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Merchant Relationship Manager Jobs in Decatur, GA

Arthur Lawrence

Be Seen First

Field Sales Rep - City Launch & Merchant Success

Atlanta, GA · On-site

$50 - $56/hr

Highly organized, dependable, and able to manage multiple merchant relationships and priorities. * Passion for supporting local and independent businesses. * Comfortable with frequent local travel ...

New

PGA TOUR Superstore

Associate Merchant

Roswell, GA · On-site

This role helps manage the product lifecycle for assigned assortments, including assortment ... Support vendor relationships, pre-line product reviews, on-going vendor appointments, and line ...

PGA TOUR Superstore, Inc

Associate Merchant

Roswell, GA · On-site

$60 - $90/hr

This role helps manage the product lifecycle for assigned assortments, including assortment ... Support vendor relationships, pre-line product reviews, on-going vendor appointments, and line ...

2020 Companies, Inc.

Merchant Regional Manager

Atlanta, GA · On-site

$65 - $75/hr

... relationships within territory, clients and retailers, to understand and exceed client goals and ... Manage, motivate, direct and coordinate activities of team members to meet and/or exceed visits and ...

2020 Companies

Merchant Regional Manager

Atlanta, GA · On-site

$65K/yr

The Regional Manager is responsible for establishing and maintaining effective working ... Successfully develop and build territory relationships through networking * Effectively provide ...

2020 Companies

Merchant Regional Manager

Atlanta, GA · On-site

$65 - $72/hr

The Regional Manager is responsible for establishing and maintaining effective working ... Successfully develop and build territory relationships through networking * Effectively provide ...

2020 Companies

Merchant Regional Manager

Atlanta, GA · On-site

$65K/yr

The Regional Manager is responsible for establishing and maintaining effective working ... Successfully develop and build territory relationships through networking * Effectively provide ...

Wells Fargo

Relationship Banker Merchants Walk

Marietta, GA

$17.50 - $23/hr

Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships * Lead discoverydriven conversations to understand customer goals and deliver tailored banking and ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Decatur, GA

Merchant Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do merchant relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for merchant relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What job categories do people searching Merchant Relationship Manager jobs in Decatur, GA look for?

The top searched job categories for Merchant Relationship Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Merchant Relationship Manager jobs?

Cities near Decatur, GA with the most Merchant Relationship Manager job openings:

Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.

Relationship Manager Development Program - Global Commercial Bank - Middle Market - Atlanta

Bank of America

Atlanta, GA • On-site

Full-time

Re-posted 9 days ago

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 535 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for completing a 12-month program designed to help develop foundational knowledge and business bank-specific sales and credit skills with the goal of transitioning into a Senior Relationship Manager role upon completion of the program. Key responsibilities include acquiring and maintaining a portfolio of clients and prospects from the onset. Job expectations include leveraging activity-based training modules, national, local leader and peer coaching, and rotations to learn the fundamentals of credit, treasury, and other operational services offered by the bank.
Responsibilities:
  • Acts as a trusted advisor for clients and prospects with annual revenues of $50 million to $2 billion, identifying opportunities and recommending integrated solutions that encompass multiple products and services as needed
  • Develops an in-depth understanding of clients'/prospects corporation, organization, and the related industry in addition to their strategy and needs, while responding to changes in the business environment or client/prospect needs
  • Leverages ideas, insights, and relationships to generate new and incremental business for Bank of America
  • Collaborates with domestic and international teammates throughout Bank of America, including Investment Banking, Foreign Exchange and Wealth Management and facilitates client relationships with product specialists in Credit, Treasury Management, and Merchant Services in to ensure the integrated delivery of valuable financial solutions with the Risk & Compliance framework
  • Designs and implements a business plan that will maximize the profitability of each client and prospect
  • Builds relationships with internal and external sales referral partners
  • Motivates and influences client team members appropriately and collaborates in their onboarding, coaching, and development

Required Qualifications:
  • 10+ years of demonstrated sales experience, with a proven ability to drive revenue and build client relationships
    • Securities Industry Essentials (SIE), Series 7 and 63 licenses required to be obtained within 180 days of start date
    • Strong business development and analytical capabilities
    • Strong interpersonal and communication skills
    • Demonstrated resilience and commitment to continuous learning
    • Strong business acumen
    • Ability to read and interpret both audited and unaudited company financial statements
    Preferred Qualifications:
    • Established local network of business referral sources and centers of influence (COIs)

Skills:
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Sales Strategy
  • Client Experience Branding
  • Financial Analysis
  • Referral Management
  • Risk Management
  • Sales Performance Management
  • Data and Trend Analysis

Minimum Education Requirement:
Undergraduate degree or equivalent work experience desired: Majors in business, finance or economics preferred. MBA desirable.
Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

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Benefits

Hours and flexibility

Workplace

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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