants
  • Access to the latest payment acceptance technology including:
  • Tablet-based solutions (iPad, iPhone, Android)
  • Point-of-sale systems
  • Secure, high-speed credit card terminals
  • EMV (Chip & PIN ready) credit card terminals
  • Tap and Go terminals (NFC ready)
  • Web based virtual terminals
  • Level III processing solutions
  • Competitive pricing
  • 24/7 customer support
  • Do You Have What It Takes?
  • Prior experience in an outside sales environment
  • Prior Merchant services REQUIRED
  • Strong working knowledge of the sales process and a focus on customer satisfaction
  • "Above and Beyond" work ethic and self-discipline
  • Commission-focused with aspirations for uncapped earning potential
  • Ability to lead and motivate a team
  • Recruiting or management background is preferred
  • Industry experience is preferred

Apply