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Non Sales Account Manager Jobs in Decatur, GA (NOW HIRING)

The Sales Account Manager plays a critical hybrid role, supporting Sales Account Executives while managing and growing an assigned portfolio of customers. This position is responsible for ensuring ...

The Sales Account Manager plays a critical hybrid role, supporting Sales Account Executives while managing and growing an assigned portfolio of customers. This position is responsible for ensuring ...

Sales Account Manager

Atlanta, GA ยท On-site

$80K - $90K/yr

Sales Account Manager The Sales Account Manager is responsible for managing, retaining, and growing an assigned portfolio of key accounts and category-based accounts, while actively developing new ...

Sales Account Manager The Sales Account Manager is responsible for managing, retaining, and growing an assigned portfolio of key accounts and category-based accounts, while actively developing new ...

Sales Account Manager | KraftPowercon Inc. KraftPowercon Inc. is looking for a driven Sales Account Manager to join our team in Alpharetta, GA. This role works closely with our General Manager to ...

Junior Account Manager

Kennesaw, GA

$37.90K - $51.30K/yr

The entry-level Jr. Sales Account Manager at NX Direct provides exemplary sales experiences, product knowledge, and solid business relationships on behalf of some of the most well-respected brands in ...

* Define the sales strategy for the projects in his/her designated area. * Manage existing customers and develop new accounts. * Develop customers` intimacy, follow one-face-to-the-customer concept and ...

* Define the sales strategy for the projects in his/her designated area. * Manage existing customers and develop new accounts. * Develop customers` intimacy, follow one-face-to-the-customer concept and ...

* Define the sales strategy for the projects in his/her designated area. * Manage existing customers and develop new accounts. * Develop customers` intimacy, follow one-face-to-the-customer concept and ...

... accounts. You will build strong, long-term relationships with school districts and teaching ... Two years sales, management, or leadership experience or as a recent college graduate, someone who ...

... accounts. You will build strong, long-term relationships with school districts and teaching ... Two years sales, management, or leadership experience or as a recent college graduate, someone who ...

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Non Sales Account Manager information

See Decatur, GA salary details

$29.8K

$68.7K

$117.6K

How much do non sales account manager jobs pay per year?

As of May 29, 2026, the average yearly pay for non sales account manager in Decatur, GA is $68,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $78,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Non Sales Account Manager, and why are they important?

To thrive as a Non Sales Account Manager, you need strong account management experience, organizational skills, and industry knowledge, often supported by a relevant bachelor's degree. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you manage client expectations and resolve issues effectively. These skills ensure seamless account operations, high client satisfaction, and long-term business retention.

How does a Non Sales Account Manager typically collaborate with internal teams to ensure client satisfaction?

Non Sales Account Managers frequently work cross-functionally with teams such as customer support, product development, and operations to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback and requirements to relevant departments to ensure that services or products align with client expectations. This collaboration often involves regular meetings, detailed reporting, and proactive problem-solving to maintain high levels of client satisfaction and retention.

What is a Non Sales Account Manager?

A Non Sales Account Manager is a professional responsible for managing client accounts without a direct focus on selling products or services. Instead, their primary duties include maintaining client relationships, ensuring customer satisfaction, coordinating services or deliverables, and acting as a liaison between the client and internal teams. They may handle account renewals, resolve issues, and support the client to achieve their business goals, but they do not usually have sales targets or quotas. This role is essential for client retention and fostering long-term business partnerships.

What other jobs can an account manager do?

An account manager can transition into roles such as sales manager, client services director, business development manager, or project manager, leveraging skills in communication, relationship management, and strategic planning. These roles often require experience in customer relations, negotiation, and familiarity with CRM tools. Certifications like PMP or sales training can enhance prospects for advancement.

What is the difference between Non Sales Account Manager vs Customer Success Manager?

AspectNon Sales Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, ensuring service deliveryEnhancing customer satisfaction, retention, and growth
Required SkillsAccount management, communication, industry knowledgeRelationship building, problem-solving, product expertise
Work EnvironmentClient-facing, account teams, service departmentsCustomer support, onboarding, ongoing engagement teams
Common CertificationsNone specific, industry certifications helpfulCustomer success certifications, CRM training

While both roles focus on client relationships, Non Sales Account Managers primarily manage accounts and ensure service delivery, whereas Customer Success Managers focus on customer satisfaction, retention, and growth through proactive engagement.

What job categories do people searching Non Sales Account Manager jobs in Decatur, GA look for? The top searched job categories for Non Sales Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Non Sales Account Manager jobs? Cities near Decatur, GA with the most Non Sales Account Manager job openings:

Sales Account Manager

Kraftpowercon Inc

Alpharetta, GA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Kraftpowercon Inc is looking for a Sales Account Manager to work closely with our General Manager to identify potential business opportunities and convert them into profitable partnerships. The ideal candidate will be well-versed in client acquisition and have at least three years of relevant experience and a proven track record of success. The Sales Account Manager tracks potential opportunities, communicates with clients to ensure customer satisfaction, and oversees sales leads.

Account Management

  • Responsible for outsourced prospecting customers
  • Establish yourself as a trusted advisor to decision-makers and individual contributors within each customer account.
  • Gain a thorough understanding of each customer's requirements
  • Represent Kraftpowercon to prospective customers, acting as the first point of contact in the sales process
  • On a daily basis, proactively engage customers to inform them about our products, services, and new developments
  • Prepare sales presentations, and proposals, and perform product/service demonstrations as necessary
  • Answer questions and inform prospective customers on behalf of Kraftpowercon
  • Archive sales opportunity targets and ensure customer satisfaction
  • Schedule, organize, and lead regular business review meetings with each customer

Building a Pipeline of Qualified Sales Opportunities:

The Sales Account Manager will work closely with our data and our sales team to accomplish the following:

  • Create and administer email campaigns in order to generate prospective customers that are interested in our products and services.
  • Develop expert-level working knowledge of Kraftpowercon automation tools, company/contact database, email, and phone communication technologies.
  • Target companies and engage technical decision-makers in products/service demos and sales calls.
  • Contact new customers to discuss how specific products or services can meet their needs.
  • Follow proven processes while looking for ways to improve and increase efficiency & results.

Sales Process and Strategy:

  • Initiate outbound email campaigns targeting our desired audience
  • Pre-screen responses to ensure that basic requirements are met.
  • Engage with leads to fully qualify the request for a quote.
  • After the quote is submitted, follow up with the customer as necessary to increase the likelihood of winning a purchase order.
  • Document all activity and necessary customer information in our CRM.

Qualifications Required:

  • Bachelorโ€™s degree, or equivalent successful experience in a similar industry role.
  • Experience of 3+ Years in Sales, business development, or customer-facing roles.
  • Good familiarity with AC & DC power conversion systems or Power Supply systems.
  • Experience in developing value propositions and consultative selling
  • Experience in Metal Finishing industries is preferred.
  • Cold Calling skills for new customer acquisition.
  • Experience and proven ability in managing Sales processes and Sales Operations for multiple opportunities.
  • Fluent in CRM - HubSpot, or others.
  • ย 

30% Travel, mostly within North America. Willingness to travel internationally to other KraftPowercon locations outside the US.

Culture qualities:

  • Humble
  • Hungry
  • Smart

Non-negotiables:

  • Honesty
  • Integrity
  • Accountability
  • Ownership
  • Strong work ethic
  • Winning attitude

Competencies:

  • Result Driven - Demonstrating through action, an unwavering commitment to archiving desired outcomes.
  • Detail Oriented - Giving full attention to all aspects of understanding causes instead of just effects.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Adjusting actions in relation to others' actions
  • Monitoring - Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Technology - Able to type fluently and navigate complex computer and software systems including, CRM, databases, email automation, phone systems, and video conferencing.
  • Time Management - Managing one's own time and the time of others.
  • Service Orientation - Actively looking for ways to help people.
  • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Time Allocation:

50% - Phone communication

30% - Email

20% - Account Management / Strategy

Company Description

KraftPowercon Inc, founded in Sweden in 1935 is the worldโ€™s most trusted brand within industrial power supplies. We offer innovative solutions, products, and services that make your processes secure, more reliable, and as efficient as possible. In short โ€“ we guarantee the dependability of your power supply so that you can focus on optimizing your core business. Our US operations based out of Alpharetta, GA allow us to demonstrate our commitment to our customers by offering in-stock equipment and spare parts, final assembly of customized solutions, technical support, and on-site repair.