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Service Account Management Jobs (NOW HIRING)

gaylor

Service Account Coordinator

Nashville, TN · On-site

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

gaylor

Service Account Coordinator

Nashville, TN

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

gaylor

Service Account Coordinator

Nashville, TN · On-site

Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in ... This position is responsible for the day-to-day management of assigned customer accounts, acting as ...

gaylor

Service Account Coordinator

Tampa, FL

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Westfield, IN · On-site

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

Gaylor Electric

Service Account Coordinator

Tampa, FL · On-site

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Westfield, IN

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Tampa, FL

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Tampa, FL · On-site

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

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Service Account Management information

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$33.5K

$68.3K

$144.5K

How much do service account management jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service account management in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Account Manager, and why are they important?

To excel as a Service Account Manager, you need strong customer relationship management skills, industry knowledge, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software (like Salesforce), ticketing systems, and data analysis tools is often required. Exceptional communication, problem-solving, and organizational abilities set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving business growth through effective service delivery.

What does a service account manager do?

A service account manager oversees client accounts to ensure service delivery meets contractual obligations and client expectations. They coordinate between technical teams and clients, manage account performance, and identify opportunities for upselling or improving services, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

What is Service Account Management?

Service Account Management involves overseeing and maintaining service accounts—special accounts used by applications or services to interact with other systems or resources. This role ensures that service accounts are created, managed, and secured according to organizational policies. Responsibilities often include handling account provisioning, access control, monitoring usage, and ensuring compliance with security standards. Effective Service Account Management helps prevent unauthorized access and reduces the risk of security breaches.

What is the difference between Service Account Management vs Customer Support Specialist?

AspectService Account ManagementCustomer Support Specialist
CredentialsRelevant certifications in account management, customer relations, or industry-specific trainingCustomer service certifications or training, communication skills
Work EnvironmentClient-facing, strategic planning, account retentionHelp desk, call center, technical support
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

Service Account Managers focus on maintaining and growing client accounts through strategic planning and relationship management, often working directly with clients. Customer Support Specialists handle technical or service issues, providing direct assistance to customers. While both roles require strong communication skills, Service Account Management emphasizes account growth and retention, whereas Customer Support focuses on issue resolution and customer satisfaction.

How does a Service Account Manager typically collaborate with other departments to address client needs?

Service Account Managers work closely with various internal teams, such as sales, technical support, and product development, to ensure that client requirements are fully understood and addressed. They act as the main point of contact for clients, coordinating with these departments to resolve issues, implement solutions, and deliver updates. Regular meetings and clear communication channels are essential for aligning client expectations with internal capabilities. This cross-functional collaboration helps to build strong client relationships and ensures a high level of customer satisfaction.
More about Service Account Management jobs
What job categories do people searching Service Account Management jobs look for? The top searched job categories for Service Account Management jobs are:
Service Account Management jobs near you
Infographic showing various Service Account Management job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 54% Full Time, 40% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.
Customer Service / Account Management

Customer Service / Account Management

TopBuild Corp.

Hammond, IN • On-site

$20 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

TopBuild rating

6.5

Company rating: 6.5 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

24th of 47 rated home improvement suppliers and fitters

Job description

About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
NOTE: This is an onsite opportunity located at our Hammond, IN facility, Monday through Friday.
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
  • Ability to maintain a positive rapport with customers, providing world class service.
  • Exemplary customer service skills, analytics and problem- solving skills.
  • Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
  • Any other duty, task, or responsibilities as assigned.

Your Qualifications
  • Minimum of 18 years of age.
  • If operating a Company Vehicle, a valid driver's license will be required.
  • 1- 2 years of experience in a customer service role.
  • Ability to perform basic math calculations.
  • Personable, enthusiastic and engaging personality.
  • Excellent communication skills, both verbal and written.

Travel Requirements
Type of Travel Required: Local
Amount of Travel Required: <10%
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
  • Competitive Compensation
  • Medical, Dental and Vision
  • Strive Wellness Program
  • 401(k) Matching
  • Paid Holiday and Paid Time Off (PTO) for all positions
  • AssuredExcellence®: minimal to no cost medical care and prescription drugs
  • Flexible Spending Accounts (FSA): Healthcare and Dependent care
  • Health Spending Account (HSA): with employer contribution
  • Life & Disability Insurance
  • Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
  • Employee Referral Bonus
  • Paid Military Leave
  • Tuition Reimbursement
  • Length of Service Award

Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

What TopBuild employees say

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Get the full story on Breakroom

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About TopBuild

Sourced by ZipRecruiter

TopBuild’s diversified business model includes installation and specialty distribution in the residential, commercial and industrial end-markets. TopBuild has built a strong foundation for growth, driving operational excellence and great execution throughout our organization. We have also developed a core competency around acquisitions with a dedicated team to source and integrate deals. We are committed to operating in a manner which conserves our national resources for future generations. We also recognize that our people are the foundation of our success and we strive to foster a diverse and inclusive culture, one of collaboration, support and innovation.

Industry

Construction

Company size

10,000+ Employees

Headquarters location

Daytona Beach, FL, US

Year founded

2015

Social media

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