Account Manager Training Provided Jobs (NOW HIRING)

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The Technical Training Manager is responsible for development and delivery of a globally aligned and standardized training & certification program to develop new and existing employees throughout their learning journey. This position assesses developmental needs of the facility services business line to develop and drive training initiatives in a productive and efficient manner. The role will create the framework to be delivered by local trainers, engineers and managers for technical employees, and also self-paced learning where practical. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This role will lead the development of a training facility and develop a training roadmap, structure, packages as well as identify training resource requirements.
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Top 5 Main Responsibilities
Training Needs Assessment:
• Identify and assess the training needs of employees across different departments and levels within the organization.
• Conduct surveys, interviews, and performance evaluations to gather data on skills gaps and training requirements.
Training Program Design and Development:
• Design and develop training programs, modules, and materials tailored to address identified skill gaps and developmental needs.
• Scope out the training facility including equipment for hands on demonstration. Work with leadership to develop cost estimates work with the other business units on installation
• Collaborate with subject matter experts in the functional departments to obtain/develop engaging and effective learning content.
• Incorporate various learning methodologies, such as instructor-led training, e-learning, workshops, and simulations, to ensure comprehensive learning experiences.
Training Delivery and Facilitation:
• Facilitate training sessions for employees, including new hire orientation, onboarding programs, leadership development workshops, technical skills training, and soft skills training.
• Utilize effective training techniques and tools to engage participants and promote active learning.
• Coordinate with trainers, guest speakers, and external training providers as needed.
Collaboration and Stakeholder Engagement:
• Collaborate with HR, department heads, and key stakeholders to align training initiatives with business goals and strategic objectives.
• Build relationships with external training partners, vendors, and industry associations to stay informed about new training methodologies and resources.
Documentation and Reporting:
• Maintain accurate records of training activities, attendance, certifications, and learning outcomes.
• Prepare and present reports on training effectiveness, ROI, and key performance indicators to senior management and decision-makers.
Learning Management System (LMS) Administration:
• Oversee the administration and maintenance of the organization's learning management system (SAP SF LMS), including course enrollment, tracking progress, and generating reports.
• Ensure compliance with regulatory requirements and industry standards related to training and development activities.
• Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Exemplifies the desired culture and philosophies of the organization.
• Administers spending against the departmental budget.
• Ability to travel up to 50% to meet with Managers to determine development of training programs needed as well as conduct training sessions.
Show your expertise
• Bachelor's degree in Engineering, Facilities Management, or related technical field preferred; equivalent experience considered.
• 10+ years of progressive experience in Technical Facility Management or Operations Management in a semiconductor, biopharma, or high-tech manufacturing environment.
• Demonstrated success managing site or regional operations teams in mission-critical facilities.
• Proven record of maintaining uptime, safety, and quality metrics.
• Familiarity with EHS compliance, reliability programs, and process systems such as gas, chemical, and UPW.
Leadership & Team Management: Strong ability to lead and develop front-line operations teams across multiple sites.
Operational Discipline: Executes with urgency, precision, and reliability in high-stakes environments.
Technical Expertise: Working knowledge of facility systems including TGCM, UPW, WWT, electrical, and mechanical utilities.
Problem Solving: Analytical approach to troubleshooting and root cause resolution.
Client Service: Professional communication and ability to build trust through consistent performance.
Financial Awareness: Understanding of budget management, cost control, and contract compliance.
Collaboration: Works effectively with regional directors, business development, and corporate support teams.
Must have Excellent verbal and written communication skills including strong English language
EEO Statement
Exyte US, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity employer that is committed to supporting an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex (e.g., pregnancy, childbirth and related medical conditions, sexual orientation, gender identity), national origin, disability, genetic information, protected veteran status, or any other protected characteristic as outlined by applicable federal, state, or local laws
Contact:
You want to be part of the Exyte team? We look forward to receiving your application!
For further questions and information, please do not hesitate to contact Clinton Crellin via E-Mail at clinton.crellin@exyte.net.
Please note that we only consider applications submitted through our application portal. Applications sent via email will not be considered due to data protection regulations.