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Service Account Management Jobs (NOW HIRING)

Alphabe Insight Inc

Service Account Assistant

Houston, TX · On-site

$17 - $22.50/hr

Support account managers with administrative and operational tasks * Maintain accurate records of client information, service requests, and documentation * Communicate with internal departments to ...

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$33.5K

$68.3K

$144.5K

How much do service account management jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service account management in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Account Manager, and why are they important?

To excel as a Service Account Manager, you need strong customer relationship management skills, industry knowledge, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software (like Salesforce), ticketing systems, and data analysis tools is often required. Exceptional communication, problem-solving, and organizational abilities set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving business growth through effective service delivery.

What does a service account manager do?

A service account manager oversees client accounts to ensure service delivery meets contractual obligations and client expectations. They coordinate between technical teams and clients, manage account performance, and identify opportunities for upselling or improving services, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

What is Service Account Management?

Service Account Management involves overseeing and maintaining service accounts—special accounts used by applications or services to interact with other systems or resources. This role ensures that service accounts are created, managed, and secured according to organizational policies. Responsibilities often include handling account provisioning, access control, monitoring usage, and ensuring compliance with security standards. Effective Service Account Management helps prevent unauthorized access and reduces the risk of security breaches.

What is the difference between Service Account Management vs Customer Support Specialist?

AspectService Account ManagementCustomer Support Specialist
CredentialsRelevant certifications in account management, customer relations, or industry-specific trainingCustomer service certifications or training, communication skills
Work EnvironmentClient-facing, strategic planning, account retentionHelp desk, call center, technical support
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

Service Account Managers focus on maintaining and growing client accounts through strategic planning and relationship management, often working directly with clients. Customer Support Specialists handle technical or service issues, providing direct assistance to customers. While both roles require strong communication skills, Service Account Management emphasizes account growth and retention, whereas Customer Support focuses on issue resolution and customer satisfaction.

How does a Service Account Manager typically collaborate with other departments to address client needs?

Service Account Managers work closely with various internal teams, such as sales, technical support, and product development, to ensure that client requirements are fully understood and addressed. They act as the main point of contact for clients, coordinating with these departments to resolve issues, implement solutions, and deliver updates. Regular meetings and clear communication channels are essential for aligning client expectations with internal capabilities. This cross-functional collaboration helps to build strong client relationships and ensures a high level of customer satisfaction.
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What job categories do people searching Service Account Management jobs look for? The top searched job categories for Service Account Management jobs are:
Service Account Management jobs near you
Infographic showing various Service Account Management job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 54% Full Time, 40% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.

Customer Service Account Manager

Allied National Services

Brooklyn Center, MN

Other

Posted 10 days ago

Job description

Customer Service Account Manager
Allied National Services | Corporate Office

Allied National Services is seeking a Customer Service Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Key Responsibilities:

  • Monitor and ensure daily attendance of employees

  • Schedule and coordinate special services via phone

  • Conduct pre- and post-service confirmations

  • Respond promptly to emails and phone inquiries

  • Maintain and update CRM systems

  • Follow up on equipment repairs and service issues

  • Process contractor invoices accurately and efficiently

  • Source, vet, hire, and onboard new contractors and employees

Schedule:
Monday - Friday, 8:00 AM to 4:30 PM

Qualifications:

  • 2+ years of customer service experience in an office setting

  • Consistent work history

  • Strong multitasking and organizational skills

  • Confident decision-making with sound business judgment

  • Ability to prioritize in a fast-paced environment

  • Excellent communication and interpersonal skills

  • Intermediate proficiency in Microsoft Excel

  • High attention to detail with strong follow-up skills

  • Management experience preferred but not required

  • Associate's or Bachelor's degree preferred but not required

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