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Service Account Management Jobs (NOW HIRING)

Addison Group

Customer Service Account Management

Naperville, IL · On-site

$75K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support onboarding and ongoing management of new customer accounts Qualifications: * 5+ years of experience in account management, customer service, or a related field * Experience supporting product ...

TikTok

TikTok Shop- Service Account Management Lead

Seattle, WA · On-site

$151K - $273K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Account Management (SAM) and Seller Onboarding Support (SOS). Through a more high-touch model, SPG provides our high value selling partners an elevated and differentiated support and services ...

Tik Tok

TikTok Shop- Service Account Management Lead

Seattle, WA · On-site

$151K - $273K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Account Management (SAM) and Seller Onboarding Support (SOS). Through a more high-touch model, SPG provides our high value selling partners an elevated and differentiated support and services ...

gaylor

Service Account Coordinator

Nashville, TN · On-site

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

gaylor

Service Account Coordinator

Nashville, TN

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

gaylor

Service Account Coordinator

Nashville, TN

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

The Jamar Company

Service Account Manager

Duluth, MN · On-site

$63K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Account Manager Build What's Next with Jamar For more than a century, Jamar has built its ... Experience using CRM systems or similar tools and processes to manage customer accounts and track ...

Crete United

Service Account Manager

Denver, CO · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 5 years of experience in commercial plumbing service, account management, business development, or a related role. * Previous experience managing customer relationships within a plumbing ...

The Jamar Company

Service Account Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Account Manager Build What's Next with Jamar For more than a century, Jamar has built its ... Experience using CRM systems or similar tools and processes to manage customer accounts and track ...

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All JobsService Account Management Jobs

Service Account Management information

See salary details

$33.5K

$68.3K

$144.5K

How much do service account management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service account management in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To excel as a Service Account Manager, you need strong customer relationship management skills, industry knowledge, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software (like Salesforce), ticketing systems, and data analysis tools is often required. Exceptional communication, problem-solving, and organizational abilities set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving business growth through effective service delivery.

Do service account managers get paid well?

Service account managers typically earn competitive salaries that vary based on experience, industry, and location. They often receive additional benefits such as bonuses and commissions, especially when managing key client relationships and demonstrating strong communication and technical skills.

What is service account management?

Service Account Management involves overseeing and maintaining service accounts—special accounts used by applications or services to interact with other systems or resources. This role ensures that service accounts are created, managed, and secured according to organizational policies. Responsibilities often include handling account provisioning, access control, monitoring usage, and ensuring compliance with security standards. Effective Service Account Management helps prevent unauthorized access and reduces the risk of security breaches.

What is the difference between Service Account Management vs Customer Support Specialist?

AspectService Account ManagementCustomer Support Specialist
CredentialsRelevant certifications in account management, customer relations, or industry-specific trainingCustomer service certifications or training, communication skills
Work EnvironmentClient-facing, strategic planning, account retentionHelp desk, call center, technical support
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

Service Account Managers focus on maintaining and growing client accounts through strategic planning and relationship management, often working directly with clients. Customer Support Specialists handle technical or service issues, providing direct assistance to customers. While both roles require strong communication skills, Service Account Management emphasizes account growth and retention, whereas Customer Support focuses on issue resolution and customer satisfaction.

How does a service account manager typically collaborate with other departments to address client needs?

Service Account Managers work closely with various internal teams, such as sales, technical support, and product development, to ensure that client requirements are fully understood and addressed. They act as the main point of contact for clients, coordinating with these departments to resolve issues, implement solutions, and deliver updates. Regular meetings and clear communication channels are essential for aligning client expectations with internal capabilities. This cross-functional collaboration helps to build strong client relationships and ensures a high level of customer satisfaction.
More about Service Account Management jobs

What job categories do people searching Service Account Management jobs look for?

The top searched job categories for Service Account Management jobs are:

Service Account Management jobs near you
Infographic showing various Service Account Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.

Customer Service Account Management

Addison Group

Naperville, IL • On-site

$75K - $82K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title: Account Management Representative

Location (city, state): Naperville, IL (hybrid 3 days)

Industry: Manufacturing

Pay: $75,000 - $82,000 / Year based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Addison Group is partnering with a global manufacturing organization to hire an Account Management Representative. This is an exciting opportunity to join a growing and collaborative organization who values critical thinking, teamwork and accountability.

Job Description:

The Account Management Representative will act as a primary contact for assigned customers, managing orders from initial entry through final delivery. This role requires strong coordination across internal teams and international partners to ensure customer needs are met accurately, efficiently, and professionally.

Key Responsibilities:

  • Manage customer accounts and oversee the full order lifecycle
  • Enter, track, and confirm orders while monitoring timelines and capacity
  • Communicate proactively with customers regarding order status, delivery, and product inquiries
  • Collaborate with internal teams on forecasting, inventory planning, and logistics coordination
  • Address and resolve service issues, escalating when necessary
  • Identify process improvement opportunities to enhance efficiency and customer experience
  • Support onboarding and ongoing management of new customer accounts

Qualifications:

  • 5+ years of experience in account management, customer service, or a related field
  • Experience supporting product-based businesses and extended supply chains within manufacturing
  • Proficiency with Microsoft Office; ERP experience strongly preferred (Salesforce and/or SAP)
  • Strong communication skills with a proactive, self-directed work style
  • Bachelor’s degree preferred

Additional Details:

  • Direct hire opportunity with benefits after 30 days
  • Supported training and tenured team for learning
  • Friendly and collaborative environment

Perks:

  • Hybrid work schedule, three days in office
  • Competitive compensation package with bonus, extended PTO and paid holidays
  • Modern office location in Naperville 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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