Software Sales Account Manager Jobs in Decatur, GA

Kraftpowercon Inc is looking for a Sales Account Manager to work closely with our General Manager to identify potential business opportunities and convert them into profitable partnerships. The ideal candidate will be well-versed in client acquisition and have at least three years of relevant experience and a proven track record of success. The Sales Account Manager tracks potential opportunities, communicates with clients to ensure customer satisfaction, and oversees sales leads.

Account Management

• Responsible for outsourced prospecting customers
• Establish yourself as a trusted advisor to decision-makers and individual contributors within each customer account.
• Gain a thorough understanding of each customer's requirements
• Represent Kraftpowercon to prospective customers, acting as the first point of contact in the sales process
• On a daily basis, proactively engage customers to inform them about our products, services, and new developments
• Prepare sales presentations, and proposals, and perform product/service demonstrations as necessary
• Answer questions and inform prospective customers on behalf of Kraftpowercon
• Archive sales opportunity targets and ensure customer satisfaction
• Schedule, organize, and lead regular business review meetings with each customer

Building a Pipeline of Qualified Sales Opportunities:

The Sales Account Manager will work closely with our data and our sales team to accomplish the following:

• Create and administer email campaigns in order to generate prospective customers that are interested in our products and services.
• Develop expert-level working knowledge of Kraftpowercon automation tools, company/contact database, email, and phone communication technologies.
• Target companies and engage technical decision-makers in products/service demos and sales calls.
• Contact new customers to discuss how specific products or services can meet their needs.
• Follow proven processes while looking for ways to improve and increase efficiency & results.

Sales Process and Strategy:

• Initiate outbound email campaigns targeting our desired audience
• Pre-screen responses to ensure that basic requirements are met.
• Engage with leads to fully qualify the request for a quote.
• After the quote is submitted, follow up with the customer as necessary to increase the likelihood of winning a purchase order.
• Document all activity and necessary customer information in our CRM.

Qualifications Required:

• Bachelor’s degree, or equivalent successful experience in a similar industry role.
• Experience of 3+ Years in Sales, business development, or customer-facing roles.
• Good familiarity with AC & DC power conversion systems or Power Supply systems.
• Experience in developing value propositions and consultative selling
• Experience in Metal Finishing industries is preferred.
• Cold Calling skills for new customer acquisition.
• Experience and proven ability in managing Sales processes and Sales Operations for multiple opportunities.
• Fluent in CRM - HubSpot, or others.

30% Travel, mostly within North America. Willingness to travel internationally to other KraftPowercon locations outside the US.

Culture qualities:

• Humble
• Hungry
• Smart

Non-negotiables:

• Honesty
• Integrity
• Accountability
• Ownership
• Strong work ethic
• Winning attitude

Competencies:

• Result Driven - Demonstrating through action, an unwavering commitment to archiving desired outcomes.
• Detail Oriented - Giving full attention to all aspects of understanding causes instead of just effects.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Coordination - Adjusting actions in relation to others' actions
• Monitoring - Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Technology - Able to type fluently and navigate complex computer and software systems including, CRM, databases, email automation, phone systems, and video conferencing.
• Time Management - Managing one's own time and the time of others.
• Service Orientation - Actively looking for ways to help people.
• Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Time Allocation:

50% - Phone communication

30% - Email

20% - Account Management / Strategy