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Non Sales Account Manager Jobs in Decatur, GA (NOW HIRING)

Estes Express Lines

Sales Account Manager

Ellenwood, GA · On-site

$68K - $118K/yr

LTL/transportation sales experience a plus * Ability to manage multiple accounts and priorities required * Strong verbal, written and listening communication skills required * Strong work ethic ...

Americanfidelity

Sales Account Manager

Atlanta, GA

... accounts. You will build strong, long-term relationships with school districts and teaching ... Two years sales, management, or leadership experience or as a recent college graduate, someone who ...

American Fidelity

Sales Account Manager

Atlanta, GA · On-site

... accounts. You will build strong, long-term relationships with school districts and teaching ... Two years sales, management, or leadership experience or as a recent college graduate, someone who ...

Ford Audio-Video Systems

Be Seen First

Sales Account Manager

Atlanta, GA · On-site

$75K - $400K/yr

As a Sales Account Manager, you will: * Prospect, qualify, and close new business opportunities. * Present AV solutions to senior executives and C-suite decision-makers. * Conduct on-site assessments ...

W1N Sales Incorporated

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Sales Account Representative

Atlanta, GA · On-site

$1.0K - $1.6K/wk

This entry-level opportunity is ideal for individuals looking to build a long-term career in sales, direct marketing, campaign management, and account management while developing leadership and ...

W1N Sales Incorporated

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Sales Account Representative

Atlanta, GA · On-site

$1.0K - $1.6K/wk

This entry-level opportunity is ideal for individuals looking to build a long-term career in sales, direct marketing, campaign management, and account management while developing leadership and ...

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All JobsNon Sales Account JobsNon Sales Account Manager JobsNon Sales Account Manager Jobs in Decatur, GA

Non Sales Account Manager information

See Decatur, GA salary details

$29.8K

$68.7K

$117.6K

How much do non sales account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for non sales account manager in Decatur, GA is $68,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $78,100.00 per year, depending on experience, location, and employer.

What is a non sales account manager?

A Non Sales Account Manager is a professional responsible for managing client accounts without a direct focus on selling products or services. Instead, their primary duties include maintaining client relationships, ensuring customer satisfaction, coordinating services or deliverables, and acting as a liaison between the client and internal teams. They may handle account renewals, resolve issues, and support the client to achieve their business goals, but they do not usually have sales targets or quotas. This role is essential for client retention and fostering long-term business partnerships.

What are the key skills and qualifications needed to thrive as a non sales account manager?

To thrive as a Non Sales Account Manager, you need strong account management experience, organizational skills, and industry knowledge, often supported by a relevant bachelor's degree. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you manage client expectations and resolve issues effectively. These skills ensure seamless account operations, high client satisfaction, and long-term business retention.

How does a non sales account manager typically collaborate with internal teams to ensure client satisfaction?

Non Sales Account Managers frequently work cross-functionally with teams such as customer support, product development, and operations to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback and requirements to relevant departments to ensure that services or products align with client expectations. This collaboration often involves regular meetings, detailed reporting, and proactive problem-solving to maintain high levels of client satisfaction and retention.

What is the difference between Non Sales Account Manager vs Customer Success Manager?

AspectNon Sales Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, ensuring service deliveryEnhancing customer satisfaction, retention, and growth
Required SkillsAccount management, communication, industry knowledgeRelationship building, problem-solving, product expertise
Work EnvironmentClient-facing, account teams, service departmentsCustomer support, onboarding, ongoing engagement teams
Common CertificationsNone specific, industry certifications helpfulCustomer success certifications, CRM training

While both roles focus on client relationships, Non Sales Account Managers primarily manage accounts and ensure service delivery, whereas Customer Success Managers focus on customer satisfaction, retention, and growth through proactive engagement.

What are popular job titles related to Non Sales Account Manager jobs in Decatur, GA?

For Non Sales Account Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Non Sales Account Manager jobs in Decatur, GA look for?

The top searched job categories for Non Sales Account Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Non Sales Account Manager jobs?

Cities near Decatur, GA with the most Non Sales Account Manager job openings:

Non Sales Account Manager jobs near you

Sales Account Manager

Estes Express Lines

Ellenwood, GA • On-site

$68K - $118K/yr

Full-time

Posted 9 days ago

Estes Express Lines rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

4th of 64 rated delivery companies

Job description


Job Summary:
  • Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
  • Provide reports on the sales activities for a given period of time
  • Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
  • Interface with the customer to understand the customer's overall objectives and requirements
  • Contact customers on a regular basis to maintain account relationship
  • Advise customer of Estes' new product and service offerings and obtain feedback on service products
  • Share details with customers on additional offerings to provide value added service
  • Expedite the resolution of customer concerns
  • Prepare and conduct service presentations to the customer
  • Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
  • Promote world-class customer care throughout the service center
  • Meet and exceed predetermined sales goals and objectives and reports on progress weekly
  • Regular attendance is required.
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
  • Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master's Degree a plus
  • Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus
  • Ability to manage multiple accounts and priorities required
  • Strong verbal, written and listening communication skills required
  • Strong work ethic, organization and problem skills required
  • Strong Microsoft Office skills required
  • Must possess a valid driver's license and an acceptable MVR.
  • Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required
  • Prior CRM experience preferred; SalesForce CRM experience highly preferred
  • Ability to work all shifts and in all areas relative to the needs of the service center as business needs dictate
  • Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
  • Must be authorized to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
About Us
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

What Estes Express Lines employees say

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About Estes Express Lines

Sourced by ZipRecruiter

Estes Express Lines, headquartered in Richmond, Virginia, USA, is a full-service freight transportation provider. Founded in 1931, the company has grown to be one of the leading freight carriers in North America. They serve customers across the continental U.S., Canada, Mexico, and across the globe with an extensive network of nearly 260 terminals. Their services encompass less-than-truckload (LTL), time-critical guaranteed, volume and truckload, global, and custom solutions. Estes values reliability, responsibility, and resources, showing their commitment to delivering quality services and an unmatched freight transportation network.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Richmond, VA, US

Year founded

1931

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