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3Rd Shift Customer Service Jobs (NOW HIRING)

Planet Fitness

Second Shift Customer Service

Columbus, OH · On-site

$15 - $20.25/hr

Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A ... Physical Demands Continual standing and walking during shift. Continual talking in person or on the ...

Taco Bell

WEEKEND Shift Customer Service

Mount Hope, WV · On-site

$10/hr

Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

DPDHL

Customer Service Representative

Goodyear, AZ

$21.35/hr

Third Shift Customer Service Representative Shift:Sunday - Thursday 10:00pm-6:00am Pay: $21.35 per hour plus shift differential $1.50 In addition to the general below, the ideal candidate will also ...

Taco Bell

WEEKEND Shift Customer Service

Beckley, WV

$10/hr

Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

Tang Mart

2nd & 3rd Shift Cashier / CSR

Attalla, AL · On-site

$11/hr

Tang Mart is hiring immediately for 2nd & 3rd shift Cashiers / CSR's to join our team! Full and Part time positions available Hours Per Week: 40 Hours for Full Time / Up to 32 Hours for Part Time 2nd ...

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How much do 3rd shift customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for 3rd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3rd shift customer service?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the key skills and qualifications needed to thrive in 3rd shift customer service?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

More about 3Rd Shift Customer Service jobs

What cities are hiring for 3Rd Shift Customer Service jobs?

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What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

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3Rd Shift Customer Service jobs near you
Infographic showing various 3Rd Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (3rd Shift)

Stop & Go Stores

Defiance, OH • On-site

$14.75 - $20/hr

Full-time

Re-posted 13 days ago

Job description

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.
3rd Shift Hours: 10:00pm-6:00am or 11:00pm-7:00am
NOTE: Hours worked during third shift may qualify for additional pay (Shift differential)
Responsibilities:
• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.
Requirements:
• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
NOTE: Stop and go, SNG, S&G, Stop & Go, SNG stores, S&G

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